Z Hotel City reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

91%  based on 174 reviews

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Guest rating:

21/11/2016

"Clean and modern and walking distance from theatres and Covent Garden."

Rooms very clean and modern. Beds comfortable. Very limited space in rooms and cafe limited menu though good options available within a few minutes walk away. Overall good experience.

Guest rating:

19/11/2016

"first class"

Best show & stay hotel ever been to lovely room complimentary cheese & wine amazing very helpful courteous staff excellent breakfast highly recommended

Guest rating:

12/11/2016

"Time capsule"

We found the Z hotel to be a 21st Century time capsule within the antique world of the Temple, walking through barristers` chambers and past the Knights Templars` church to find the clean, chic of the hotel. The staff were welcoming, friendly and well-informed. All part of a superb package!

Guest rating:

7/11/2016

"Small Rooms but all you need"

The rooms are very small but we didn`t go to London to spend all our time in our room, the hotel was clean, the staff were friendly and the bed was comfy what else do you need?

Guest rating:

30/10/2016

"Extremely cramped room unsuitable for 4 people"

The hotel looked very nice from the reception. However when we got into the room we were extremely disappointed with the lack of any space whatsoever. There were 4 girls trying to get ready for the theatre and you literally could not even put your arms out to the sides. I would not recommend it for 4 people at all.

Guest rating:

25/10/2016

"Small"

Really friendly and welcoming staff. Very clean, could not fault it. The only slight issue is that the rooms are so, so small. A little difficult for two people to get ready at the same time to go out in the evening.

Guest rating:

26/9/2016

"-"

A very small compact hotel room but did what was needed, very clean and well presented.

Guest rating:

25/9/2016

"-"

Superbly clean and top quality. The best place to stay in London and very fair price.

Guest rating:

20/9/2016

"Great location, small rooms, but clean and modern. Great for 2-3 days. "

Unfortunately no wardrobes due to limited space, but enough room to hang a few days worth of clothing for my Wife and I. Large TV with full Sky package an unexpected bonus.

Guest rating:

15/9/2016

"very unhelpfull staff after my kindle had been left in the room, accomadation so small for 4 people,"

left my kindle in the room realised after checking out, reception staff abrupt and said nothing found and refused to check the room saying other guests were now in the room. very upset as I know exactly where I had left my kindle, what more can I say, I feel someone is being very dishonest, the room was tiny, stairs up to the upper bed was quite steep, not suitable at all for 4 adults not even for one night, made our stay in London miserable

Guest rating:

13/9/2016

"-"

Very small room for the price although apparently we were upgraded to a queen inside room! no room to swing a cat as they say.. Noisy Toilet cistern kept me awake all night.. Very friendly and helpful staff tho and it was very clean..

Guest rating:

10/9/2016

"Excellent value for money. Hotel room very small but this was expected. Clean, great location."

Guest rating:

29/8/2016

"-"

Excellent hotel would definetly recommend , very clean and modern.lovely staff.

Guest rating:

25/8/2016

"-"

Nice polite staff room was equipped well for a small space. Would possibly use this chain of hotels in the future

Guest rating:

20/8/2016

"Very good"

Guest rating:

17/8/2016

"Fantastic hotel and employees."

We always have a great experience with the Z Hotel Chain. It`s the simple touches like the quality of toiletries to the complimentary water. Love the cheese and wine experience, made extra special by the very attentive and professional employees in hand. Will be back soon I hope. Stay great folks :)

Guest rating:

17/8/2016

"Very clean, staff very friendly. However, air con very noisey causing disturbed sleep. "

Bed very comfortable. Be nice to have a window!

Guest rating:

15/8/2016

"Very compact"

A room with a bed lined with 3 walls, no window more suitable for one people not two

Guest rating:

9/8/2016

"Fantastic stay in the heart of London"

Booked this hotel pretty blindly but ended up being an amazing little hotel. Right in the middle of Fleet Street it`s a 10 minute walk to Trafalgar Square, Covent Garden and Westminster. The room was compact but beautifully finished and we had a view of both the London Eye and the Shard. The staff were AMAZING! Couldn`t be more friendly or attentive. Don`t usually write reviews but I enjoyed this stay so much I had to! Would highly recommend!

Guest rating:

6/8/2016

"Concept and staff very good - nice contempory clean feel to the whole place"

downside was the size of the room - inside queen room was just too small overall for two people to be comfortable. room was extremely hot and stuffy and the air conditioning seemed to lack the power to go beyond a set limit. Bed was fine - just not enough room space to make it a comfortable stay no room for cases and luggage - shame as there were lots of good points about the whole concept and style of the hotel- i would propose inside queen rooms are kept for single occupancy

Guest rating:

24/7/2016

"-"

The hotel was very clean and modern but the room was very small and there wasn`t enough space to put all our bits and pieces. Thought the TV was too big for the room, as it generated a lot of heat and made room stuffy despite the air conditioning. On the whole was ok for the one night.

Guest rating:

19/7/2016

"Very comfortable, staff excellent would certainly stay again"

Guest rating:

11/7/2016

"Lovely!"

Nice and clean, very very close to location!

Guest rating:

1/7/2016

"Staff "

All members of staff were exceptionally nice and helpful. We were greeted with much warmth and this was very much appreciated after a long day. Staff in zest were also extremely nice and offered advice of the different breakfast foods. Would definitely stay again

Guest rating:

30/6/2016

"Brilliant "

Brilliant

Guest rating:

25/6/2016

"Beautiful modern rooms. Welcoming staff"

Guest rating:

13/6/2016

"Clean friendly staff good value for money"

We stayed for one night (Friday). The room was compact, although we expected it to be small, it would have benefited from having a window. The air conditioning was essential as it was hot weather. The room fittings were modern, it was very clean, and the staff were very friendly. We enjoyed the complementary cheese and wine together with ice cream, which was an unexpected surprise but very much appreciated, which we didn`t expect from an hotel in London. We would visit again but for no longer than two nights because of the small room size and no window in our room. However we would happy to recommend it our family and friends for a short city break.

Guest rating:

13/6/2016

"FREE WINE and CHEEEEESE"

Cosy small but brilliant

Guest rating:

4/6/2016

"Excellent value for a central city stay."

This is a little gem right in the hub of London`s theatre land and within touching distance to Covent Garden and Chinatown. Compact rooms but spotlessly clean and comfy bed and bedding to die for. Would definitely stay again

Guest rating:

31/5/2016

"Fresh clean modern room"

Reasonable price and good location. Room quite small but adequate

Guest rating:

31/5/2016

"The front desk was great and the food was a hell of a way to start the morning. "

The front desk staff was just great, especially the girl that works the weekend night shift. The Indian eggs are officially my new favorite breakfast egg. The only thing I did not like about the trip was the size of the room, however, the front desk helped fix this problem.

Guest rating:

23/5/2016

"Fantastic location, comfortable room. "

Great location for exploring the Inns of Court plus easy walking distance to Trafalgar Square and South Bank. Room compact but very comfortable.

Guest rating:

7/5/2016

"-"

Very clean and modern in an ideal location, no a bad word to say about it. Would definitely recommend it...

Guest rating:

7/5/2016

"Nice modern, quiet room, very clean. Loved the free cheese and wine. Would definitely stay again."

Guest rating:

4/5/2016

"Very clean a little compact"

Everything you needed and friendly staff

Guest rating:

29/4/2016

"Does exactly what it says on the tin. Perfect for an overnight "

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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