make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/10/2019
"some issues"
overall the Hilton is a nice well decorated hotel. however, the bathrooms are in need of a massive upgrade. Two of our party had hip replacements and unable to manage the huge step into the bath ! we ate in restaurant which was nice enuf until they seated 16-18 people on a works trip in the secluded area we were sat, even though rest of restaurant empty ! apologies vouchers given. we decided to use these vouchers in the hotel bar whilst awaiting taxi. there was a child in a high chair screaming who appeared to belong to a member of staff that was working ! very disappointed view of what I imagined a `Hilton Hotel` experience to be. three adults, in room, two double beds, no room. two chairs, yet three of us .. view to back of hotel. I will reserve my review on trip advisor until the Hilton responds.....disappointing all round .......
24/2/2012
"Hilton York v Hotel 53"
We stayed at hotel 53 en route to Edinburgh and Hilton on the way back. My twin sons, aged 11 1/2 would like the tv to have been more user friendly and include Sky Sports. My daughter aged 8 preferred the apple juice at hotel 53! The family room (304) was great though and much better to have two double beds than one double and a double sofa-bed (less comfortable) at hotel 53. Overall, very enjoyable, comfortable and convenient - thank you. All your staff were exceptionally nice and helpful and we
20/11/2009
"8/10"
Good central location. Very comfortable bed & good quality bed linen, standard size room & bathroom. Price didn`t include breakfast, a full breakfast in the room was £18.95 , I don`t think that price can be justified. Hilton also charged £6.95 for regular TV channels such as BBC & ITV1.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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