Crowne Plaza London - Kings Cross reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 3837 reviews

<<   More reviews >>

Guest rating:

12/2/2017

"Lovely clean hotel and efficient friendly staff "

Guest rating:

12/2/2017

"Very comfortable and friendly staff "

Guest rating:

7/2/2017

"rooms bit small hotel nice and clean staff very good, have three full breakfast not hot enough"

Guest rating:

7/2/2017

"A very positive stay at the hotel, excellent facilities with positive and professional staff. "

Guest rating:

7/2/2017

"-"

We had a lovely overnight stay here. The room was beautiful brilliant shower great staff loved it.

Guest rating:

5/2/2017

"Excellent "

Lovely clean modern hotel in a great location that is near to all London major attractions. ... staff were lovely and helpful. ... will definitely stay again

Guest rating:

5/2/2017

"Very comfortable and well presented"

Guest rating:

30/1/2017

"Amazing hotel for the money!!"

Brilliant services. Would stay again!!

Guest rating:

29/1/2017

"Very tidy clean friendly hotel with easy access to transport"

Guest rating:

29/1/2017

"Misleading address as hotel was nearer Farringdon Road than Kings Cross meaning a long walk from the"

Guest rating:

26/1/2017

"Friendly relaxing hotel"

Helpful staff checked in early, little way off Towncenter (15-20 mins) lovely walking,with lots of bars and restaurants en route to the theatre

Guest rating:

26/1/2017

"Nice hotel "

Hotel was really nice clean friends staff good location. Only negatives were breakfast was cold and no bar as was getting refurbished which was fairly enough except wasn`t told in advance and they didn`t have an alternative

Guest rating:

26/1/2017

"Holiday Inn"

Lovely modern decor, comfy bed, great shower. Even the hotel corridors were nicely carpeted and bright

Guest rating:

24/1/2017

"Lovely hotel "

Although hotel was really nice and location was good just 10 min walk to kings cross there were some things disappointing. .. the breakfast was cold there was no bar available due to refurbishment and you had to pay to go to pool although just a small amount with staying there expected it to be free had a treatment which was lovely but room was cold . Staff were very friendly

Guest rating:

22/1/2017

"Modern clean staff very helpful "

Guest rating:

22/1/2017

"Nice hotel, comfortable room, friendly & helpful staff"

Guest rating:

22/1/2017

"-"

Hotel fab room upgrade on arrival nice surprise !!! Only down thing about break due to refurbished work going on . There was no bar area but it looks like it will be stunning when completed . Staff really helpful standing out side in the cold to stop Taxi for guest .

Guest rating:

16/1/2017

"Overnight Theatre Break"

We stayed at the Holiday Inn Kings Cross last weekend on a trip to London to see a west end show. The hotel was great, room furnished really well, lovely large shower in the bathroom and clean throughout. We used the spa which was also really nice, you had to pay a fee of £3.50 each for the visit but didn`t think this was too bad as you weren`t limited to a timescale. We didn`t have any of the food while staying in the hotel so can`t comment on that. The hotel isn`t in the greatest area and takes 15min to walk to the nearest tube station, but once you are inside the hotel it is fine. Overall we enjoyed a really nice trip to London.

Guest rating:

15/1/2017

"-"

Reception and reception staff - excellent Room (newly refurbished - top class Facilities good - felt that use of the Leisure facilities and pool should have been included as well as breakfast. Neither included in this package and additional charges were required.

Guest rating:

15/1/2017

"Holiday Inn, Kings Cross. "

The Hotel was lovely, kind staff, very helpful. the rooms were nice and clean, large shower, we stayed in the executive rooms and had 2 rooms next to each other which was great for us. the breakfast was great. enjoyed every minute of our stay. Definitely use this hotel again.

Guest rating:

15/1/2017

"Nice hotel central location"

Nice room and reception area. Not so close to tube stops but great if you dont mind a walk or taking a ttaxi

Guest rating:

10/1/2017

"-"

Lovely modern rooms however very warm and the air conditioning didn`t work.

Guest rating:

9/1/2017

"Nipping Clean"

I can only imagine we were the first people to stay in the room, if not the cleaners deserve an award as it was immaculate.

Guest rating:

8/1/2017

"-"

Very helpful staff, beautiful room, bed so comfortable, delicious food will definately be staying here again when we`re next in London

Guest rating:

8/1/2017

"Really good "

Hotel very nice room very nice everything about hotel 10 would recommend friends everyone who wanted to go to London to stay at this hotel really pleased thank you E McGowan

Guest rating:

8/1/2017

"-"

Very impressed. Would use again

Guest rating:

8/1/2017

"Holiday inn kings cross "

Gorgeous hotel extremely clean would stay again

Guest rating:

8/1/2017

"-"

The staff are very friendly, the rooms are clean and beds are comfortable, had a meal in the restaurant which was well cook and waiter were very friendly. Would definitely recommend to family and friends.

Guest rating:

29/12/2016

"Clean, good service, comfortable and modern. Highly recommend."

Good room rate, especially this close to Christmas. A shame the pool facilities were at an extra charge but staff were helpful and friendly & leisure facilities were good. We really enjoyed our stay & highly recommend the family room.

Guest rating:

29/12/2016

"Rooms large and good decor, large bathroom with rain shower loved it. Beds really comfy. Staff frien"

Guest rating:

22/12/2016

"Great place to stsy"

Enjoyed our stay, friendly welcome, good facilities, great bed and good location.

Guest rating:

22/12/2016

"Pool"

it was NOT made clear the pool was an additional cost. That money should be refunded.

Guest rating:

21/12/2016

"Super room."

Lovely, large room. Well furnished. Spotlessly clean. Polite, friendly and courteous staff. Unfortunately, unable to comment on food as we didn`t eat at the hotel.

Guest rating:

21/12/2016

"Reasonable price. Good location. Well appointed"

Good central location. Care has been taken in room furnishing, including sofa and desk. Clean, sound proofed, air conditioned. Breakfast provision rather stretched by the number of guests and expensive. Cheaper to eat out. Good 10m swimming pool, jaccusi and other sports facilities. No children before 8.30am or after 6.30pm. Sensible!

Guest rating:

21/12/2016

"-"

Clean and convenient easy

Guest rating:

18/12/2016

"Brilliant location "

Clean, great facilities and a good location

Guest rating:

17/12/2016

"-"

Very clean and staff helpful. Nice central location.

Guest rating:

17/12/2016

"Great hotel alround would stay again "

Guest rating:

17/12/2016

"-"

I can thoroughly recommend this hotel. Signing in was easy, taxis easy to get as they are outside the front door. The evening meal and breakfast were excellent. We enjoyed being able to sit in the bar after returning from the show we went to. We had two huge double beds in our room which were very comfortable and the whole room had everything we needed. The staff were friendly and helpful. I would definitely stay at this hotel again and would recommend it to anyone.

Guest rating:

14/12/2016

"Experience good "

Would recommend to anyone great value for money, rooms very clean hotel staff very helpful and it`s in a great location, about a 10 to 15 minute walk to kings cross station and underground`s so has easy transport to central London, I will defiantly be using hotel holiday inn again next time I visit Londo

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.