St Giles London - A St Giles Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

82%  based on 10059 reviews

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Guest rating:

29/5/2017

"Perfect Location"

We had a small twin room and no view to speak of as it had a small window too, but it was adequate as we did not intend on spending any time there anyway with some much to see and do and we only had an overnight stay. The room was modern, very clean and surprisingly quiet, we had a comfy good night`s sleep. We had arrived much earlier than check in and was given our room straightaway, the staff were very pleasant and helpful. It was a very busy 3 star hotel so the queue for breakfast especially for a morning coffee was inevitable. All in all it was very good for the one night we needed.

Guest rating:

28/5/2017

"Impressive for a 3 star"

The hotel was very impressive, the room very nice it had everything you need, all the staff very friendly and helpful, and was very impressed with the choice at breakfast. Would definitely stay here again.

Guest rating:

25/5/2017

"St Giles"

Great room. Great breakfast. Fantastic location, not more than a 15 minute walk from most theatres, not more than a 25 minute walk from anywhere. Tube station very close for those that don`t like walking.

Guest rating:

25/5/2017

"Handy to Everything"

Good hotel, friendly staff and really close to tube and theatres. Ate in one of their restaurants before going to a show and got 20% off. Room basic but clean. Breakfast again basic cooked and cereal if preferred but enough to set you up for the day!

Guest rating:

21/5/2017

"Ideal location for the Dominion Theatre"

Very large and busy but we had a swift check in and the staff were very friendly and helpful. Very small room but as we weren`t in it for long it didn`t really matter. Breakfast buffet exceptionally busy but the standard of food was good, everything was freshly prepared due to the volume of people. No frills but would stay there again.

Guest rating:

20/5/2017

"Breakfast a let down"

Guest rating:

20/5/2017

"What have you done to the bathroom lighting?"

All good as usual apart from the bathroom lighting! Could hardly see to shave. Didn`t spoil the trip though. See you next time.

Guest rating:

16/5/2017

"Perfect for all London amenities......... "

Guest rating:

16/5/2017

"-"

Very small, hot, noisy room with air conditioning units right outside the window. Great breakfast and location though.

Guest rating:

15/5/2017

"Excellent location "

Perfect location our room was clean with comfy beds and pillows and great breakfast, I will stay there again

Guest rating:

14/5/2017

"Good Location"

Very basic rooms but ok for a night. Staff are very friendly

Guest rating:

14/5/2017

"Comfortable"

Had all we needed close to tube and not far to walk to theatre

Guest rating:

14/5/2017

"Great location!!"

Great location for shopping on Oxford Street and for an easy walk to the theatre. Rooms were small, but clean. 24 hour diner lacked ambiance, but the food was great, especially the chargrilled chicken with cous cous and the smoked salmon linguine. Breakfast was slightly disappointing, watered down orange juice and what tasted like beef sausages. Overall, good value for money

Guest rating:

13/5/2017

"-"

Bedroom a bit small but otherwise excellent. Concierge very helpful & friendly. Would definitely use it again. We used the resturant. Food & service very good.

Guest rating:

12/5/2017

"Very Efficient"

Very organised and efficient did what it said it would, bar drinks very expensive .

Guest rating:

10/5/2017

"-"

A good functional hotel & nice & quiet. A couple of small issues were addressed quickly

Guest rating:

9/5/2017

"Friendly and helpful staff and very tidy and clean rooms "

Lovely hotel breakfast had a lovely choice and tasted great well done

Guest rating:

9/5/2017

"Staff"

Very friendly staff even let me have my room for another 3hours thank you

Guest rating:

8/5/2017

"Clean, fantastic central location, would stay again. Staff very welcoming and helpful. "

Breakfast was good and was available from 7am -11am.

Guest rating:

7/5/2017

"Brilliant location for the theatre and a nice 20-25 min walk from St. Pancras "

Rooms are small but perfectly formed! It was very noisy on the street through the night, we were on the 4th floor, but from previous visits no worse than other hotel stays in London, it`s usually noisy when your in the heart of the city. Just meant we couldn`t open the window so it made it stuffy. Our second time at this hotel, staff friendly and helpful.

Guest rating:

6/5/2017

"-"

was clean comfortable fine for one night, Breakfast was fine, thanks.

Guest rating:

6/5/2017

"-"

We really enjoyed staying at the St Giles hotel. Everything we needed in an excellent location. Rooms were comfortable and bathroom very good.The breakfast was also very good. Would recommend to anyone to stay there.

Guest rating:

5/5/2017

"Busy Hotel"

Friendly staff lovely clean rooms.

Guest rating:

4/5/2017

"-"

Staff friendly room small but clean and handy for theatre plus many attractions in london

Guest rating:

3/5/2017

"-"

Room was very small including bathroom. Bed comfortable tv on top of cupboard Staff very friendly and efficient.

Guest rating:

1/5/2017

"Great service , clean, ideal location "

Thx for a great stay in the st Giles. We loved the location,food was great with plenty of choice. Bed was a bit hard for my liking but I managed to get some sleep. Would recommend to anyone. My first visit to London great experience.

Guest rating:

30/4/2017

"Extremely disappointed"

Good location but rooms are cramped & not very clean. My friend awoke in the night to find a rat running across her bedroom floor. A frightening & upsetting experience although the staff acted swiftly & were very helpful. We only had breakfast once but whilst the food was reasonable it had all the ambience of a school canteen. Definitely not to be recommended.

Guest rating:

30/4/2017

"Small but adequate"

Single room was very compact, but clean and comfortable. Breakfast wasn`t bad...no complaints. It is what it is....

Guest rating:

30/4/2017

"Mouse or rat in room"

I became aware of an unusual noise at about 3.00 am and put the light on as I thought someone was trying to. get into the room. I then heard a small thud and the creature ran across the room and went under the dressing table. It kept coming out as it had no where to go from there. I phoned reception and was moved to a another room. Generally the hotel was not clean and the room was very noisy. It was a dreadful experience.

Guest rating:

25/4/2017

"Lovely hotel"

Love staying here, central for all my needs whilst being a nice, friendly hotel. Lovely staff, easy booking, easy check in, nice and clean and a bonus of excellent buffet breakfast. Plus, for a small fee, we can leave our cases with the concierge after before / after check in, saves taking them around shops with us. Super

Guest rating:

24/4/2017

"OK for a single night stay."

Booking in was fine, with a lady assisting you to an available agent. However the lifts took an eternity to arrive, which resulted in a lot of people using the stairs. Luckily we were only on the 4th floor. At one stage I found myself outside as there were no signs indicating where reception was even though it was stated on the door on the 4th floor. Breakfast was manic-perhaps I should have arrived 30 mins earlier. Don`t know if I`d use it again although one saving grace was it`s location-just off Tottenham Court Road so handy for theatre district.

Guest rating:

20/4/2017

"A wonderful hotel to stay. The room, food , staff and position of the hotel first class. "

A hotel I shall definitely stay at again when visiting London. Excellent value for money.

Guest rating:

19/4/2017

"Friendly staff, nice food, poor bed quality "

Nice hotel. Ideal location staff seem really nice. The bed was hard and not comfortable at all. Room was very small and the shower was rubbish

Guest rating:

19/4/2017

"A comfortable, well located hotel with friendly, helpful staff. "

Guest rating:

18/4/2017

"Hotel"

The hotel was very clean and comfy disappointed the window didn`t open enough and the blind was broken so not enough light staff very helpful and bar and restaurant next door was excellent

Guest rating:

17/4/2017

"Convenient and Comfortable"

Comfortable bed and room. Excellent breakfast, but don`t go down to the dining room at 9 - that was their busiest time and hard to find a table. Ate in the restaurant. Pre theatre 2 course set menu was ok. Thought it strange that you could only have a starter and a main. Dessert was extra. Surely a main and dessert are 2 courses!! Theatre was only 10 minutes walk from the hotel.

Guest rating:

16/4/2017

"-"

Everybody friendly and helpful just shower didnt get hot

Guest rating:

13/4/2017

"excellent location & facilities"

Situated right in the heart of the West End this hotel was ideal for our stay and our planned theatre trips, meaning we could walk to the Theatres. Also ideal for the shops being located just off Oxford Street, Comfortable rooms (though could be a little bigger) but with everything that we needed for our stay. Friendly, welcoming and helpful staff made our sty trouble free. Would stay here again and recommend to friends and family.

Guest rating:

12/4/2017

"Friendly staff, easy access to central London and excellent breakfast"

Guest rating:

10/4/2017

"Very compact"

Hotel clean and very compact but everything you would need just for couple of nights. Staff excellant ! Could do enough for you. :)

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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