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Reviews are the subjective opinions of guests and NOT of Hotel Direct

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Average Guest rating is the mean of the most recent 100 assessments.

Average Guest rating:         85% (14 reviews)

Guest rating:      27/5/2009
"Great location"
Guest rating:      6/6/2008
"Exceptional quality accomodation"
Without reservation we can recommend the apartment we used during our stay in Edinburgh. The renovation work was outstanding and the apartment was clean and well maintained. Hotel Direct, however need to make clear on the web site that the apartments are not based at the Queens Street address but are scattered throughout Edinburgh
Guest rating:      18/2/2008
"Ideally Situated for all attractions"
Once we found the apartment (No 11 of 12) it was much to my grandaughters amusement when I saw the stairs. I dont mind climbing stairs but I hate sprial ones, I am just pleased they were closed in as had they been open I would never had made it to the apartment as I am afraid of heights. Once inside I was pleasantly surprised as to how homely it was with a lovely light lounge with very comfy sofas. It had everything you need not that we got to use much of the facilities being that we were only there for the one night. I would recommend these apartments but I would tell them to ask for a lowere one if they had climbing difficulties. I would definitely book them again
Guest rating:      17/12/2007
"we were not in our usual apartments on Royal Mile but in a smaller one down on the grassm,arket. Whi"
Guest rating:      8/12/2007
"Fantastic location with all the essentials"
Very clean and tidy with all the bits and pieces you would need for a self sufficient stay. The bathroom is amazingly medieval/modern. The location is fantastic as it couldn`t be more central for the old town. The spiral staircase is amazing if a bit tiring when carrying luggage up. Only downside is that it was quite cold. Would definitely stay there again though.
Guest rating:      3/12/2007
"Is Damp trendy in Edinburgh"
Ideal for city centre, however the decor was poor in the bathroom due to damp (APARTMENT 6). Black mould was present on the walls, apart from this everything else was ok, well heated, clean and sufficient for a weekend.
Guest rating:      14/11/2007
"Great location, helpful staff, mega access problems with no warning."
4 floor up narrow stone stairs - no warning - v. poorterrible TV reception - an indoor arial !!! in this day and age- better not to have a TVheater kept tripping and it was cold - the maintenance staff were v. helpful but it should not have been necessary.
Guest rating:      5/11/2007
"Although we didn`t receive a breakfast box as described on the details when we booked the apartment."
Good location for all the attractions.
Guest rating:      14/10/2007
"On arrive our apartment was not booked!!!!!!!!!!!"
We were given an apartment which was larger than the triple room booked. But this was above a fish & chip shop on Grassmarket street, which became very noisy at night into the early hours of the morning maybe that was due to a taxi rank nearby. So as you can image having a larger apartment was great, but having interupted sleep for three nights was not so funny. I did ring you when I arrived home, to be told the booking was nothing to do with you and the fault was at the Edinburgh end. Surprise Surprise!!!! they blamed you. You rep was very understanding and gave me a email address to file my complait which I have missed laid, I would much apppreciate if you could forward it to me. Many Thanks
Guest rating:      10/10/2007
"take all prints/confirmations with you if internet booking"
The apartments didn`t have any record of our booking so thankfully we had printed off everything confirming our it. However, we couldn`t get the same apartment for our 4 night stay and had to move on the fourth night. That aside we were delighted when a rep came to our door with wine for us and apologies for the inconvenience and we didn`t have to carry our luggage to the new flat ourselves. It was carried for us! The apartments are amazing but you need to be fit! Would definitely stay again.
Guest rating:      7/10/2007
"Wonderful setting and location. Apartment was full of character, reasonably well equipped"
My only grouse would be lack of digital TV receiver and radio (especially useful to have bedside radio/clock rather than just a clock)
Guest rating:      21/6/2007
"Excellent location"
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