Book Phantom of the Opera Theatre Break >>

Audience Reviews of Phantom of the Opera
Overall score:
        94% (based upon 249 reviews)
All Phantom of the Opera reviews are written by customers who have seen the show. Hotel Direct invites all theatre break guests to submit a review.
Review score:       14/5/2012
"fantastic would recomend to anyone"

---------------------------------------------------------------------------
Review score:       6/5/2012
"Phantom of the Opera"
"The show was excellent but we were disappointed to have a restricted view of the stage. We couldn`t see the left hand side of the stage and unfortunately missed seeing some of the show because of this."
---------------------------------------------------------------------------
Review score:       30/3/2012
"Good show bad seats!!!!"
"The show it`s self was really good an acted out well, the only problem was we were seated in the rafters where we couldnt see either the front or the left side of the stage. We enjoyed listening to the show more than watching what we could see!!!"
---------------------------------------------------------------------------
Review score:       23/3/2012
"could have had a better seat a little bit of a restricted view of the 1 corner of the stage"
---------------------------------------------------------------------------
Review score:       19/3/2012
"great show. this was 4th visit and will be back."

---------------------------------------------------------------------------
Review score:       7/3/2012
"The Phantom was everythng I had hoped it woul be and so much more."

---------------------------------------------------------------------------
Review score:       7/3/2012
"Phantom - good show as expected for west end"
"Didn`t get seats we had been pre-allocated when booking on collecting tickets from box office - ended up in aisle seats instead of more central - but in same row"
---------------------------------------------------------------------------
Review score:       5/3/2012
"Excellent"
"Really enjoyed the show. Everything from costumes, acting, singing, props were spectacular. Only downside is that the theatre is quite high with a lot of steps to get to our seats - there are no lifts."
---------------------------------------------------------------------------
Review score:       5/3/2012
"Outstanding show"

---------------------------------------------------------------------------
Review score:       5/3/2012
"Fantastic Production"

---------------------------------------------------------------------------
Review score:       4/3/2012
"loved it!"
"brilliant show brilliant seats thank you"
---------------------------------------------------------------------------
Review score:       16/2/2012
"Phantom of the Opera"
"A most enjoyable evening, tickets waiting at the box office and no problems. Was able to book drinks for the interval in advance so no waiting. Theatre staff very helpful and polite."
---------------------------------------------------------------------------
Review score:       16/2/2012
"A captivating night"

---------------------------------------------------------------------------
Review score:       15/2/2012
"Brilliant"

---------------------------------------------------------------------------
Review score:       7/2/2012
"Great Show, first class cast of unknowns"
"Absolute terrible seats - should have been told they were restricted views before paying for them! Will never use this Comp[any again. Upside is we`ll have to see the show again to actually see all of it. Will book direct with the Theatre next time and get the truth about the view from the seats."
---------------------------------------------------------------------------
Review score:       6/2/2012
"Phantom of the Opera"
"Fantastic show, seating was very close together (too close I`m 6` 4") If it wasn`t for the seating it would have been excellent."
---------------------------------------------------------------------------
Review score:       4/2/2012
"Awesome, completly captivating."

---------------------------------------------------------------------------
Review score:       16/1/2012
"best we have ever seen, a must see"

---------------------------------------------------------------------------
Review score:       16/1/2012
"Absolutely Brillant"
"Best show ive seen in London. Want to go and see again."
---------------------------------------------------------------------------
Review score:       10/1/2012
"Incredible"
"If can only pick one musical to see, then pick this one. I left the theatre tingling. The music, scenery and atmosphere were magical. I highky recommend you see this Musical!"
---------------------------------------------------------------------------
Review score:       9/1/2012
"wrong name on paperwork very embaressing."
"as above"
---------------------------------------------------------------------------
Review score:       8/1/2012
"Phantom - Truly Majestic !!"
"From the opening of the show to the curtain call at the end , The Phantom of The Opera proved to be the most spine tingling show that you could wish to see. Familiar songs and breathtaking scenes left you not wanting the show to end."
---------------------------------------------------------------------------
Review score:       5/12/2011
"Seating"
"Upper circle......not ideal seats, was in row J and leg space exceptionally tight, would certainly try for lower seats next time. Show was fabulous though and thouroughly enjoyed it."
---------------------------------------------------------------------------
Review score:       25/11/2011
"The actual show and performance itself was fantastic, however our seats were restricting views performed from the left-hand side of the stage, which was disappointing."
---------------------------------------------------------------------------
Review score:       24/11/2011
"Show was excellent however the seats were extremely disappointing and were in fact restricted view"
"Considering the price that was paid for the tickets, over £50 each, was very disappointed with the seats that were provided - possibly the worst in the house - had to lean to see certain parts and coundnt see several scenes."
---------------------------------------------------------------------------
Review score:       16/11/2011
"OutstandingEnjoyable"
"Enjoyable and well worth the trip to London"
---------------------------------------------------------------------------
Review score:       16/11/2011
"Dependant on seating poor views of stage"
---------------------------------------------------------------------------
Review score:       4/11/2011
"Outstanding!"
"The chap playing the phantom was pitch perfect and it was all in all a fantastic production"
---------------------------------------------------------------------------
Review score:       1/11/2011
"show was excellent quality of the seating not so good but you have to take into consideration that"

---------------------------------------------------------------------------
Review score:       27/10/2011
""
"Second time I`v seen the show, first time for my 16 year old daughter, she loved it as much as i did and cant wait to see it again."
---------------------------------------------------------------------------
Review score:       20/10/2011
"Wonderful show but our seats in the Grand circle 32 and 33 had a restricted view which we vwere not"

---------------------------------------------------------------------------
Review score:       17/10/2011
"Fantastic totally timeless"
"Fantastic show fully recommended"
---------------------------------------------------------------------------
Review score:       11/10/2011
"in her majestys theatre seating is very important for your enjoyment,when performers are at the front of stage if sitting at the back of the stalls you cannot see them performing.That is the only downfall to the show."
---------------------------------------------------------------------------
Review score:       18/9/2011
"Great production, incredible stage sets. Would highly recomend"

---------------------------------------------------------------------------
Review score:       13/9/2011
"A must see!"

---------------------------------------------------------------------------
Review score:       13/9/2011
"The show was very good and the music excellent. The seats could have been better as some of the time you couldn`t see all of the stage. However for the money they were ok."
---------------------------------------------------------------------------
Review score:       2/9/2011
"Phantom was as good as it gets."

---------------------------------------------------------------------------
Review score:       21/8/2011
"Little disappointed that we had a restricted view. Didn`t pick up on this at the time of booking. Was it displayed on screen at that time? Show was very good"
---------------------------------------------------------------------------
Review score:       15/8/2011
"Phantom review"
"4th time we had been to see the show but first time in london venue. Did not dissapoint and had superb front row stall seats where we could appreciate the attention to detail of costumes,props, facial expressions and professionalism of the cast .A truly memorable experience,"
---------------------------------------------------------------------------
Review score:       15/8/2011
"electric"
"this is the 3rd time i have watched phantom and it is still a brilliant performance by all the cast."
---------------------------------------------------------------------------
Review score:       15/8/2011
"Original is always best."
"This is the best show on earth, even better than the movie."
---------------------------------------------------------------------------
Review score:       12/8/2011
"Seats had restricted view which affected our enjoyment. Key parts of the performance were therefore missed."
---------------------------------------------------------------------------
Review score:       11/8/2011
"This show is amazing the singing, the set and orchestra are all top class. Shame Hotel Direct sold us limited view seats and we had to pay extra to get a decent view but I believe it was well worth the extra money."
---------------------------------------------------------------------------
Review score:       29/7/2011
"Simply Brilliant"
"This was a first for my wife but the fourth for me. This show is simply one of the best stage shows I have ever seen"
---------------------------------------------------------------------------
Review score:       17/7/2011
"Fantastic show"
"Esay to see why it has lasted over 25 years."
---------------------------------------------------------------------------
Review score:       13/7/2011
"Phantom of the Opera is an excellent show, the singers had fantastic voices, the whole production was breathtaking. Well worth seeing"
---------------------------------------------------------------------------
Review score:       1/7/2011
"Absolutely fantastic production with first class cast"

---------------------------------------------------------------------------
Review score:       17/6/2011
"the two main characters were outstanding as were all the cast"
"seats were okay but view was obscurred by people having to lean forward to see the left hand side of the stage G26 G27 seats,show was fantastic ,the cast was great and would recommend this show as very good,excellent with better seats,a change of policy for booking system whereby we have to book hotel before seats needs to be reviewed."
---------------------------------------------------------------------------
Review score:       15/6/2011
"Excellent show however..."
"we chose the royal circle even though it was slightly more expensive we thought we are only going to see this once so we will go all out! however we where not informed there our seats where actually the back row in the royal circle so the ceiling of the above circle sloped down in front of us so that when props of actor rose above stage level we where unable to see them and a pole was blocking the very side of the stage! therefore i slightly ruined what was suppost to be a once in a life time thing! however at the interval if u ask politly with abit a annoyance and are lucky enough that there are spare seat near the front they will move u there! where the view is amazing!"
---------------------------------------------------------------------------
Review score:       12/6/2011
"Absolutely Awesome - was the text I received from my daugher whose treat it was."
"Was amazed at the flame throwing, the performance from the suspended angel and the sweeping chandelier."
---------------------------------------------------------------------------
Review score:       19/5/2011
"The show was excellent, although the seating arrangements in the royal circle H1 , H2 were not ideal"

---------------------------------------------------------------------------
Review score:       15/5/2011
"Really good show."
"Thought our seats would have been better means we had upgraded. At times you were unable to see what was happening on the front of the stage."
---------------------------------------------------------------------------
Review score:       13/5/2011
"A brilliant show, excellent performers, costumes and music, we loved it"
---------------------------------------------------------------------------
Review score:       18/4/2011
"Musical theatre at it`s best!"
"An excellent show full of drama, melodrama, tradegy, thrilling music, inspiring singing, ballet; an all in all wonderful musical expience. The best musical show we have seen."
---------------------------------------------------------------------------
Review score:       11/4/2011
"Was absolutely brilliant, would recommend any theatre lover to go and see this show!!!"

---------------------------------------------------------------------------
Review score:       6/4/2011
"Wonderful show"
"As good as ever - even on the fifth viewing"
---------------------------------------------------------------------------
Review score:       5/4/2011
"Fantastic and amazing would have watched it all over that night."
---------------------------------------------------------------------------
Review score:       13/3/2011
"Couldn`t see front of stage from Grand Circle, spoilt experience a little"
"Loved Phantom, my third time, would go again, (in different seats)"
---------------------------------------------------------------------------
Review score:       6/3/2011
"Phantom of the Opera was excellent"
"We were disappointed that the seats were restricted view as we hadn`t expected this. Also we assumed that the Grand Circle was above the stalls but the Royal Circle was above the stalls and the Grand Circle above that."
---------------------------------------------------------------------------
Review score:       4/3/2011
"Phantastic!"
"Excellent show with very good special effects. Well worth seeing"
---------------------------------------------------------------------------
Review score:       1/3/2011
"First time to watch Phantom of the Opera. We (me and the wife) will definitely watch it again in the near future"
---------------------------------------------------------------------------
Review score:       17/2/2011
"Phantom - Overwhelming!"
"A show to truly remember!! The set - amazing, The voices - spine tingling, The acting - first class. I laughed, i cried, i was shocked, i was awe struck. For me Phanton has it all a love story which left me overwhelemed and sobbing with joy, apreciation and empathy at the emotional rollercoater presented through a wonderful cast in a wonderful theatre. Will be back!!"
---------------------------------------------------------------------------
Review score:       17/2/2011
"although the show itself was very good the seats allocated were not as where we sat a pillar partly obscured the view and cut off some of the scenery and aireal shots as this was our fortieth weddding anniversary we were some what disappointed with this and if we use your company again would like to be able choose the seats"
---------------------------------------------------------------------------
Review score:       3/2/2011
"fantastic"
"the tickets included in the theatre break were the cheap ones with a poor view but we were very lucky to get a free up grade at the theatre to seats at 3 times the value and it made the experience so much more enjoyable"
---------------------------------------------------------------------------
Review score:       16/1/2011
"outstanding!"
"Loved it!!"
---------------------------------------------------------------------------
Review score:       9/1/2011
"the 4th time ive seen it"

---------------------------------------------------------------------------
Review score:       22/12/2010
"Moving and thoroughly entertaining show."
"The characters make you feel associating with the story."
---------------------------------------------------------------------------
Review score:       12/12/2010
"Stunning cast and orchestra - a wonderful experience - must be the best musical of all time."

---------------------------------------------------------------------------
Review score:       6/12/2010
"Second time of seeing this show and was brillant again."

---------------------------------------------------------------------------
Review score:       24/11/2010
"What a Show"
"The show was absoloutely 1st rate, the musical performances along with the superb sets and great cast this a more than worth while experience for anyone."
---------------------------------------------------------------------------
Review score:       18/11/2010
"Eighth time - and still as awesome!"

---------------------------------------------------------------------------
Review score:       15/11/2010
"fantastic beyond our expectations"
"wonderful we thoroughly enjoyed the show,"
---------------------------------------------------------------------------
Review score:       1/11/2010
"FANTASTIC!!!"
"I have wanted to see this show for a few years. I had great expectations of this show and was not disapointed. Only had balcony seats and was worried about the view but it was absolutely fine. What a magic show this is. I will go again."
---------------------------------------------------------------------------
Review score:       10/10/2010
"Fantastic stage production and story line"

---------------------------------------------------------------------------
Review score:       29/9/2010
"Great show"

---------------------------------------------------------------------------
Review score:       17/9/2010
"Thoroughly enjoyable"

---------------------------------------------------------------------------
Review score:       13/9/2010
"fantastic show, the actors and orchestra are truly outstanding"
---------------------------------------------------------------------------
Review score:       22/8/2010
"phantom of the opera was brilliant costumes were beautiful and colourfuland the props were excellent"

---------------------------------------------------------------------------
Review score:       20/8/2010
"fabulous show"

---------------------------------------------------------------------------
Review score:       18/8/2010
"splendid performance"
"An incredible show, with fantastic set design and vocals from performers. Highly recommended, though seats in grand circle were a little high."
---------------------------------------------------------------------------
Review score:       15/8/2010
"Excellent performance, really enjoyed it"

---------------------------------------------------------------------------
Review score:       10/8/2010
"Engrossing Spectacle"

---------------------------------------------------------------------------
Review score:       25/7/2010
"Amazing!"
"I`ve seen this show in Las Vegas & now in it`s home & it is just fantastic."
---------------------------------------------------------------------------
Review score:       22/7/2010
"An amazing spectacle!"
"A thoroughly spectacular performance. Wonderful music, costumes, stage effects, making a truly memorable experience."
---------------------------------------------------------------------------
Review score:       11/7/2010
"Excellent"
"Show was great acting superb. My only recommendation would be to increase the air condition as it was very hot and uncomfortable."
---------------------------------------------------------------------------
Review score:       3/7/2010
"The show was fantastic as you would expect from Phantom in the West End. The service at the bar was examplary and the touch of being able to pre-order drinks for the interval was great so no queuing! However, the seats were tiny which was not so bad forme but my 7 and a halfmonth pregnant wife struggled to get comfortable."
---------------------------------------------------------------------------
Review score:       25/6/2010
"setting to narrow & to far from stage not what we expected"

---------------------------------------------------------------------------
Review score:       24/5/2010
"£9 for a glass of wine - They`re having a laugh!"
---------------------------------------------------------------------------
Review score:       22/5/2010
"still an all time classic"

---------------------------------------------------------------------------
Review score:       3/5/2010
"What a brilliant show."

---------------------------------------------------------------------------
Review score:       14/4/2010
"excellent performance from the cast."
"Amazing spec[al effects and very enjoyable to watch..well done"
---------------------------------------------------------------------------
Review score:       4/4/2010
"the phantom was excellent"

---------------------------------------------------------------------------
Review score:       29/3/2010
"My third visit to teh show still a great show onderful performances and great seats"

---------------------------------------------------------------------------
Review score:       19/3/2010
"Amazing, and breathtaking...."

---------------------------------------------------------------------------
Review score:       6/3/2010
"Phantom of the Opera, a curate`s egg."
"Very well staged. Excellent performers even though none were well-known. Popular songs very well done but there is a lot of dreary and raucous stuff in there as well."
---------------------------------------------------------------------------
Review score:       2/3/2010
"The welcome at reception was very cordial and friendly. Small problem with the champagne ordered being out of stock which was remedied later. Hotel environs were superb abd very condusive to an enjoyable stay. Our room was excellent. Tickets at Phantom were also excellent. My wife, who`s birthday treat it was, was absolutely thrilled by everything."
---------------------------------------------------------------------------
Review score:       28/2/2010
"Excellent as expected"
"A very good show, the stage effects were amazing especially the journey to the bottom of the theatre as the boat sailed through the candles."
---------------------------------------------------------------------------
Review score:       27/2/2010
"What a show it has been running for 25 years for very good reason. A second viewing would be well worth it. This was birthday surprise for my partner she loved it"
---------------------------------------------------------------------------
Review score:       24/2/2010
"Phantom Of The Opera"
"For me, theatre is not something I have ever really done, and is certainly not my normal genre!! But the show really has opened my eyes, and am already planning another visit to see this show. As well as an amazin show, the staff are very polite and made the show an outstanding experience"
---------------------------------------------------------------------------
Review score:       22/2/2010
"Great!"
"The seats allocated were very good, really enjoyed the show."
---------------------------------------------------------------------------
Review score:       15/2/2010
"Perfect, such a great show to go and see highly recomended, seating a little uncomfortable the further up you sit but the show mnakes up for that, overall absolute fab."
---------------------------------------------------------------------------
Review score:       13/2/2010
"very good"
"Had a great night shame about the hotel"
---------------------------------------------------------------------------
Review score:       10/2/2010
"Outstanding"
"Singing of operatic quality; exciting sets and wonderful special effects."
---------------------------------------------------------------------------
Review score:       9/2/2010
"A brilliant performance"
"Four of us went to see Phantom and all loved it - the stage set and all the cast were brilliant. Would recommend it to anyone!!"
---------------------------------------------------------------------------
Review score:       1/2/2010
"The show was amazing. We had excellent seats and were very happy to celebrate my daughters birthday."
"We had excellent seats and were very happy to celebrate my daughters `16th birthday watching Phantom of the Opera. I would recommend this show to my friends"
---------------------------------------------------------------------------
Review score:       25/1/2010
"Breathtaking, a superb night."

---------------------------------------------------------------------------
Review score:       19/1/2010
"Understandable longevity for an excellent show."

---------------------------------------------------------------------------
Review score:       16/1/2010
"big, proffessional, fantastic score in a beautiful theatre."
"My first London theatre show for 40 years and what a show to go to. Explosive and dynamic, all the thrills of a massive production and a few jump in your seats moments. Loved it."
---------------------------------------------------------------------------
Review score:       12/1/2010
"Unexpectedly quaint and characterful theatre, perfect atmosphere for the show."

---------------------------------------------------------------------------
Review score:       10/1/2010
"This show could not be any better"

---------------------------------------------------------------------------
Review score:       6/1/2010
"Best show I`ve ever seen, fantastic"

---------------------------------------------------------------------------
Review score:       31/12/2009
"Phantom of the opera"
"The seats were in an excellent position and gave a fantastic veiw"
---------------------------------------------------------------------------
Review score:       7/12/2009
"just the reaction i was hoping for"
"This was my GF christmas present, had been wanting to go for a while so pulled out all the stops fabulous show you u really get pulled into the show some thing to really remember"
---------------------------------------------------------------------------
Review score:       23/11/2009
"Production was magical"
"Cast and production were second to none"
---------------------------------------------------------------------------
Review score:       6/11/2009
"Great Show"
"Well worth seeing,it was our third time."
---------------------------------------------------------------------------
Review score:       1/11/2009
"This was the third time I have seen this show. Each time has been a magical experience"
---------------------------------------------------------------------------
Review score:       31/10/2009
"Show breathtaking but seat room for tight especially for anyone tall"

---------------------------------------------------------------------------
Review score:       23/10/2009
"Why did we wait this long to see it?"
"Excellent show, superb singing and production."
---------------------------------------------------------------------------
Review score:       19/10/2009
"Sensational - the organ gave me goose-pimples all over!"
"Just remarkably fantastic from the word go!"
---------------------------------------------------------------------------
Review score:       6/10/2009
"Very enjoyable!"

---------------------------------------------------------------------------
Review score:       8/9/2009
"Absolutely fantastic!"
"The Phantom of the Opera was amazing and I absolutely loved it. I have been to a number of London shows: Les Mis, Miss Saigon, Starlight Express, Cats, The Lion King (4 times!), Grease, Fame etc. But Phantom was one of the best I have ever seen. The stage set and special effects were brilliant, the singers were unbelievably good and overall it was an enchanting and passionate show that moved me the whole way through. A definite must see."
---------------------------------------------------------------------------
Review score:       2/9/2009
"Excellent must see show great"

---------------------------------------------------------------------------
Review score:       31/8/2009
"The Best"
"This show is wonderful, the cast are fantastic and the stage is out of this world. Little wonder it is the worlds most successful musicla."
---------------------------------------------------------------------------
Review score:       30/8/2009
"The show Fantastic ability to choose your own seats would be good though as the side seats were a d"

---------------------------------------------------------------------------
Review score:       27/8/2009
"No big names but the performance was enjoyable."

---------------------------------------------------------------------------
Review score:       25/8/2009
"A great show that never fails to impress me. Its a must see, great for all ages."

---------------------------------------------------------------------------
Review score:       24/8/2009
"Fourth time I`ve been to see the show, both in London and Manchester"
---------------------------------------------------------------------------
Review score:       21/8/2009
"The best musical I have ever seen."

---------------------------------------------------------------------------
Review score:       17/8/2009
"Phantom"
"No problems at the theatre, tickets were waiting as promised and a very good show."
---------------------------------------------------------------------------
Review score:       7/8/2009
"first rate performances all round"

---------------------------------------------------------------------------
Review score:       7/8/2009
"Outstanding Music"
"Beautiful theatre, excellent performers, we saw this 23 years ago and the music and set made us tingle as if it was the first time we had seen it."
---------------------------------------------------------------------------
Review score:       6/8/2009
"Fantastic"
"I have always loved the music and have seen the film but never the live performance. It was amazing how great the music and singing sounded! Great atmosphere and a great night out! really loved how creative they were with the stage which I didnt expect. It really brought the show to life. I would highly recommend this show as it is unlike anything I have seen before!"
---------------------------------------------------------------------------
Review score:       6/8/2009
"Brilliant"
"Phantom was absolutely fantastic,best show we have ever seen.seats were excellent ,just 7 rows from front"
---------------------------------------------------------------------------
Review score:       6/8/2009
"Superb seen it three times now and it is still excellent"

---------------------------------------------------------------------------
Review score:       4/6/2009
"seen before but still enjoyed the very good performance, my partner was delighted with it"

---------------------------------------------------------------------------
Review score:       1/6/2009
"everything we thought it would be"

---------------------------------------------------------------------------
Review score:       29/5/2009
"FANTASTIC BEST MUSICAL WEVE SEEN SO FAR POWERFUL & EXHILERATING PERFORMANCES"
---------------------------------------------------------------------------
Review score:       25/5/2009
"Third visit gets better every time!!!"
"Saw the show twice last year and was blown away. This production was even better, the new Christine had a wonderful voice. The Phantom was just amazing again, how he keeps up such a high standard of performance every time is unbeleivable!"
---------------------------------------------------------------------------
Review score:       3/5/2009
"First class performance"
"One of the best shows in the West"
---------------------------------------------------------------------------
Review score:       30/4/2009
"Fantastic show & really good seats.."
"My mom has wanted to see this show for ever & a day & this year, Mothers Day, I thought I would really spoil her. The show lived up to every expectation, it`s fabulous.. the girl who plays Christine, still not found out her name, is out of this world with a voice like an angel, Mom says the memory of it will live with her always.. a dream of a show!! Worth every penny."
---------------------------------------------------------------------------
Review score:       6/4/2009
"Amazing show, absolutely stunning!"

---------------------------------------------------------------------------
Review score:       29/3/2009
"brilliant"
"well worth going to see"
---------------------------------------------------------------------------