Radisson Blu Edwardian Grafton reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 282 reviews

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Guest rating:

4/12/2016

"perfect"

So clean and modern. Very helpful staff on the desk and breakfast was lovely. Would definatly stay again.

Guest rating:

1/12/2016

"Comfortable and helpful staff."

Very close to Warren St station, great location, for a walkable distance for the Dominion theatre and Oxford St.

Guest rating:

20/11/2016

"Really pleasantly surprised"

I didn`t have huge expectations but this hotel was really lovely. The room was small but had everything we needed. Great location and breakfast was second to none!

Guest rating:

19/11/2016

"-"

Very small and cramped room

Guest rating:

15/11/2016

"Unfortunately did not manage our trip due to illness"

Guest rating:

31/10/2016

"FANTASTIC SERVICE THAT`S WHY WE KEEP GOING BACK IDEAL FOR THE THEATRE JUST A SHORT WALK"

Guest rating:

30/10/2016

"Great location. "

5 mins from Euston. Clean comfortable room. Friendly helpful staff. No complaints at all. Would deffo return.

Guest rating:

30/10/2016

"Brilliant customer service "

Rooms were nice but personally the bed was too firm and the pillows were too big and uncomfortable didn`t have a great nights sleep however the customer service was amazing and we got a free drink at the bar whilst our room was being cleaned. Good central location too close to a lot of London attractions.

Guest rating:

24/10/2016

"-"

Really fab location so we could walk around London and savour street life and feel the ambience of all that makes London London.THe hotel friendly helpful staff,clean modern rooms,pillows I wanted to take home it was relaxing and yet full of life .Loved the sweets in reception.Ate at the restaurant and recommend it wholly.Coxktails delicious also abit different

Guest rating:

23/10/2016

"Exquisite "

We have recently stayed at Hilton hotels both in London and New York, radisson grafton is in a league of their own. Excellent service, exquisite room with all the home comforts, tea and coffee, huge soft fluffy towels and complimentary water.

Guest rating:

18/10/2016

"Good hotel in a convenient location"

Reception and restaurant staff were excellent. Hotel very comfortable.

Guest rating:

17/10/2016

"Hotel and staff made our long weekend such pleasure 5 star"

Guest rating:

2/10/2016

"-"

The hotel was extremely well located & the staff friendly & courteous. It was clean & in good condition & our room was lovely. The breakfast was excellent

Guest rating:

1/10/2016

"Beautiful hotel lovely, friendly staff"

We were upgraded which was a lovely surprise best breakfast we have ever had bit pricey but worth it. Would definitely return to this hotel

Guest rating:

25/9/2016

"-"

Great position near to tube and Regent`s Park a little noisy as near university hospital a/e so ambulances with sirens on .otherwise no complaints.meal average at restaurant

Guest rating:

31/8/2016

"Poor breakfast service"

Slow response, little reaction & some old tarnished seating.

Guest rating:

28/8/2016

"-"

Hotel was perfect can`t say a bad word about it. Loved every minute of my stay

Guest rating:

27/8/2016

"Exceptional customer service"

Guest rating:

26/8/2016

"Super service"

Guest rating:

22/8/2016

"Clean and tidy. Good location and fantastic friendly staff"

Guest rating:

16/8/2016

"Radisson Blu Edwardian Grafton Hotel"

Excellent hotel, me and my husband were celebrating out second wedding anniversary and my husbands 30th birthday! When we arrived we were upgraded, and waiting for us were two delicious slices of cheesecake and a lovely card. Great location walking distance from Euston station, lovely staff, clean and modern hotel. Would definitely return and recommend this hotel!

Guest rating:

14/8/2016

"Lovely hotel and excellent staff and service "

Guest rating:

14/8/2016

"Birthday treat"

Fantastic hotel in a great location central to all places we wanted to visit also 2 mins walk to Warren Street tube station, a very luxurious room in a upscale hotel with a great buffet breakfast which was quite pricey. Looking forward to staying again.

Guest rating:

12/8/2016

"Room small"

We were generally happy with the hotel, reception (very good), and services; the main concern was the small room size and very small en suite bathroom.

Guest rating:

12/8/2016

"Outstanding "

Amazing friendly service from the moment you enter the doors until the moment you leave them , customer service 5* alongside outstanding overall stay with clean tidy luxury rooms and freshly cooked food. 100% recommendation to all

Guest rating:

9/8/2016

"Perfect Hotel"

Great location, staff wonderful, room wonderful, enjoyed a lovely lunch - we will be back again very soon.

Guest rating:

8/8/2016

"Brill, close enough to everything "

Lovely hotel with polite staff. Close enough to everywhere we wanted to be. Cafes and restraunts just a few doors down and the tube station literally next door although we didn`t really need it. Oxford street in walking distance and more. Room was great very clean and tidy! Would stay here again

Guest rating:

8/8/2016

"Great Hotel, friendly Staff"

We would stay again, this hotel is close to everywhere you would want to visit, very clean and tidy, lovely personal message put in the room hand written by the staff.

Guest rating:

3/8/2016

"Great Location and great staff!"

Guest rating:

2/8/2016

"Grafton Radisson Blu"

Excellent staff, breakfast good. Room comfortable The only problem I had was several times in the night and early morning I was awoken by what sounded like people putting up or taking down ironing boards. I assumed I was in a room next to the Ironing room. I had taken sleeping pills but was still woken several times by these noises.

Guest rating:

1/8/2016

"Would not recommend for the money, was expecting a lot more and better service for the money !!"

Arrived at hotel 10am knowing that we could not check in until 3pm, but wanted to leave bags, so we could spend the day looking around London, was told that it was not a problem and asked when we would be back as we would be given priority and the room would be really for us, I informed them 3pm and off we went, on return at 3:30pm , I was told the room was not ready and could I wait in the bar, it was ready at 4pm and the luggage would be in the room, got to room, no luggage this arrived at 4:30pm , rushed out as had a theatre booked and on return, found that someone else had been in our room while we was out, as the wet bathroom towels had been changed , I didn`t like the idea of someone in room while out without asking!!!! Other gusts who tried to check in were being told that the hotel had been overbooked and they needed to stay somewhere else, even though they had booked,

Guest rating:

31/7/2016

"-"

Great location and lovely hotel

Guest rating:

30/7/2016

"fantastic hotel"

We thoroughly enjoyed this hotel.. Great service and excellent accommodation will stay again

Guest rating:

19/7/2016

"Hotel was very nice but room was far too small could not even walk round the bed very cramped "

Guest rating:

17/7/2016

"-"

Rather long walk to the theatre but nice hotel

Guest rating:

12/7/2016

"-"

Was blown away fantastic hotel and lovely staff plus got upgraded for free we will be back .

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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