Park Plaza Victoria reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

93%  based on 134 reviews

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Guest rating:

5/1/2015

"Helpful and pleasant staff and faultless accommodation"

Guest rating:

23/12/2014

"Excellent hotel staff welcoming would definitely return"

We were very happy with our stay here the staff were brilliant, nothing was too much trouble and the facilities were brilliant. really enjoyed our stay and would be happy to return and recommend to friends

Guest rating:

25/11/2014

"Good clean hotel, well placed for Victoria Theatres."

Guest rating:

3/11/2014

"Good location"

Good central location but we booked a superior twin room and wouldn`t say it was superior. Toilet seat cracked, blood on curtains and insufficient items in bathroom such as toilet roll, tissues etc.

Guest rating:

1/8/2014

"Lovely hotel, parking a bit confusing"

Parking was a little confusing as not clear if you don`t know the area and don`t know what to expect. Parking was great value for money as was the hotel. Definitely try Tozi for lunch or dinner. Great Venitian tapas style food. Within 5 minutes walk from the Apollo theatre.

Guest rating:

21/6/2014

"Great location & excellent hotel"

The hotel is a stones throw from Victoria underground. Friendly staff, fantastic room & lovely breakfast. Would recommend staying at this hotel - so convenient.

Guest rating:

30/3/2014

"Average, so disappointed."

The check in was blighted by the receptionist having a conversation with a colleague. We were not important to them. The room was very comfortable although the view was disappointing. Woken up at 8.30 so they could clean the room, not happy. Breakfast was a farce with no guidance as to what the process was, they cleared our table whilst we waited for toast! Tea was dishwater and they could not understand what we was telling them. I asked if they served marmite and the waiter went off, came back and said yes, it is over by the bread. Off I go again to find the marmite, could he have not got a couple of pots? Poor customer service all round really. Nice location.

Guest rating:

23/3/2014

"-"

Comfortable and very clean room. Staff friendly and helpful. Altogether very happy with experience. Would stay there again.

Guest rating:

13/3/2014

"Very nice hotel..attentive staff and reasonably priced for the centre of London.."

Guest rating:

3/3/2014

"Faultless from check in to check out"

Guest rating:

22/2/2014

"-"

All good except we had a drink at the hotel bar and booked it to the room, received a call later in our room to say we hadn`t opened a card at reception when checking in. We were in bed at the time so asked if we could sort in the morning but was told we needed to do it straight away!! So redressed and went downstairs! All was very good with hotel direct and will deff use you again. Thanks

Guest rating:

14/2/2014

"Excellent position, facilities and breakfast, and the staff were friendly and helpful."

Guest rating:

26/1/2014

"Lovely hotel, friendly service, great location for theatre"

Guest rating:

21/1/2014

"-"

Hotel was lovely, would definitely stay there again.

Guest rating:

29/12/2013

"Highly recommended"

The Victoria Park Plaza hotel is a wonderful safe and well run hotel and we enjoyed our 2 night stay there.

Guest rating:

9/11/2013

"Superb."

Staff were very helpful and rooms were brilliant. For the price was a bit gutted english breakfast wasn`t included but continental was fab. Definitely would stay again

Guest rating:

12/9/2011

"As before, excellent standard all round, well done"

As expected excellent standards only disappointment was after paying extra to use the executive lounge to relax, one cheeky family had left their ADHD child unattended on there all evening as a crèche, we complained buy nothing was done about it. , do our only evening stay which was for out anniversary was spoiled by this, rules should be strict here, alcohol is served here do no child should be there unattended or in fact at all in a relaxing suite.

Guest rating:

21/7/2011

"Great position and extremely helpful staff. "

After 26 days in Europe and 10 different beds, we treated ourselves for the our last 2 night at the Park Plaza. Our double room was well equipped and the bed big and comfortable. We had some issues with working the Internet through the TV and ended up using our iPhones with the free wifi. Wish we could of stayed longer!

Guest rating:

27/3/2011

"Like heaven"

Guest rating:

8/3/2011

"Excellent ,very comfortable spotless and freindly. Food excellent."

Guest rating:

16/1/2011

"Lovely Hotel, Lovely Staff, all very helpfull, no complaints, loved it."

Wonderful time!! Lovely Hotel, Fantastic show!!

Guest rating:

10/1/2011

"Lovely hotel and one of the best rooms i have stayed in"

Excellent Hotel all round staff were very friendly and helpful. Stayed in an Executive room and it was fantastic massive comfy bed, Nespresso maker and 6 capsules complimentary, 37 inch TV , very clean and the decor was very modern

Guest rating:

10/1/2011

"Perfect Hotel for a Wicked weekend"

Hotel is ideally suited to the theatre, just a minutes walk down the road. Clean, modern, well equipped rooms with friendly staff. Fantastic

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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