To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
22/2/2012
"Had a wonderfully time"
We would like to thank all the Scotsman staff, everyone are very polite and very helpfull. We will differently be back here in the future.We would also like to say "richard" 1 of Scotsman employees has the greatest most welcoming smile ever. A very polite and helping lad even when coming out of the hotel after his shift was over he helped us and made us feel like we were really cared about. Great guy.Thank you
20/2/2011
"Great hotel "
Great Scottish welcome- open fire in reception. Guests are seated to check in unlike when you stay at hotel chains even with the same number of stars. Staff are friendly and very professional- nothing is too much trouble for guests.
24/1/2011
"-"
Interesting building, rooms with good views, great service, many thanks
9/12/2010
"We were treated like royalty. We liked it! We will be back"
This hotel achieves all that one expects from a city centre hotel and more. Staff are wonderfully trained to achieve a seamless stay for all the guests.
13/11/2010
"-"
The hotel is located in a very nice position to enjoy the visit of the enchanted city of Edinburgh. All the services offered by the hotel are first class although we were only there for a few days and we had not chance to use all the facilities we really recommend for you to stay there. The staff were very polite and they attended to all our needs. We will come back in the future. Thank you very much Lynda and Gaetano Milo
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.