To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
2/8/2016
"Good, comfortable,clean room, excellent breakfast BUT..."
It`s placed in front of a petrol station, has ugly views from the window and is very inconveniently located for public transport. The hotel boasts of having a shuttle bus to the tram but it`s Monday to Friday and at very limited times. You then need a taxi as the area is not good for walking at Night. It`s far from a 4 star hotel!
8/7/2016
"Very comfortable 3 night stay."
Staff very friendly, breakfast plenty of choice, bar relaxed atmosphere, would definitely recommend and stay again.
18/3/2016
"Lovely hotel, spotlessly clean, great staff and good food - 10/10"
11/10/2015
"Staff were friendly, helpful and professional!"
28/9/2015
"Hidden Jewel "
A negative first. If Ur a non driver the walk to Red Cow Tram stop is a nightmare, how about a hourly shuttle main bus with a small charge.The hotel was excellent. The staff alway helpful and friendly. Clean rooms.
5/7/2015
"Great location with the Lewis close allowing access to the city centre "
16/6/2015
"Comfortable"
Very comfortable Station a bit of a long walk we needed to take a taxi at night
20/5/2015
"Hi! The stay in hotel wos absolutely fantastic , I ll see u soon! "
18/5/2015
"very clean and very friendly helpful staff"
Very good stay. My only criticism would be the pillows - a bit hard for me but I am fussy!
27/4/2015
"short -stay but would go back with no hesitation"
we really enjoyed our short overnight stay- the breakfast was first class
19/4/2015
"Super little hotel hidden behind the Newlands Cross overpass."
Ideal Location for Luas or a car hop into Dublin, friendly & helpful staff. Rooms very comfortable. Excellent idea to have vending machines on each floor to pick up a bottle of water or a snack, even a plug converter for our US & European visitors. It would really be 10/10 if the machine could dispense a toothbrush as well .
22/3/2015
"great staff ok rooms"
Firstly thank you so much to Percy who made the party such a fantastic and memorable experience. There was a mix up/double booking with the room booked for the party however Casa(I hope I spelt it correctly) was very helpful and fixed it straight away. The rooms were spacious however the lighting was appalling and there weren`t any mirror`s or enough light so that us girls could sit down n get ready. Overall it was the staff that made the stay
1/2/2015
"Excellent Hotel! Will be returning very soon"
This hotel was fantastic. Staff were friendly, Spotlessly clean hotel and the whole hotel is nice and warm.Our room was big and spacious and has everything that you will need. Breakfast was Amazing. New road layout is fine just takes a little getting used to.______________Joels Restaurant______________Food was fantastic......and there was lots of it too. Good value for what you are gettingOverall: We had a brilliant weekend and the Louis Fitzgerald
11/12/2014
"Fantastic service and excellent accomodation"
The overall stay was excellent as always, with polite, friendly and helpful staff, very comfortable rooms and good food. Would recommend the hotel to anybody wishing to stay in a good quality hotel away from the city centre.
2/12/2014
"-"
the only problem was there was no ventilation in the bathrooms.other wise lovely stay and we will return.
6/10/2014
"outstanding hotel. will definetly be back"
After having difficulty finding the hotel my girlfriend and myself were amazed with the hotel cleanliness, kindness of the staff and all for such a cheap price. Absolutely amazed by it. If I could Gove it a star rating it would be an easy ******.
29/9/2014
"outstanding customer service"
21/9/2014
"Bad location Great Hotel "
We we`re at a Family wedding Fab Hotel but Horrible location Staff are Great,friendly,will Definitely return
5/9/2014
"-"
I didn`t get a wink of sleep the bed was like 2 single beds zipped together so uncomfortable and very hard I was looking forward to get back to my own bed also there was a lot of trouble on our floor people fighting half the night my back is very sore from the bed very disappointed
19/8/2014
"Brillant place to stay an good staff would reccommened it "
4/8/2014
"Great Stay"
Lovely hotel, great location. nice clean airy room. Lovely food. Professional friendly staff. With road works going on very easy to miss the turn off the m50, which we did. would recommend your hotel.
14/7/2014
"Good value"
The hotel was good value and the staff was very kind and accomodating.
13/7/2014
"Lack of air circulation"
The only problem we had was the rooms were a bit stuffy and the corridors smelt of smoke the windows in the room only opened slightly and the fan helped a bit a bus to the tram from the hotel would have been nice if it ran after 9am apart from those small details a lovely hotel and great value for money
16/6/2014
"-"
Great family value
9/6/2014
"The staff were very helpful and courteous in every way "
22/3/2014
"very good overall"
Hotel was clean and comfortable, staff were very friendly, food was lovely and the location was ideal. we will certainly stay here again.
2/2/2014
"-"
Lovely clean and spacious rooms good food and value for money.
26/1/2014
"Fantastic hotel in every way"
We stayed with our two sons and the hotel is extremely comfortable and the staff couldn`t be more helpful. The breakfast is slso superb. Very friendly atmosphere.
19/1/2014
" Heating was on too high,press over kettle bumped my head twice,great service,comfortable bed,"
Fantastic stay,comfortable,excellent service,brilliant value .thank goodness for fan in room as it was very hot.brilliant stay will come again
10/12/2013
"clean,comfortable,spacious with great service"
8/12/2013
"Wonderful Staff - warm, friendly, chatty, helpful"
Stayed 5 x nights - great week Did not realise Hotel had won award but remarked several times to others how really nice the atmosphere in hotel was and how great the staff were - all of them - Management as well - Best food, Wifi, parking, location - everything worked - so overall great experience !!!!!
7/12/2013
"Excellent"
The service is excellent .. This hotel comes highly recommended
2/12/2013
"Excellent Hotel"
Staff in Hotel were excellent. Friendly and helpful...Would definitely stay again...Ideal for shopping, free car parking,only 10 min walk to Luas, and on Luas for just 20 mins.
27/11/2013
"We have been to Your Hotel on two occasions "
11/11/2013
"my daughter and myself stayed here for three nights at the end of october,"
everything was great, we had booked two single beds but they put us in a double room,l rang down to the front desk and explane to them what we had booked there was no problem they sented someone up to the room with another key and helped us to another room. hotel was clean,breakfast was lovely and you got plenty of it,we ate in bar the first night and it was loverly as well, staff all very freindly,would stay here again
30/10/2013
"Food was amazing in Joel`s restaurant, staff were very friend, exceptional value for money."
28/10/2013
"staff pleasant and rooms very comfortable."
21/10/2013
"-"
We had our wedding there on Saturday 19th oct all the staff were fantastic with a special thank you to Dave McCarthy who was fantastic with all our guests for our entire stay thank you
15/10/2013
"My problem is not with the hotel. It is with Hotels DIrect."
I made the booking at the last minute as my husband, 35, had a massive stroke and needs to start chemotherapy. The hospital cancelled at the last minute so I called Hotels Direct, in England to cancel the booking and reschedule it to later in the week. You refused to cancel the booking and I was forced to forfeit the money paid on the room. I am very unhappy with the service especially as I was going to book again later in the week. Be assured I, or my friends and family who will hear an out this experience will not use your company again.
14/10/2013
"-"
very good Hotel all round would highly recommend
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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