To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
2/4/2018
"-"
The name is a little misleading - not everyone who stays is on holiday. Disappointed with the views. Maybe you could consider a more rural location.
1/4/2018
"Super hotel."
Perfect location. Comfortable & spotlessly clean. Tasty breakfast. Friendly, helpful staff. Would stay here again.
13/3/2018
"-"
Lovely place to stay , everyone one was so helpful. Nothing was too much trouble and we would certainly stay there again.
12/3/2018
"Excellent service"
Could not fault the service. Helpful and polite. We had a problem with the phone in our room and wanted room service so the manager arranged for the staff to come to our room to take our order. The phone was sorted straight away next day. Cleanliness and all service were great. Breakfast was amazing. Will stay there again.
25/2/2018
"Functional "
Clean and functional fine for an overnight stay
24/2/2018
"Good room, helpful staff would stay here again "
24/2/2018
"-"
Breakfast is everything you could ask for and something for everyone. Ate in he restaurant in the evening food excellent.
18/2/2018
"Ideal position"
Rooms comfortable, very quiet area, local pubs and shops ideal, just far enough away from the hustle and bustle...
15/2/2018
"-"
Faultless
26/1/2018
"Great location fantastic staff awesome time "
Everyone so helpful and kind service with a smile Especially Kanticha and the gentleman At the desk frontage
14/1/2018
"Not a good experience "
The reason for our visit was for my wife`s 60 th birthday surprise !! On arrival the receptionist pointed us to the lift without informing us of need to use room card for lift to work and upon entrance to the room was highly disappointed !! The room was small basic and just about had the items stated !! The rooms are dated need improvement and when approaching the reception we were told this is normal for centre of London and offered to upgrade if we paid extra !! Having been to London on many occasions and stayed in much better accommodation with first class facilities I felt we were being fobbed off ?? Will not be returning to this hotel on future visits and totally disappointed with hotel and attitude !! Recommend to avoid strongly to other prospective customers !! Only saving grace was breakfast was ok !!
7/1/2018
"Very poor"
16/12/2017
"Reception manager, Gary, Brilliant in support, personality and kindness."
Loved the hotel, would recommend. Breakfast to die for. Scrambled eggs, best every. I was supporting a lady (Mencap) and Gary supported me, resulting in the stay and outings running smoothly.Thank you
3/12/2017
"Needs attention to detail"
Staff excellent, food well served and good value. Breakfast excellent. TV not working, have to be a computer scientist to work out the gobble-computer script. Wi-Fi not working in room 626 - very poor signal strength, connected to wireless but network errors, tried on 3 devices all same issues. Did report in the morning at check-out.
26/11/2017
"Great hotel"
Fabulous hotel, very very friendly, helpful staff, lovely clean room and in a fantastic position in London 2 minute walk from Russel Square tube station, would highly recommend
25/11/2017
"Very impressed "
Very good hotel clean tidy
5/11/2017
"Holiday Inn Bloomsbury London."
Good Room, good staff nice girl Sara on the check in desk very helpful. Good Breakfasts and evening meal. Pity about Callaghans Bar that was dark dingy and smelly. The only people in there were a group of scruffy fowl mouthed possibly local people. We had one drink and went elsewhere. We would not want to eat in Callaghans Bar.
22/10/2017
"Awesome "
A superb stay
17/10/2017
"Lovely hotel, central to everything"
15/10/2017
"Comfortable and a great location."
This hotel is a typical HI although furniture is looking a bit tired. The staff are polite and friendly. It hasa small shopping area which is great for a quick food stop. There`s 2 pubs one next door and one across the road and transport links are brill. Great stay this weekend. Thanks all at HI Bloomsbury.
6/10/2017
"-"
Staff excellent & helpfull
25/9/2017
"Best London Hotel Bloomsbury"
This was our first experience of staying in a Holiday Inn Hotel for we would highly recommend staying there as the hotel is superb with the most helpful & wonderful staff who could not do enough for us during our stay.
24/9/2017
"Great location "
Great location to central London but also local area with shops and bars and restaurants
11/9/2017
"-"
Everything we needed room clean and bed really comfy staff were all lovely. Have recommended to a friend for a visit to London in October
18/6/2017
"Room very basic, no USB plugs or mini bar options, but AC in room was very good "
15/5/2017
"Great choice"
Room clean & tidy, staff polite, breakfast was great, would recommend
15/5/2017
"very pleasing"
all staff friendly, hotel clean and smart, food good, very nice lady in restaurant who made my sons birthday special and I think she was called Marvelous.
7/5/2017
" Excellent hotel"
Great hotel close to everything just a tube ride away would definitely use again
23/4/2017
"Hotel and service very good. "
Hotel and service good, room clean but quite small not a problem for one night though. Would probably stay there again, good to have parking. but
9/4/2017
"Great base for sightseeing "
Friendly and professional staff and clean comfortable room. Upgraded from a standard to executive room for just £25. So close to the British museum and the tube. Will stay here again.
3/4/2017
"-"
Hotel staff and room very pleasant
2/4/2017
"Clean, friendly and location great"
The hotel is extremely clean and the staff exceptionally helpful. The facilities around the hotel were excellent too. Just round the corner from Russell Square tube was convenient to escape the hustle and bustle of Oxford Street. Tubes run every 4 mins and The Brunswick Centre across the road allows you access to restaurants, a few shops and a Waitrose. The pub across the road also allows a different option for a late drink or two. All in all a fab weekend for e and my friend.
12/3/2017
"Comfortable stay, excellent location "
The hotel is right next to Russel Square tube station so perfectly located for the West End. Comfortable, clean rooms, friendly staff and a really good breakfast buffet. All in all, a good choice.
21/2/2017
"Great location and serviceh"
15/1/2017
"-"
Extremely impressed. Hotel staff all very friendly and helpful. Very clean. Breakfast was a huge choice and lots of it. Only a 20 minute walk from lyceum theatre.
22/12/2016
"-"
Great location, very friendly staff, excellent concierge service from Gary. Rooms could be a bit more comfortable but we were three squeezed in to one room. Would definitely go back
5/12/2016
"Brilliant "
Lovely room. I contacted the hotel direct because it was my husbands 50th and they put a lovey wine and a platter of fruit in room. Lovely friendly staff. Thanks.x
23/11/2016
"Lovely hotel clean comfy beds great breakfast staff lovely and helpful "
4/11/2016
"Room size"
I booked a double room for my daughters birthday, on arrival she was given a twin room , I phoned the hotel and explained that I had booked a double room and wished for a room move after abit of a debate as to whether a double had been booked the receptionist sorted the room, when my daughter returned she was told no double rooms available another phone call made and no communication between the staff as phone all made only half a hour before. Finally sorted she was moved to what I can only describe as a shoebox and I had asked for something complimentary for the inconvience and she never received anything . Would I use this hotel no
30/10/2016
"-"
Arrived early and was pleasantly surprised to find I could check in - although the room assigned to me was not ready the reception staff were very quick to find me a different room and offer me a complimentary drink. The staff were polite and friendly. The hotel was ideally placed with ease of access to the tube and within walking distance to main sight seeing areas
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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