Radisson Blu Edwardian Kenilworth_ reviews

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 151 reviews

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Guest rating:

23/9/2019

"Radisson Blu is an excellent central hotel."

We found no fault at all with this hotel in the heart of central London. It is very well situated, within easy walking distance of the Oxford Street shops and Covent Garden as well as the British Museum and The Royal Opera House. The hotel was well maintained, rooms very clean and comfortable and the staff always pleasant and helpful. Breakfast was included and this was excellent, The restaurant is quite small and the limited menu is the same for lunch and dinner. We had dinner on both nights and enjoyed the food very much. It was well cooked and nicely presented. There are nice touches for guests waiting in the foyer, such as a large bowl of apples and a help-yourself sweetie bar. It was a very enjoyable stay and I would recommend the hotel.

Guest rating:

20/5/2019

"Enjoyable break "

Hotel was good , breakfast very nice , room was nice also , hotel in a nice location , away from traffic noise , staff very efficient and helpful. Would use again.

Guest rating:

10/4/2019

"Friendly and welcoming "

All the staff were lovely, we arrived early but they still checked us in. Room was clean and comfortable. Would stay here again.

Guest rating:

28/2/2019

"-"

Hotel was all that could be expected of a London hotel. Beds excellent, breakfast excellent, what more would you ask for.

Guest rating:

27/2/2019

"Nice breakfast"

Guest rating:

27/1/2019

"Didn`t stay here!"

Unfortunately I can`t review this hotel as we were moved to the Grafton hotel. Here we were given a small room with a small window! Staff, food, cleanliness and bed were all good.

Guest rating:

30/12/2018

"Tiny rooms, messed up my booking"

Guest rating:

30/12/2018

"Excellent hotel. Happy to come again."

First class hotel with competent, well trained and friendly staff. The breakfasts were excellent except for the coffee and tea which were cold - probably from being served too early in the meal. We had only one dinner which was a bit average. The room was excellently appointed and very clean. The location is good for theatre goers and tourists generally. Will happily recommend to friends.

Guest rating:

30/12/2018

"Noisy box room, zero sleep. Satisfaction guarantee claimed yet far from delivered."

Guest rating:

29/12/2018

"Hotel fine breakfast very good"

Guest rating:

22/12/2018

"-"

We had a lovely room. The staff are so helpful

Guest rating:

1/12/2018

"-"

Nice area and very convenient for public transport, shopping, and areas of interest

Guest rating:

29/10/2018

"Small drafty cold room with no dressing area facilities, my utility room was more spacious."

Over booked hotel, could not change our cold room with a bleak outlook128532;

Guest rating:

28/10/2018

"Good but has problems"

The room we were given was tiny, I`m glad we didn`t take the cat because there was no room to swing it. The full English breakfast was cold both mornings and the tea had not strength in it. Sshame. Friendly helpful staff.

Guest rating:

25/10/2018

"Very nice touch with Birthday card and cake in room along with the room upgrade to boot. "

Lovely hotel, very comfortable, breakfast is well worth a visit.

Guest rating:

16/8/2018

"-"

Beautiful hotel, in a very handy area with everything you could want within walking distance. Hotel just round the corner from tube station. Staff polite, rooms gorgeous.

Guest rating:

10/7/2018

"Great location and staff"

Great location and breakfast. Staff all very helpful and frienfly. Rooms small and if you want Twin you will need to contact hotel in advance

Guest rating:

2/6/2018

"ROOM"

I was very disappointed with the size of the room and also the bed. We were in room 215 and the size of the room was almost half the suz of my friends room. The bed I would not consider to be a standard double as this is what we have at home. My husband and I had a very bad night with little sleep due to the size of the bed. I would consider it to be a small double and had I known that I would have booked a twin room. I do think you need to make this clear to your customers before they book as if I had known this I would not have booked it.

Guest rating:

2/6/2018

"Double bed was very small "

Guest rating:

28/5/2018

"Radisson Blu Edwardian Kenilworth"

Room size was great but was very surprised to be given the only disabled access room (as stated on the website) in the hotel . The bathroom, because of this was a great let down. I had high hopes for this hotel so was disappointed but as we were only there two nights we didn`t let it bother us too much. Also I stated that it was my husbands birthday treat but nothing extra was done. Have been to other hotels that have provided birthday treats.Staff were helpful.Breakfast was good.First morning when we went for breakfast and gave our room number we were asked if we had breakfast included, we said yes, lady had to go and check with reception but never came back to confirm if we had indeed purchased breakfast. Luckily I had my confirmation with me so I checked myself. On checkout there were no further charges.Overall nice stay, enjoyed our trip to London.

Guest rating:

12/4/2018

"Excellent Hotel for a visit to London."

We loved this hotel. Location was perfect .. short walk to the theatre and central for all locations in London. Breakfast was great and hotel staff were polite and friendly. The concierge was helpful and everyone went over and beyond to make our stay pleasurable. Room was lovely and beds were so comfortable. A lovely touch was the welcome card and a birthday cake in the room as it was my daughter`s birthday. Would definitely stay here again.

Guest rating:

11/11/2017

"Excellent staff and lovely breakfast, delivered a birthday cake as the show and hotel were a birthda"

Guest rating:

31/10/2017

"Given wrong bed"

When booking we asked for twin beds. We got a double. My wife is partially disabled. We didn`t complain as the room was convenient on the first floor. Everything else excellent

Guest rating:

27/10/2017

"exceptional "

The staff were great very polite and helpful and very hardworking

Guest rating:

16/8/2017

"Excellent position and superb breakfast."

The room was smallish but adequate and the tv was almost unwatchable due to constant buffering. However the staff were excellent ,the room clean and as said the breakfast amazing with a huge choice of different and healthy options. Would definitely stay again.

Guest rating:

1/8/2017

"Raddisson Kenilworth"

Clean,great staff, excellent breakfast. Only draw back we had was an upgrade which was room 610 the shower was absolutely pathetic (goodness knows what the original room was like) . Poor bathroom planning and a very slippery bath.Be aware of free upgrades because I think they end up giving you a pretty bog standard room with poor bathroom facilities.

Guest rating:

27/7/2017

"Overbook but relocated to hotel closer to Theatre"

We were due to stay here but we were advised they were fully booked on arrival. Advised they would find us a room at some time if we definitely wanted to stay there or they could offer us transfer to another hotel in Mercer Strret. This turned out to be really close to the theatre we were going to that evening so we took the offered taxi the less than half mile to new hotel where we were were upgraded. Worked out really well for us, room was ready very early as well for real win. Mercer St hotel excellent , no complaints at all.

Guest rating:

16/7/2017

"Excellent location, great food, friendly staff, will be back !!"

Really enjoying our stay, it was my partners b/day and along with been given a free upgrade on the room there was a cake and card waiting for us in our room !! . Couldn`t have picked a better place to stay location wise, we had breakfast in our room both mornings which was lovely, will definitely be back and will recommend to all our friends and family

Guest rating:

27/6/2017

"PERFECT LOCATION AND HOTEL"

I stayed at the Radisson Blue Kenilworth for one night as part of a birthday celebration for my wife. Our grandson was with us. We were delighted with our room, which was upgraded. The staff provided a cake and card. The staff were all efficient and welcoming. The rooms were attractive, clean and comfortable. I will certainly stay at this hotel again and have already recommended it to friends. The hotel has a very pleasant place to eat. The breakfast was great, such a range of different foods and all high quality. We were booked in for a show at the Dominion Theatre and spent most of the rest of our time in the British Museum. It was just a few minutes` walk to each of them. Thank you so much for a memorable stay. Our grandson was so pleased with everything too.

Guest rating:

26/6/2017

"family trip"

Had a lovely stay at Kenilworth, from check in to check out was stress free, the staff were attentive and always polite. The rooms were spacious and clean. The bathroom was more than adequate with fresh towels and a shower head at a suitable height for a change.The breakfast was very relaxed with a wide choice to suit all tastes.All in all highly recommended.

Guest rating:

18/6/2017

"-"

Clean hotel helpful front of house staff very disappointed with the bar staff having to wait for over 30 mins for a drink plenty of choice for breakfast

Guest rating:

11/6/2017

"Great hotel and staff were very friendly and helpful"

Guest rating:

27/5/2017

"-"

Initial problem with being given an already occupied room but problem put right. Comfy bed and good breakfast. Close to Covent Garden and Drury Lane. Would stay again

Guest rating:

7/5/2017

"Great location for the theatre"

Reception staff helpful and friendly as we`re the bar staff in Scoff and Banter. Breakfast was very busy and service a bit slow- no cutlery set out for example and plates not cleared away swiftly. The hot and cold buffet choice was very good. It was disappointing to find on arrival that there was no twin room available as that is what was booked. One of the bathrobes had a rip in the sleeve. Overall a comfortable and well located hotel and we enjoyed our stay.

Guest rating:

23/4/2017

"So"

Guest rating:

20/4/2017

"Nice Hotel"

Hotel was good and the theatre was only a 2 minute walk from the hotel. Only niggle about the hotel was we had a room where the window was on a very noisy road so not much sleep.

Guest rating:

15/4/2017

"Lovely Hotel"

Lovely Hotel, staff polite and efficient, close to Oxford Street, Covent Garden, walking distance of a lot of theatres and Tottenham Court Road tube. Rooms were comfortable and had everything you need, comfy bed, an aray of toiletries, tea/coffee making facilites. The reason only rated good was we had breakfast included and although there was a lot of choice the food lacked flavour could defintely been served hotter. Overall I would definitely recommend this hotel.

Guest rating:

30/3/2017

"Fabulous"

Welcoming staff, very friendly. We had an upgrade to a sa superior room, lovely big comfy bed, spacious, Bath sand a shower, robes and slippers and extrasLike cotton wool cotton buds and tissues. BreakfastWas the best, excellent choice , very fresh , very enjoyable.

Guest rating:

19/3/2017

"-"

Hotel in a brilliant location, could not fault it, breakfast was amazing .

Guest rating:

19/3/2017

"-"

The location was great, only ten minutes walk to Covent Garden, but the room was very small. For the room cost, that was disappointing

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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