The Cumberland is one of London`s most renowned hotels and is superbly positioned by Marble Arch. Upon arrival you enter a huge and uplifting space that is more a gallery of contemporary art and design than a hotel lobby. Fully restored in 2004, this inspiring hotel places the shopping options of Oxford St and Mayfair within minutes walk. The W1 West End address means you are in the throng of West End theatres and restaurants. The hotel now also offers complimentary Wi-Fi in all of its guest rooms and public areas. Please note: As part of the Oxford Street Improvement Project there is some work being carried out on the shops outside the hotel, this is carried out between 10am and 5pm Monday to Friday and will be completed by the end of 2016. More Info
Room and hotel facilities:
Each ensuite bedroom has been carefully and individually designed. The rooms boast Plasma or LCD TV, complimentary Wi-Fi, Egyptian cotton sheets & power showers. The Brasserie at the Cumberland serves a menu of classic European dishes with a distinctly British twist throughout the day in a relaxed and informal setting. Additionally, the `Market` offers a choice of food styles prepared from 5 separate open kitchens. 2 bars serving a dazzling array of beverages complete the wining and dining facilities in this vast hotel. The Gym has cardiovascular equipment and weight machines. Guests staying in Executive Double, Executive Twin and Executive King rooms have the benefit of using the hotels newly opened Club Lounge. The hotel now also offers complimentary Wi-Fi in all of its guest rooms and public areas.
Hotel and location:
The Cumberland is one of London`s most renowned hotels and is superbly positioned by Marble Arch. Upon arrival you enter a huge and uplifting space that is more a gallery of contemporary art and design than a hotel lobby. Fully restored in 2004, this inspiring hotel places the shopping options of Oxford St and Mayfair within minutes walk. The W1 West End address means you are in the throng of West End theatres and restaurants. The hotel now also offers complimentary Wi-Fi in all of its guest rooms and public areas. Please note: As part of the Oxford Street Improvement Project there is some work being carried out on the shops outside the hotel, this is carried out between 10am and 5pm Monday to Friday and will be completed by the end of 2016.
BY TUBE: The nearest tube station is Marble Arch on the Central Line. Exit Marble Arch station on the north side of Oxford Street (Exit 1). Turn right towards Marble Arch and take the first right (almost immediately adjacent to Marble Arch underground station) into Great Cumberland Place, where you will find the hotel`s main entrance (less than 1 min walk from station).
FROM HEATHROW (18 miles): Take the Heathrow Express train (every 15 minutes) to Paddington Station. A taxi ride from Paddington will take 10 minutes to get to the hotel. Alternatively you can catch the Heathrow Airport Bus Service that stops on Oxford Street. When you are Oxford Street you will need to turn right onto Great Cumberland Place where you will find the main entrance of The Cumberland.
Check-in: 3pm Check-out: 12pm
APCOH in Bryanston Street - behind the hotel. Approx £45.00 for 24hrs. Hotel has arrangement of 17.5% discount on parking. Obtain discount voucher from concierge before departing hotel.
Other hotel categories to consider:
W1 hotels, Hyde Park hotels, Mayfair hotels, Oxford Street hotels, Marble Arch hotels, Paddington hotels, Theatreland hotels, Central London hotels, Bayswater hotels, Regents Park hotels, Baker Street hotels, 4 star deluxe London hotels
88% based on 1446 reviews
Amazing hotel on Oxford Street looking over Marble Arch, Brilliant room service we Always book with Hotels Direct for the best rates and rooms
"Hotel has perfect location for shopping and Winterwonderland."
Hotel is lovely with large reception area and very helpful and friendly staff. At check-in, we had the option of bath tub or walk in shower. The room was larger than expected (we had a standard twin) with fridge including daily top ups of bottles of water. We didn`t eat in hotel restaurants but did have room service which is reasonably priced. The hotel were quite mean with the toiletries and sugar and I didn`t like the maids knocking on my door at 8.15 and walking in before I even had a chance to get up from my bed to answer door. The lifts are a nightmare during busy periods and you need to wait for some time before you can get in one. However I would return as the location outways any minor disappointments I have.
This hotel is a victim of it`s size and location. Because of the shear volume of guests it was always a long wait for a lifts. We used the back stairs several times.. On leaving the hotel it took us 15 minuets to get from the second floor too the reception. Room Service was none existent, we waited for an hour and gave up and went to sleep.The staff were always friendly
"Book it !"
Excellent in every way. We`ve been several times now and it just keeps improving. The new Executive room is first class and Book Itmade our stay even better.
Hotel response from Hotel Adminstrator
Dear Guest, We are very pleased to hear that you enjoyed your stay with us. We pride ourselves on our service and are happy to receive your positive feedback and detailed review. Thank you for choosing us for your stay and taking the time to write this review. Kind regards, Meskerem Assefa
spotlessly clean staff were excellent polite friendly and helpful
Hotel response from Hotel Administrator
Dear Guest, Thank you for taking the time to share your experience at The Cumberland Hotel in London. First and foremost we appreciate the kind words regarding our staff and hospitality. We are happy that you enjoyed your time with us. We are pleased that you were able to enjoy your room. We hope that you choose us once again for a future stay. Kind regards, Meskerem Assefa
"Room not cleaned on a daily basis even after we made a request"
"Would stay here again!"
A very nice hotel, with friendly staff. Breakfast was great and so is the executive lounge providing free drinks and snacks. A very enjoyable stay and very reasonably priced.
Friendly staff at check in and bar.
"lovely staff, great service."
"Excellent location to see London."
Hotel very nice and near to all amenities, A good Base to explore all of what London as to offer. If you get room 5052 ask to move bed up against wall. Moved room no problem, Very friendly and helpful staff. Would stay in this hotel next visit to london.
Book it !
Would stay here again!
lovely staff, great service.
Excellent location to see London.
Excellent As Usual
First class accommodation in the perfect setting.