To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/8/2015
"Ideal location for the city . Breakfast choice very good."
Hotel quite noisy even on the back so really needs aircon as you cannot open the windows unless you want to hear the traffic 24/7. But would say staff very friendly and helpful and rooms clean.
6/8/2015
"Excellent hotel. "
Friendly efficient staff. Excellent rooms. Great breakfast. Good location. A*****
10/5/2015
"-"
Everything was fine but it would be helpful if the rooms were more soundproof but you can`t hold the hotel responsible for noisy guests !
3/5/2015
"-"
Nice hotel.
17/4/2015
"Highly Recommended"
I have just returned fom a 3 night stay at Jury`s with a group of friends. We were very impressed with this hotel. The staff were very pleasant and helpful and the food was excellent.
13/4/2015
"Excellent location and good value!"
13/4/2015
"Staff very pleasant-mannered and most receptive, helpful."
Jurys Inn Custom House is a very welcoming, well-situated hotel a comfortable 10 mins walk from shopping and with a nice outlook over the Liffey. The food was good and the dining room nice and well-managed.We enjoyed our stay immensely and will return to this hotel.
7/4/2015
"Friendly staff - No hassle early check in and a good breakfast"
1/4/2015
"Service in Restaurant exceptionally good especially at breakfast when it was very busy."
3/2/2015
"Excellent Value"
Excellent service all round. Really enjoyed our stay.
4/1/2015
"Good Location - Value for money"
Staff very pleasant and helpful, facilities sufficient as most travellers are there to see Dublin. Close to Connolly and DART stations. Would stay there agan
31/12/2014
"Basic. Clean and comfortable, friendly and helpful staff, good food and service. Highly recommended."
7/12/2014
"Enjoyed our stay staff very helpful "
24/11/2014
"-"
Convenient. Comfortable. Quiet. Clean.
23/11/2014
"excellent service from staff very helpful, good food, a clean and pleasant room very enjoyable"
21/11/2014
"Clean, well equipped, great welcome and location but food very average"
The welcome, check in and room were all very good. Location is excellent for shopping and concerts at the O3. We ordered from the all day bar food menu and whilst service was faultless, the food was mediocre. We ordered cheeseburgers which were made in house but the baps were dry and poor quality. The menu failed to describe the contents of the burger ensemble and as a result there was mayonnaise included which is not to everyone`s taste. The relish tasted overwhelmingly of tomato purée and was a similar consistency. Breakfast choices were very good and self service appreciated. However, the `fresh fruit` was portioned up in glass tumblers without liquid which meant that the fruit had wilted and the apple was brown. Staff were perhaps a little too quick to clear plates. One man had to retrieve his plate as it was abruptly lifted from his table. Other than food, a very good experience and superb value for money.
8/11/2014
"Great Location for business"
An exceedingly good hotel right on the Quay but centred in very much the business district of Dublin. Ideal if you are on a business trip but quite a walk from the "tourist" spots of the city.
29/9/2014
"-"
It was a great location. In all a very good hotel for a stay in Dublin Food really good
8/6/2014
"-"
Great location for our trip to the point . Lovely food in ollys bar. Breakfast excellent.
28/4/2014
"Excellent!"
Really impressed with everything at the Jury`s Inn, Dublin. Lovely hotel, staff friendly and facilities excellent.
10/4/2014
"One small issue"
6/4/2014
"1st class, Quality and Value accomodation and food."
Great hotel, close to O2 arena for concerts and within walking distance of both bus and rail stations, central location. Very nice room,clean, fantastic breakfast.
10/3/2014
"Lovely Hotel and Great Value for Money"
Spent a weekend at this lovely hotel and found the staff very professional, friendly and accommodating. The room was very nice and the hotel is very clean and and the breakfast was excellent Thanks for a great stay
21/2/2014
"Good, clean and comfortable accomondation and easy access to all areas and public transport "
20/2/2014
"-"
Lovely friendly staff and nice breakfast.
18/2/2014
"-"
Heating pipes were making noise all through the night. Also we could hear the people in the room next door. Hense we did not get a good night sleep. Will not book again.
16/2/2014
"I was woken up both nights by men arguing and using very bad language in the corridor. I found "
13/2/2014
"Excellent stay and well priced"
11/2/2014
"Good value for the price"
Very convenient to railway station and center of Dublin. Breakfast very good. The room was adequate for the money we paid. We would use it again for short stays.
31/12/2013
"excellent stay"
Hotel right in centre of Dublin. Clean and up to date hotel. Breakfast was lovely. No complaints
28/12/2013
"Good Spot to stay. "
We have stayed this Jury`s before. It is handy to Dublin City Centre, 10 minutes walk fropm O`Connell Street. We were upgraded to a superior room at the front and were very happy. The staff were friendly and helpful. Great breakfast included. Hope to stay again.
12/12/2013
"Very comfortable . Staff extremely helpful. Hotel very central for our stay."
11/12/2013
"-"
Loved everything about this hotel , luas stops right outside , breakfast is the best I ever had , staff so friendly and rooms spotless , I will highly recommend this hotel and will be returning again , loved everything about this place
8/12/2013
"Fantastically helpful and cheery staff, lovely comfortable room and exceptional food!"
Wasn`t expecting such a great experience but was really pleased with our stay
4/12/2013
"Ollie Is a legend!!!!"
25/11/2013
"Fabulous friendly stay"
Great stay. All of the staff we encountered were super friendly, super helpful. Room was great, comfy beds, spacious, quiet. Breakfast was plentiful and tasty. Wonderful stay all round.
20/11/2013
"Would recommend this hotel"
Our stay was very enjoyable Can`t wait to go back, staff very friendly and helpful.great location, 2 mins walk to Luas
27/9/2013
"check-in staff, very friendly n polite. But we found the Bar staff very aloof n distant "
19/8/2013
"Excellent value for money "
We had a lovely stay at your hotel,conveniently located along the river & the breakfast was delicious.
23/7/2013
"Reception staff were very helpfull"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.





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