Grand Canal Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

91%  based on 189 reviews

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Guest rating:

11/12/2009

"Nice"

I stayed with my wife early Dec and we were both happy with the hotel. 20min walk to Grafton Street with Bars and eateries on the way. staff were friendly and helpful and the Hotel bar (gasworks) was reasonably priced (for Dublin).

Guest rating:

6/12/2009

"Where were the bar staff at 3.35pm?"

We booked the hotel as our stay over to attend Top Gear Live on Saturday .Hotel was good ,but the service was poor at the Bar/Restaurant.We expected to have a meal and a drink before the show but there was no one tending the bar despite our waiting over 5 minutes.So we took our custom else where.Other than this everything else was good.

Guest rating:

29/10/2009

"-"

The only complaint i had was the traffic noise at night.

Guest rating:

16/9/2009

"THANKYOU "

We stayed for 1 night and found the rooms and hotel facilites very comfortable. All the staff were very friendly, We had a lovely stay. Thank you

Guest rating:

14/9/2009

"Excellent stay well worth the price!!"

Excellent stay lovely well kept rooms polite and helpfull staff food was a good standard. Would certainly stop again a quiet part just outside Dublin but not to far from the lively part of Dublin. Excellant all round.

Guest rating:

13/9/2009

"-"

we have just returned from a great weekend in Dublin, the hotel had excellant staff and our room was very clean and comfortable, I would highly recomend the Grand Canal Hotel.

Guest rating:

23/8/2009

"location matches hotel standard"

Enjoyed our two night stay at the Grand Canal ,easily accessed from the airport and a good location for the city centre. Desk and waiting staff where very helpfull,will probably stay again.

Guest rating:

18/8/2009

"A very clean and friendly Hotel."

Myself and 5 others stayed at the Grand canal for the weekend. The rooms were very clean and tidy and the staff were very helpful.. The full breakast was also a must. We had a great time and a lovely place to stay.

Guest rating:

13/8/2009

"-"

All the staff were very helpful and friendly. Couldn`t fault the rooms and there was a good choice of food at breakfast. The Gasworks pub next door also provided good meals at reasonable prices. This hotel is situated in a quiet area. Although there`s good public transport we chose to walk into Dublin`s centre taking the scenic route via the canal. The DART station is also close by. I would definitely chose to stay at this hotel again.

Guest rating:

10/8/2009

"Exactly what i wanted. a nice hotel at a reasonable price. it matched exactly what i wanted. thank"

Guest rating:

9/8/2009

"Have recommended the hotel to friends intending to visit Dublin"

Comfortable hotel. Helpful friendly staff. Superb breakfast - we hardly ever needed anything until dinner. Bar food reasonably priced. We would be hard pressed to fault our 5-day stay.

Guest rating:

8/8/2009

"good clean hotel with all the modern things you would expect from a new hotel "

Guest rating:

6/8/2009

"Very satisfied with hotel every time."

Guest rating:

28/6/2009

"Excellent service, friendly staff, breakfast could be better ie poor scrambled egg and bacon tough."

Guest rating:

22/6/2009

"Lovely hotel but some very poor service from staff on the evening of our stay. "

Guest rating:

22/6/2009

"Excellent customer service"

Staff were very friendly and helpful! I was hoping the room would have a fridge and air conditioning but considering the very reasonable price, I was pleased with my stay. Plus there was a Salsa night on when we arrived so it was nice and lively with a great atmosphere!

Guest rating:

21/6/2009

"Fnatastic and Friendly"

The hotel was to a very high standard, really enjoyed my stay there and very impressed with all parts. Would highly recommend it to anyone. The little touches in the room made a very big difference.

Guest rating:

17/6/2009

"Very good comfortable hotel."

The hotel was very good, all well decorated and clean. There is a nice bar/restaurant next door with direct access from the hotel which was friendly and served good food. The hotel staff were friendly and there was also the option to pay 15 Euros for a day pass at a local gym. We paid 96 Euros per night which is slightly on the expensive side but Dublin is an expensive city and there was also a Take That concert on which probably inflated the price. Overall would definitely recommend this hotel

Guest rating:

15/6/2009

"Clean, efficient, close to town. Very helpful staff."

Guest rating:

4/5/2009

"-"

Use the DART situated opposite the hotel for the most efficient travel to and from the city and local sites.

Guest rating:

26/4/2009

"All I can say is that my wife and I keep going back to the Grand Canal Hotel again and again."

For our requirements in Dublin, the hotel is in a good location, away from the city centre crowds, but near enough to be in easy reach of good transport links into the centre of Dublin (i.e. DART service) and to/from Dublin Airport (i.e. AIRCOACH service). All the hotel staff that we have encountered (since our first stay in 2006) have been and continue to be very helpful and friendly. From our experience, the facilities and service are far better than comparable hotels in the UK, but there again I am commenting upon a hotel in the Republic of Ireland. Finally, we have booked at the hotel (through your organisation) for further visits to Dublin in July and September of this year. Regards, T E Jermy

Guest rating:

23/4/2009

"PARKING"

I think it was unfair to charge for extra parking when paying to stay at your hotel. We spent quite a lot of money for bed and breakfast and to be charged six euro`s for 2 hours parking was a bit off. I would think twice about re-booking because of this although the hotel was really nice and the room was lovely.

Guest rating:

21/4/2009

"Lovely Hotel"

Really nice hotel, friendly helpfull staff pleasant surroundings within 15 minute walk from Grafton Street. Would certainly use this hotel again.

Guest rating:

20/4/2009

"lovely hotel"

lovely hotel, food excellent,room nice but no bath, good half hour walk from the main centre, but would stay there again

Guest rating:

20/4/2009

"clean hotel , all staff gave good prompt service"

as above ,i would like to say the service was good and prompt.would use the hotel again.to get into Dublin was no problem , there is the train service just 50 mtrs away, takes 5mins and your into town.

Guest rating:

16/4/2009

"LOVELY"

It was my first visit to Dublin and this hotel was in a perfect location. It was only a 5 minute bus ride to the city centre. The staff were just lovely and always happy to help and our room was gorgeous. We really enjoyed breakfast, but the rest of the menu needs a little more varierty. We would definately stay there again

Guest rating:

14/4/2009

"Good value, clean and comfortable with excellent breakfast. "

I would recommend this hotel as a clean and comfortable base outside the city centre. The only drawback back is the distance from the centre, which is 25 mins walk, rather than the 15 mins advertised on the intranet.

Guest rating:

14/4/2009

"the perfect place for the perfect stay"

thanks to all the helpful staff especially all on front desk who could not do enough for you.

Guest rating:

12/4/2009

"-"

ok decor perhaps a bit spartan....

Guest rating:

6/4/2009

"The best three star hotel we`ve stayed in. "

My husband and I have travelled the Americas, Australia, Asia and Europe and we consider this hotel with 3 stars to be outstanding for customer service, cleanliness, locality wasn`t bad either in walking distance to centre but bus and rail was nearby. Breakfast was excellent too.

Guest rating:

31/3/2009

"Good, clean, friendy hotel. About 15 minute walk to Grafton Street. Recommended."

Guest rating:

31/3/2009

"exellent"

fantastic hotel really clean staff very helpfull best hotel ive stopped in

Guest rating:

30/3/2009

"-"

Services were good, room clean and tidy but I did find that the towels (not the hand towels) were not suitable for use after I had a bath/shower. They were quite small!!

Guest rating:

30/3/2009

"Excellent Value For Money"

Great friendly staff, good breakfast, nice clean rooms. Only complaint no hot water early in the morning and duvets could be alittle longer. I am only 5ft 5" and my feet got cold!!

Guest rating:

30/3/2009

"The hotel was exceptional all staff were very friendly and helpful"

This hotel was lovely it was close enough to the city centre to walk without being right in the middle of everything. All staff were very friendly and helpful. On a negative noteI the pillows were quite hard, and the shower was difficult to work, and a waste of water as the water still came out of the tap and the shower head. However overall our stay was very nice and I would recomend this hotel to anyone travelling to Dublin.

Guest rating:

29/3/2009

"Good location and friendly staff"

We stayed recently in the Grand Canal Hotel and found it to be just within walking distance of the city centre. The staff were friendly and approchable. The bar was well run and although the food was not of the highest quality it was affordable.

Guest rating:

23/3/2009

"A Great Place to Stay"

This was an ideal venue for our visit, very close to the airport bus stop, not too far from the town centre and the staff on reception were all very knowledgeable and helpful. I would certainly recommend this hotel to anyone planning a visit to Dublin.

Guest rating:

3/12/2008

"Good but rediculouslty small duvet covers"

Good friendly staff and good bar nextdoor, but single beds are small, and the divet covers are even small. Almost unusable

Guest rating:

19/11/2008

"exellent"

hotel a good twenty mins walk from temple street. when we arrived we had been upgraded free of charge. room exellent. staff very helpfull and breakfast brill... would go back

Guest rating:

15/11/2008

"Pleasant, welcoming, convenient with friendly staff"

I have stayed at this hotel on numerous occasions as it is close by to family members. The staff are always pleasant and helpful, the breakfast and bar food good and the rooms and bathroom facilities always clean and tidy. The town is a 15-20 minute walk away, the Dart (railway station close by) and the buses to town are also close by. The hotel also has a car park if we bring our car.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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