Price and availability
Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
22/1/2015
"Enjoyable stay but not a 4 star experience"
Rooms were clean and well stocked with everything we needed. Reception and gym/pool staff were friendly and helpful. Bar and restaurant service had a lot of room for improvement as staff appeared dissatisfied and put upon every time we asked for anything. The exception to this was dinner on Tuesday 20th where the dark haired waitress was lovely, humorous and very friendly which made up for the fact that most vegetarian items on the menu were not available.
19/11/2014
"Not very happy"
May I suggest the cups in the rooms are changed, they are tall and narrow, the effect was I had two cups of hot tea land on my stocking feet, had they have been squat cups this would not have happened. I also complained about the poor pillows that were past their best giving little support, leaving me with a bad neck.
28/10/2014
"A very nice place to stay and great to be able to see Brands Hatch racetrack from the room."
Very nice food in the restaurant. Lovely swimming pool and Jacuzzi. Room very pleasant, although bed was a little too firm for my taste.
9/6/2014
"very nice with easy access"
very nice and clean every thing you need
22/4/2014
"Perfect location for Brands but shame we had to ask for soap!"
Our review system
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.