Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

75%  based on 3 reviews

Guest rating:

20/11/2009

"Difficult to find hotel based on the given description from you. We used our GPS."

Have tried to catch your attension on payment. The receptionist demanded full payment for the room etc. on our departure - in spite of the fact that you in your confirmation - dated Oct. 4th wrote quote Total tariff: GBP179,52. Received with thanks. Unquote. We believe we have paid twice for the room. Pls let us have your comments to this. Rgds Finn Boe

Guest rating:

17/10/2009

"Very average"

Room service was awful,conjealed food ,tiny scrap of salad-3 bits of tomato for tomato salad. Check in and out both chaotic, food at breakfast very basic self service and restaurant untidy and staff unwelcoming. Would not go back

Guest rating:

9/4/2009

"Very run down"

Staff very helpful.Building needs a facelift and our room very tatty.

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.