Price and availability
Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
12/11/2012
"-"
just stayed in the ibis, very clean & room was very good 7 warm no complaints
7/9/2012
"Clean, comfortable, friendly and helpful staff."
22/8/2012
"Very handy to the city center. Room very clean"
Our stay was enjoyable, but need better pillows as the one each in the room was wafer thin.Night staff no where to be found and another guest was able to walk behind the reception, into the office and dailled the phones to try and get someones attention!! When they did arrive after twenty minutes they we`re helpful even when the other quest shouted at them for this poor service.I`ll have to say the staff weren`t sitting about doing nothing they were out the back getting stock for the bar,but anybody could have helped themselves to anything! I was happy to get my pillows and went to bed. Would use the hotel again and recommend to others.
9/7/2012
"Clean"
2/7/2012
"Nice stay"
22/6/2012
"Great service, nicely located to trendy bars and pubs, competitively priced - good value"
3/6/2012
"Really healpful staff, very clean and comfortable hotel."
2/6/2012
"Good location, quiet street but close to bars and restaurants"
We stayed during a spell of beautiful warm weather. Despite the best efforts of the reception staff we never did succeed in getting the air con unit to work properly. This was our only criticism, room was lovely but just too hot.
22/5/2012
"Very nice Ibis"
Greeted on arrival by a friendly face, booking processed quickly and smoothly. Room was excellent. Even the breakfast was good. I was not expecting this quality at these prices. Nice job Ibis.
3/4/2012
"-"
nice quiet hotel good room and bathroom.only one negative comment not a great deal of choice on an english breakfast, i would recommend this hotel and would stay again thankyou.
14/3/2012
"Very Good Hotel"
Easy Access to both City Centre and Queens University
12/9/2011
"very helpful staff"
27/8/2011
"excellent"
had a great time here at this hotel the rooms are perfect also staff are very friendly and there food is great 2 eat would give this hotel ******* stars would go back again and will tell friends and family about here.
26/6/2011
"Very helpful staff"
Staff could not have been more helpful !!! Room clean no problems
3/6/2011
"Convenient to Queen`s University"
Convenient to Queen`s University. Free on street parking. Friendly helpful staff. Clean spacious room. Value for money. Would recommend it ti friends.
5/4/2011
"Very smart bedrooms and helpfull staff."
6/3/2011
"-"
Reception staff were very polite and professional yet extremely friendly and approachable. I found they were more than willing to help with printing out our return flight tickets. THANK YOU very much!Housekeeping staff could be more subtle with filling teabags, coffee, sugar, etc. while we were away from our rooms instead of knocking our door and handing the top ups to us! the cleaning of under the beds would be a great achievement. Overall a very comfortable and convenient stay over in Belfast City! Thank you!
24/2/2011
"Great Location, lovely sized room"
My friends and I booked a 3 night stay in a triple room, at a very reasonable price (was a 3 for 2 deal). We liked the area, was easy to fins, within waling distance of the town centre with some quirky little shops on the way into town. Good bus services run fairly regularly too which we found helpful, as we had flown over and hadn`t rented a car. The room was clean and spacious, had a flatscreen TV, lovely shower, and lots of space. The only criticism with the room would be that the beds were extremely hard - both were doubles and a little painful when you got up in the morning! However the staff were friendly, eager to assist our lack of knowledge about Belfast. We had early flights leaving Belfast, and even at 4.30am, staff were alert and able to help for us to sign out in the morning. We were able to order food at any time of day or night, and breakfast was served from 4.30am - with an option of a takeaway breakfast. Overall, very satisfied.
1/11/2010
"I would say here again."
A very nice hotel with friendly staff, clean rooms and a central location.I did not eat in the hotel, so I am unable to comment wth regard to the restaurant or quality of food.
1/11/2010
"Very friendly,helpful staff."
First night noisy(first floor)-we hadn`t realised you could ask a night watchman to intervene...the next 2 nights were great(on the third floor)....We did leave 2 electric toothbrushes in the first room,which were thrown out.We were given 2 small toothbruhes& toothpastes to make do with.Staff were friendly & helped as much as they could.
31/10/2010
"-"
we had an enjoyable stay and the staff were very friendly
28/10/2010
"-"
great hotel great location and great staff loved it and would def go back
26/10/2010
"Good value, clean and welcoming"
15/10/2010
"Terrific value would definitely stay again"
Brilliant value hotel to stay in,right in the heart of things.Very helpful staff,highly recommended.
10/10/2010
"very helpfull and friendly starf"
rooms where clean good food and again brillient staff ill be back novermber
5/10/2010
"-"
Lovely customer service.
22/9/2010
"Room was clean and very comfortable. Everything worked. Staff were friendly and helpful"
Could only be improved by dedicated car parking.
22/9/2010
"Basic but clean and modern"
My room was at the back of the hotel and therefore quiet. It was clean (room was cleaned and fresh towels etc daily) and all the fixtures and fittings were modern and bright. There were no frills but everything I needed was there, including air con, hairdryer, coffee making facilities etc. I got 3 nights for the price of 2, so £40 a night, which was a fantastic deal. The hotel is very near the university and there are plenty of shops and eating places nearby. The ultimate bonus was that Starbucks was literally 2 minutes away! I would recommend this hotel
20/9/2010
"great hotel!"
firstly i was allowed to check in 5hrs before i was supposed to, which helped a great deal, the staff were all very friendly, lovely accommodation, modern looking and clean. i stayed whilst attending a conference at the uni and would not hesitate staying there again. convenient location as just outside the hustle and bustle of the city centre but within walking distance. 2 mins from the uni, and there are lots of places to eat and drink close by without going into the centre.
1/9/2010
"Clean well-designed rooms. Tremendous value for money."
30/8/2010
"We had a very nice stay."
Very nice room and facilities, clean and quiet. Great location and easy access to shopping entertainment, places of interest and very good restraunts.
25/8/2010
"-"
Excellent hotel in perfect location at a reasonable rate
10/8/2010
"very happy with everything"
31/7/2010
"Extremely friendly and helpful desk staff"
31/7/2010
"Our stay at the Ibis was lovely thankyou ibis"
staff very helpfull and frendly, hotel very clean and comfortable they catered for our every need we will be back and we will tell our friends
31/7/2010
"Very good location for local Bars, Cafes and Restaurants."
28/6/2010
"Five Star Location, to Restaurants and Night Life"
Hotel immaculate. Friendly, helpful Staff, would stay again
25/6/2010
"Good, clean, convienant"
Friendly staff, great location, parking in adjacent streets. AC didn`t work and window doesn`t open far enough to cool room. If that sorted, it would be excellent value for money.
18/6/2010
"Great location, good value."
17/6/2010
"Comfortable rooms, convenient location and helpful staff - recommended!"
Our review system
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.