4 Star Kensington Gardens

Guest rating:

27/7/2014

"All round high value for money"

The rating is not overstated! We requested and were given a quiet room which was spacious and comfortable. Staff throughout the hotel were polite and helpful, much better than at higher priced hotels we have used. The self service breakfast was kept fresh throughout and provided a very wide choice and staff were quick to clear and clean the tables. Altogether a very comfortable stay and we will return. Next time we shall not leave our house keys behind in the room safe (the hotel made sure they arrived home the next day)!

Guest rating:

10/7/2014

"great staff, Breakfast extensive and good quality, room a bit small and no bath."

All the staff were excellent quick efficient and very pleasant. The room was a bit small and limited storage but very well presented very comfy bed and very clean. Would have liked a bath to soak away the aches and relax after a hard days exploring London but the shower was okay.

Guest rating:

21/5/2014

"Behind the appearance lies a lovely room."

On arrival I was a bit put off by the fact that there is a petrol station where I thought the reception and front of the Hotel should be. The lift to the first floor filled me with apprehension. The receptionist soon dissolved the fears and welcomed us with warm smiles. The rooms were standard but pleasing. If I had a gripe it would be that I would have expected a 4* Hotel to offer as standard, some body lotion along with the Shampoo and Shower gel. Talking of shower, they also need to provide bath mats as standard as the bath can be a bit slippery when entering and leaving. It shouldn`t be something that you have to ask for. You only notice theses things when you come to have a shower and then you haven`t got the time to call reception and wait for it to arrive. Nice cocktails in the Bar.

Guest rating:

18/5/2014

"-"

the hotel and the staff were all first class. perfect situation for getting around london and enjoying the peace of all the surrounding parks. would certainly make a return visit

Guest rating:

16/5/2014

"Quality Hotel that is a Hidden Jem "

Staff were exellent, hotel was clean service was exellent, what more could you ask for. We only stayed 1 night but we will be back. Thanks

Guest rating:

10/5/2014

"Just what we wanted"

Rooms were small but that was expected,everything else was first class

Guest rating:

5/5/2014

"-"

I would have given an excellent if the bedroom had been bigger

Guest rating:

30/4/2014

"Very good location & helpful staff. "

Despite the significant problems caused by the Tube strike during our stay, we enjoyed our stay very much: excellent location gives great access to Hyde Park, pubs & eateries in Bayswater and xxxxx & also convenient for travel to Oxford Street shopping and Theatreland.

Guest rating:

28/4/2014

"Nothing to get excited about."

Guest rating:

27/4/2014

"Nice area ,close to tube"

Rooms a little small ok for a weekend for any longer too small . The lifts where difficult to use ,in relation to key card.