To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
9/6/2018
"Very tired "
14/7/2017
"Generally scruffy"
Staff goodFood averageLocation okHotel itself needs renovatingThis is possibly the poorest condition hotel I have ever stopped in and it`s in such a lovely location
28/11/2016
"-"
Room was very cold despite the heater being on full at all times. Breakfast was less than average.
1/8/2015
"Don`t stay here it`s a health hazzard"
I`m disgusted with the conditions and the overall lack off cleaning ! Walls with plaster off , doors that don`t lock , windows with cardboard covering them , major lack of security ! Did not feel safe or relaxed and I will be taking the videos to the correct authorities !!!
27/7/2015
"possibility to let luggage -- good breakfast- the room needs to be renovated"
place desserved only by a rare bus
2/7/2015
"Had to pay extra to access room earlier but this was not communicated to staff at reception."
Our room was not as clean as it should have been. This was reported to girl at reception. We were going out and asked that it be cleaned whilst we were away. On our return around 11 o`clock we were disappointed to discover it had not been done. It was late so we left it to report in the morning. We did so and it was suggested we reported it on the customer satisfaction survey. Breakfast was also disappointing with very tired looking fried eggs in a lot of oil. We asked for fresh once, twice,and they were eventually brought swimming in oil. Quite inedible. The tea was weak and lukewarm. All in all a disappointing stay. There were a good number of foreign tourists at the hotel who appeared to be bemused by the set up. Not a good recommendation of Scotlland.We will not be recommending Brittania Edinburgh to anyone.
1/6/2015
"Good accommodation and food"
This hotel is located within walking distance of the city centre. It is in a quiet position and provides an excellent buffet breakfast.
23/2/2015
"Well sited for Murrayfield"
A little unkempt on arrival (broken main door windows,a lot of rubbish around hotel)Room adequate beds comfortable breakfast okay. For the price good value
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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