To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
1/9/2018
"-"
I like it because it was close to town
25/12/2017
"Comfortable bed and substantial breakfast"
The staff was most attentive and helpful.
9/6/2016
"-"
Interesting that the tap water supply to the basin seemed to be opposite the (almost) international standard of left tap is hot and right is cold. Excellent bacon for breakfast.
5/10/2015
"-"
Staff were friendly and helpful. The shared bathroom facilities were modern and kept clean. Breakfast was plentiful. My only criticism is that my bedroom faced on to the main road so traffic was quite noisy at night.
19/8/2015
"had to fix t.v.aerial myself to get a station."
Parking is not good as its off main road. Bathroom sharing not ideal. sore neck trying to watch t.v. as you have to turn side on. Room 3 sink waste badly needs cleaned as its full of hairs. staff nice and dining room clean but small. Overall its expensive for what you get.
15/6/2015
"Everything going for it!"
A well-run establishment. Very comfortable. Very clean. Friendly staff and good food. I would recommend the Ben Doran to anyone. Easy, quick, access to City entre by bus saves the hassle of driving and parking in city centre.
7/6/2015
"Very pleasant and welcome owners"
Greeted with a welcome smile. Rooms clean and tidy.Breakfast very good and plenty. Anything asked for was answered or got.Nice walk to city centre or a short bus ride. Would definitely go back.
18/3/2015
"really lovely place"
22/2/2015
"Clean and elegant accommodation with a tasty breakfast"
Really clean and comfortable with a dash of old world charm Breakfast was very good as was the service only one negative and that was we could hear the traffic noise a little. But overall great value and I would definitely recommend
5/10/2014
"friendly polite and very clean overall a very pleasant stay"
19/1/2014
"Lovely guest house,welcoming,relaxing cosy and stress free"
27/7/2013
"Good hotel"
It was well run and well kept. I generally get up at 6:30 and was disappointed breakfast was a set time at 8am so I had to wait. But apart from that for the price it was good.
14/10/2012
"Clean and friendly Hotel"
This hotel is great for a overnight stay, it was clean and friendly and the room we had was spacious, bed very comfortable. Breakfast was basic but was complimentary so can`t complain. Tea and coffee were available in the room but also on a table outside room if you ran out. Buses about every 5 mins into the centre of Edinburgh and you will need the exact money. All in all a very comfortable hotel and would recommend it to family and friends.
6/9/2012
"NEVER AGAIN!!"
Terrible customer service, not worth the savings. Worth an extra few quid to go anywhere else. The front desk agent was a grumpy bastard. When we had breakfast the next morning the food was ice cold. The shared bathroom was in a terrible state as well. I could see the mildew around the moldings. Disgusting. I would not reccomend this hotel for anyone.
19/8/2012
"Ben Doran I,d stay again"
clean comfortable rooms, freindly staff, good service and a nice breakfast, approx 20min walk to the royal mile.
27/11/2011
"Excellent location for frequent bus service into city centre"
11/4/2011
"Good Food and Good Accomandation "
28/10/2010
"comfortable but expensive"
Looked up hotels with car parking on internet, be aware that cars are parked 2 deep, max 6 cars and have to be shuffled if you are parked on the inside.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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