Principal Edinburgh George Street reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 292 reviews

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Guest rating:

6/9/2013

"-"

The hotel was lovely but we had dinner in the tempus bar which was slightly disappointing as the first bottle of wine wasn`t chilled well so we had to ask for ice cubes to cool it down and we ordered 1 starter and then 5 main courses to follow but everything came at once so 2 main courses were taken away till we had eaten the starter and the 2 prawn garlic And chilli salads were very basic with not a lot of prawns in content .

Guest rating:

10/8/2013

"Staff prompt & efficient, friendly service was of the highest quality."

Guest rating:

3/8/2013

"Friendly, helpful staff."

Room very comfortable, clean, well decorated, soft comfortable beds, (duvets a little too high tog for this summer)! Would like shower caps included with bathroom toiletries. Only problem we had was the door to the stairs, (next to our room) which banged loudly - the slow closer needs attention. Coffee in the bar was somewhat spoiled by the extremely loud music which meant we could not carry on a conversation with our friends from Australia whom we had not seen for four years.

Guest rating:

13/7/2013

"Great hotel"

Good location, nice rooms and helpful friendly staff. Would definitely stay at the George again

Guest rating:

11/7/2013

"Excellent Location"

We had a very enjoyable stay at The George lovely upgraded room and the strawberries,chocolates and glass of champagne made it extra special. The staff were very friendly and extremely helpful. Would definitely recommend to a friend.

Guest rating:

24/6/2013

"-"

Polite and helpful staff. Spacious room with large comfy bed.

Guest rating:

27/5/2013

"great location, graet room, great service - lovely weekend break"

Guest rating:

28/4/2013

"In the space of 24hrs there were 3 fire alarms, one of them @ 8.30 on a Sunday morning."

The room was quite small and the bed was a tight fit for my wife and I. The food overall was nice however some of the items on the breakfast buffet were underdone, particularly the bacon.

Guest rating:

16/4/2013

"Lovely stay"

We stayed here for two night and had a great time. Hotel was clean and had a great feel about the place. The bar was busy and staff where really friendly. Would recomend to anyone. Only problem we had was, we booked a double room and all we got was two beds pushed together. They could of made the two beds into one but just pushed two made single beds together. I guess they didn`t have the time to make it into one. We did mention this to reception straight away but didn`t get much help there. It wasn`t much of a problem apart from falling down the middle trying to get a cuddle off my good lady ha

Guest rating:

2/4/2013

"Enjoyable stay."

We enjoyed our midweek break. Plenty to see and do.

Guest rating:

31/3/2013

" welcoming people. I would return anytimeIt is a long time since I have met with such"

Guest rating:

27/3/2013

"Celebrated our 40th Anniversary and had a fab time "

We have been before and would definitely book up again the staff are always helpful and the food was was very nice

Guest rating:

21/3/2013

"cold room and very basic quite await for breakfast also notice glsses etc left outside bedrooms for "

stretched and up selling staff not relaxed

Guest rating:

1/3/2013

"Very pleasant experience"

Great staff who look after you very well from the moment you check in to checking out (and even after that). Our first choice hotel when we stay in Edinburgh.

Guest rating:

3/2/2013

"Poor Show at The George in Edinburgh"

Nice hotel and brilliant staff BUT!!!! booked double room was more like single room with double bed squeezed in, only a shower no bath, room faced main street no double glazing very noisy night club across road so no sleep. In morning stood in queue for 15 mins until chefs restocked hot buffet, in meantime staff cleared our table in restaurant. No apologies when I informed the reception at checkout. THINK I WILL GIVE THE GEORGE A MISS IN FUTURE. LETS HOPE THE MANGER DOES SOME URGENT STAFF TRAINING

Guest rating:

1/1/2013

"hotel was very nice and in a great central location , but one disappointment is breakfast - bad serv"

The breakfast set up was poor - guest had to queue for up to 20mins to get seated then a further 20 min queue to wait for food

Guest rating:

16/12/2012

"Room Temp"

Room cold during the day and at night, (some guests requested heaters)

Guest rating:

25/11/2012

"-"

Stayed at the George for my mothers 89th Birthday and we both had a fabulous time. Couldn`t fault the hotel. The rooms were lovely, the food was good and the staff were particularly courteous and very helpful. The location was within easy walking distance of Waverley Station. Would definitely recommend this hotel. Look forward to staying again at some point in the future.

Guest rating:

5/11/2012

"Overall review"

Was a little disappointed with the size of the double room ,had bigger premier inn rooms!the water in the bathroom was Luke warm and the towel rail was not heated, even though the hotel said there was complementary tea and coffee was only given one teabag for each person even though we requested more. Thought the room would have been more plush for a four star but overall it was okay think I would consider some where else next time even though location was very good

Guest rating:

24/10/2012

"Good service and Hotel in good position."

Guest rating:

8/10/2012

"excellent accommodation; efficient and friendly staff"

Great location in Edinburgh; rooms clean and equipped well; staff friendly; only downside was late entry to room. Breakfast was excellent.

Guest rating:

2/7/2012

"Beautiful hotel"

Great location,lovely bar, rooms spotless and vey helpful staff, will book again.

Guest rating:

22/6/2012

"-"

Very comfortable room,very good food,great staff and great atmosphere.Very enjoyable stay.

Guest rating:

5/6/2012

"city centre location"

Guest rating:

16/4/2012

"Impressive hotel in great location with high quality standard rooms, excellent restaurant and bar. "

We had a lovely stay at the George for our wedding anniversary. Having booked the pamper your partner package we found it to be great value as breakfast was included and we received a room upgrade with strawberries dipped in chocolate and chocolate truffles in the room and a complimentary glass of champagne in the bar. The staff were very attentive and we couldn`t fault the customer service. The furnishings were of a high standard and the bar area was particularly inviting. Overall an excellent stay in a lovely hotel. We will be back again.

Guest rating:

16/3/2012

"a very comfortable stay"

We purchased 1 night at the George from Hotels Direct.com and were very pleased with the price!

Guest rating:

15/3/2012

"Rooms great and staff were very attentive."

A very warm reception as soon as we entered the hotel. We enjoyed the specail touches with champagne and strawberries. Breakfast was excellent,all staff were friendly and helpful. Would have no hesitation in reccommending this hotel. We would certainly love to return sometime.

Guest rating:

5/3/2012

"Fabulous"

From the moment we entered the hotel and were greeted with a welcoming drink and courteous service at reception, we had a wonderful stay. The staff were excellent and the room, the breakfast and the setting were without fault. Enjoyed our short stay at Edinburgh, we will be returning hopefully at the end of May and also to do some christmas shopping in December. I wouldnt think of looking at an alternative hotel.

Guest rating:

7/1/2012

"Booked a gift to partner opion and should have included champagne , choc & stawberrys but champagne "

Guest rating:

2/1/2012

"-"

Didn`t use any facilites other than two bedrooms. One bedroom clearly had a no smoking sign on the door, but reeked of stale smoke and was very unpleasant. The beds though were very comfortable. Good discounted price paid. Would not have been happy paying more.

Guest rating:

29/12/2011

"Great hotel"

Great customer service and very pretty hotel decor but having to evacuate the building at 3:00 am for a false fire alarm keeps the review from being excellent.

Guest rating:

27/12/2011

"Very enjoyable stay had a lovely time."

Hotel room was lovely and staff were very attentive.

Guest rating:

25/12/2011

"Brilliant"

Brilliant staff, rooms, food - everything was just perfect and I would recommend and stay again in this hotel. Thank you.

Guest rating:

26/11/2011

"enjoyable stay. staff welcoming and helpful."

One or two details need sorted like draughty windows on top floor, no shelf in bathroom, no mirror in bedroom near hair dryer plug etc.Obviously designed by a man!

Guest rating:

18/11/2011

"Very clean and comfortable."

Guest rating:

30/10/2011

"Excellent Hotel"

Could`nt find fault with an overnight stay.

Guest rating:

30/10/2011

"Very Friendly Staff"

corridor and stairwell areas very tired looking, rooms cleand and tidy but no shoe shine available.

Guest rating:

10/9/2011

"-"

Enjoyable visit and very good value for money. Service was excellent.

Guest rating:

9/8/2011

"Excellent location. Helpful staff and well appointed rooms."

Enjoyed our stay in the main. Room allocated was very well equipped and comfortable but located very near staff rooms and this meant lots of comings and goings late at night in the corridor outside. We eat in the main dining room one evening which is in the adjoining bar and food facility known as `Tempus.` We enjoyed a quiet drink there on the first night with very pleasant service but on the second evening ourselves and other guests, mainly of our age, were assailed with loud, booming music which was clearly only for the benefit of the young female staff behind the bar. There was no escaping this cacophony of heavy, bass driven and non-stop beat which made conversation almost impossible and continued after eleven pm. Not waht you`d expect in this type of establishment. We won`t be coming back because after a day at the festival you want to talk not shout to be heard.

Guest rating:

7/8/2011

"-"

A lovely hotel, friendly staff and a ridiculously comfortable bed. The only quibble I have is the breakfast, thought it was very poor for the quality of hotel.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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