Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

97%  based on 5 reviews

Guest rating:

3/5/2011

"Excellent!!!!"

Good informitive well mannered staff, nice clean comfortable room, definitely recomend and definitely go back

Guest rating:

18/2/2011

"we thoroughly enjoyed our stay, excellent room and friendly staff"

Guest rating:

31/1/2011

"A very smart home from home in the city centre"

The Glasshouse never fails to please - a very warm welcome, friendly staff and a beautifully appointed room. I always love staying here. It was almost a shame that I had to go out and meet friends for dinner as I would have enjoyed the Room Service dinner menu!

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.