Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

97%  based on 6 reviews

Guest rating:

24/9/2012

"Luxury stay in Barcelona"

I have just returned from a three day stay in Barcelona. We stayed at the El Palace as it was the only hotel we could find a room at short notice. What a fantastic place. Wish we could have stayed on. The staff are fab, can`t do enough for you. The rooms are sumptuous especially the jacuzzi bath room. Pricey but worth every penny. Would definitely stay there again for a very special treat.

Guest rating:

24/8/2012

"A lovely stay. Staff were very helpful and friendly"

Highly recommend this. The breakfast is lovely and the staff so friendly.

Guest rating:

18/10/2011

"Superior service from all staff and rooms are wonderful. Catarina was particularly helpful."

Guest rating:

6/6/2011

"Very good hotel. I had prepe"

Guest rating:

31/5/2011

"Best Hotel by far!"

This was a trip to celebrate a special birthday for my partner, and this certainly turned out to be a special one!!!I contacted the hotel prior to departure from the UK, to order some champaign for the room on arrival, a massive surprise was waiting at check in, they had upgraded our room from a basic booking to a Junior Suite, and the champaign was on ice, in the room (Absolutely fantastic), this hotel is the most luxurious I have ever been in and our room was stunning due to its decor and comfort, the bathroom was out of this world!The staff are very friendly, all spoke english and very courteous and we were made to feel very welcome.The hotels location is only a short walk (10 minute or so) from all the transport links and La Rambla, and is located on one of the very beautiful tree lined streets a few minutes from Placa Catalunya.We had a wonderful stay, loved this hotel and its little personal touches.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.