To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
"friendly staff comfortable bedroom close to all amenities. I love Dublin"
Maybe people like yourselves could persuade the authorities to do something about the toilets at Busaras. They are a horrendous experience for a visitor.
"Low price and superb quality"
The friendliness and helpfulness of the staff was delightful. At such a low price, we didn`t have too high expectations but were pleasantly surprised. No complaints whatsoever.
"Pity about the wake-up call"
Hotel was lovely, with minimal noise from the nearby road or bus station. Staff were generally pleasant. My only bugbear was the visit from housekeeping at 7am. This error was resolved in a mediocre fashion. When my partner queried it with reception, at our first opportunity, he was initially treated in a belligerent, almost defensive manner by the receptionist. He was quickly `removed` by his colleague, who apologised profusely and offered to investigate. He amswered our query the next morning and once again apologised on behalf of the hotel. All in all, a pleasant hotel with mostly pleasant staff.
"hotel lovely "
hotel was lovely and very central to most things, staff were friendly,little noisy on a night could hear some music from somewhere but i still slept fine it was clean and was cleaned every day would reccomend this hotel and would go back every time.
"SUPERB VALUE FOR MONEY !!"
I`ve stayed in this hotel for my last 2 trips to Dublin and will do so again. The rooms are spacious, beds comfy, and staff helpful. Fair enough it`s not the Waldorf Astoria, but for the money you pay - you can`t really pick faults. Didn`t have breakfasts this time (dieting!) but highly recommend that from my 1st visit too! The Luas tram stops just along from the hotel & the bus station is across the road too (airport bus stops there). Only 5 mins walk to O`Connell Street. We had a back room the 1st visit and had some noise from the hostel at the back - but requested a front room this time and we got one no problem. Tea/Coffee, toiletries & hairdryer in room. TV also. Extra pillows in room, thick blackout curtains and constant hot water for bath/shower also a plus!!
"great location.great staff."
location of hotel is excellent..hotel itself was clean and modern.hotel rooms were well fitted out and spacious..the only down side is the noise from the bus depot across the street.the rooms at the front need their windows double glazed..on the upside the breackfast in the morning is lovely and the dining room is charming with its funny ceiling..the waiting staff couldnt do enough for you,so i would gladly use this hotel again
Only complaint was the location of our bedroom on the first night, ie. above a nightclub. When I complained it was dealt with promptly.
"Should have a higher grade."
The room was warm and very clean, breakfast was full and plenty, the staff and managment were very friendly and helpfull. Would stay there again.
"Very Nice hotel"
This hotel is ideally situated for Dublin The hotel in very nice the decor is really good and the rooms are goood value for money. all the things you want really clean good beds amazing power showers I would say we where here for four nights doing the Marathon and the tv could have done with free view but you can`t have everything resturaunt was also nice and good value If we do go back to Dublin i would deffinetly stay in this hotel great value for money. nice touch with the free massage for Runners.
very noisy, could hear everyone moving around. The milk we tried to use for our tea was open and green. Bathroom tiles needed replacing or a series clean. Toilet made really loud noise when it was flushed - couldn`t have used it in the night without waking everyone up.
Lovely hotel and well situated. Only took 10 minutes to walk into centre. Helpful staff. Would defintely stay again.
All in all very good value for money. Hotel ideally placed for city centre,bus station. Only adverse comment would be evening meal menue very Itallian which I do not warm to.I would still stay here again.
enjoyed our stay clean rooms and very quiet and only a 10 min walk in to town so a very good spot to stay.
"value for money"
stayed 2 nights, the location means that it can be noisey at night. staff were very friendly and extremely helpfull. rooms clean and comfy, if a little tired.
"Better than Expected!"
Isaacs Hotel is definitely a 10 out of 10. The room was lovely, with a huge bathroom complete with shower and bath. Service was excellent, it was clean and the hotel restaurant had great food. The only minor setback was that the room cleaners were a little bit noisy whilst cleaning rooms in the morning, but aside from that I would definitely recommend this hotel and would definitely stay there again! Talk about getting a bang for your buck!
"An excellent convenient hotel"
The Isaacs hotel situated near the bus station and tram stop is so convenient to get to and from the airport and to many other places in Dublin. It is within walking distance of all the major shopping and places of interest. The quality of rooms, service and food served in the restaurant is also very good. We have stayed here before and we would definitely stay again
"well located "
good value for money
Very nice clean hotel. Would definately stay again.
We were only staying in Dublin one night and found the Hotel to be very central. Our room was very clean and adequate for our stay. Staff were very friendly and breakfast was wonderful.
"Plumbing & Late Breakfast"
Room and Hotel clean. Most staff very hepful, location ideal for Connolly Station. The plumbing needs major overhaul; attempting a shower was torture with the cold water so intermittent . Late arrival of hot breakfast items on numerous occasions
"Comfortable experience.. Staff - front desk professional & in restaurant (breakfast) = excellent!."
Overall good. My room would be excellent in winter.. due to hot water cupboard - sauna`ish... Too hot for this time of year... BIGGEST GRIPE.... Having to pay for Wi Fi. Cost me a fortune! ... when "everywhere else" I`ve stayed, it`s been free & unlimited access.
"excellent hotel will stay again many thanks"
We had a very pleasant stay, all the staff was helpful,great food,rooms clean ,thank you
Staff was really friendly and really helpful. Really clean and very close to city centre. I would definately stay in the this hotel again. We didnt eat in the hotel so i cant comment on there food! I really enjoyed my stay.
"VALUE FOR MONEY IN AN EXCELLENT LOCATION"
Definitley recommend this hotel for easy access to O Connell Street and Temple Bar and also the Airlink Bus stop across the road which costs only 6 Euros to get to the airport. Reasonably priced and rooms cleaned every day. Staff very helpful and friendly.
Enjoyed our stay at the Isaacs Hotel bedrooms clean. breakfast excellent , also italian themed resturant was excellent too. This is the second time we have stayed at the isaacs . The noise from the bus station opposite was a bit too noisy at times but overall a pleasant stay with friendly staff
very friendly 2nd vist who always stay here thank you
"Second visit tothis hotel and certainly not the last"
Great place to stay and central too. Staff very pleasant and welcoming. This is the second time we`ve stayed here and I would certainly book again the next time we are going to Dublin.
"very good hotel ,will stay there again next time we are in Dublin and very good breakfast"
"Convenient City Centre Hotel"
Attentive Staff and good buffet breakfast
"Trains a bit noisey near room 202."
Staff totally excellent! Desk staff teriffic. (for help and advice and roon extension)
"Very well presented hotel and helpful staff."
The rooms were a perfect size, beds were very comfortable, food in the morning and the evening meal we had was gorgeous. The staff during the day and the night porter were all very helpful, even to 2 rather drunk girls!! Perfect location, 2 minutes from the train station, direct across from the bus station and 5 min walk into the centre of town and all that you need. Def worth the stay!
"hotel was nice & central but just far enough away from all the noises of the pubs/clubs"
hotel was very nice staff very friendly and always polite. had a meal in the restaurant which was excellent. the bar there is also nice. my daughter is going to dublin in march and i will be booking her into the same hotel.
"Very pleasant and helpful staff.Very good central location.Modern and clean."
"Well positioned for a short walk to the city."
Pleasant greeting at the reception on arrival. Stayed 1 night only so could not comment on restuarant etc. Room 222 was our room quite nice for our needs, Shower was a bit loose but functional, I hate shower curtains, they allow the water to drip onto the floor. Could not switch off heating in the bathroom, that made the room uncomfortable. Nightclub noise thump thump in the distance, but bearable. Chambermaids Gauranteed to get you up, the store was next to our room. It may seem a little picky to some, but it is feedback. enjoy your stay.
"we would like to highly recomend your hotel to family and friends. "
thanks for the late check out.and free airport transfer was great
Fantastic Room, Very clean with plenty of space. Disappointed with choice of TV Channels, would have like a bit more of choice... I missed Celebrity Big Brother for 2 nights! Ideal location as I was on business. Good choice of food menu, with an Italian theme... a bit pricey maybe. Breakfast was great... plenty of choice from fruits, cereals to the full irish breakfast! Highly recommended.... I will be using again!
I am very pleased with the resaraunt at the hotel, as well as the polite service we received while we were in Dublin. Great rooms, no complaints!
"Very good - extremely helpful staff and excellent value. "
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.