To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
"The staff had the correct balance between friendliness and professional/ business like. "
The room was lovely and warm.It was also clean and had all the necessary extras to make things comfortable.Although we went out for dinner we would consider in future eating in house as it looked very apealing.The front room had something that said so much about the hotels attitude towards their guests,an open fire.Is this strictly required ,no but it makes a guest feel at home and makes it feel like it`s not just a room but a hotel we were staying in.Two more things .I requested use of the car park earlier than I should have been allowed and was made more than welcome.Also the dress sense of the staff was excellent.We would gladly stay here again.
Excellent hotel, very nice and very friendly staff we will certainly be coming back and would highly recommend the hotel
"All we expected & very convenient for the City Centre"
"good features; friendly helpful staff; just off main streets so it`s quiet"
"Everything first class"
Staff friendly and helpful with first rate service . Our room met our expectations and in all a very pleasant stay . I would certainley recommend The Bonham to others
"booked a petit double, worried it would be very small. no need it was a good size with views acrossF"
This was an excellean hotel. The rooms are well furnished and very comfortable and the staff re excellent and very very helpful. The hotel is well suituated for all the sites in Edinburgh.
"amazing hotel - just like home!"
I love the Bonham - love it! Beautiful hotel with well appointed rooms and the friendliest staff. You feel as though you are visiting an old friend, albeit with a much bigger house and better food! Comfy beds, great breakfast (better than the Balmoral), and really chatty and informed people working there. Gorgeous art throughout and a really good spirit within the hotel. I will book the Bonham everytime I am in Edinburgh!
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.