Ambra Palace reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

93%  based on 80 reviews

<<   

Guest rating:

16/4/2008

"A great place to stay"

Guest rating:

11/4/2008

"Comfortable, good-quality hotel in convenient location for main attractions"

Location:The hotel is literally round the corner from the Vittorio Emmanuelle metro station so extremely convenient for travel around the city, especially to get back after a tiring day! The reception staff are very welcoming and are extremely helpful.All other members of staff were very polite and friendly. The rooms are clean, tastefully decorated with all the facilities needed for a comfortable break, and of a good size. The breakfast choice is excellent and certainly kept us going until the compulsory ice-cream parlours in the city beckoned dring the afternoon.

Guest rating:

6/4/2008

"Great service, but in a poor location"

This hotel is located close to the main railway station which is great for getting around Rome and to and from the airport. But, the area is a little run down with a high proportion of Indian and Chinese retaurants. The service was excellent from all staff, they appreciated my attempts at speaking Italian and then communicated in very good English.

Guest rating:

3/3/2008

"Clean rooms but in need of an update,room size not very big but ok for a short stay. "

I chose this hotel as other guests had scored it high, however in my experience this is not a 4 star and would only just make 3. The rooms are quite small and in need of refurb although very clean. This hotel is ok for a short break however if you are travelling alone or are nervous I would not recommed this area as it is on the rundown/seedy side. Overall I was disappointed, the breakfast was mainly continental style with the addition of tough scrambled or boiled eggs. Personally I will return to Rome as it has charm and beauty but this hotel has none and I will stay somewhere else next time.

Guest rating:

25/2/2008

"-"

The staff were very helpful and friendly. The hotel was very clean and well presented. Breakfast was more than adequate with an excellent choice and variety. We did, however, find dinner slightly disappointing as the menu was less than exciting with few choices, although the quality of the food was very good. One negative point would be the actual directions to find the hotel from the train station. These were quite ambiguous and consequently there was a delay and some stress involved in finding the hotel. Nevertheless, we had a wonderful time and would definitely return and recommend the Ambra Palace.

Guest rating:

21/2/2008

"-"

Friendly staff, excellent service, clean and comfortable room. The area around the hotel is a little run down but quite safe. Perfectly situated for links to the sites and main railway station. Probably the best choice for the area and very good value. Breakfast highly recommended

Guest rating:

17/2/2008

"the staff were excellent, helpful and smiling all the time. the room was very comfortable and clean "

the hotel was well placed for travel by public transport.

Guest rating:

15/2/2008

"very nice hotel and staff"

The room was clean and tidy, bathroom well supplied, however the shower unit might be a little small for the larger person. we will go back.

Guest rating:

12/2/2008

"-"

Good-sized room and bathroom, very clean. Staff friendly and helpful, it cheered us up after late evening arrival to be offered free drink in the bar! Wide variety of breakfast food, good quality. We didn`t get to eat in the restaurant, so no comment on that. Very good value for money. Excellent location, metro station just around the corner. Overall, very good value for money, would definitely go to this hotel again

Guest rating:

12/2/2008

"SUperb customer service"

Very gratefull for some excellent restaurants recomended by the front desk.

Guest rating:

8/2/2008

"excellent service from the staff and really clean "

Guest rating:

7/2/2008

"Very clean and friendly polite staff"

Excellent selection buffet breakfast, hotel staff were curteous at all times and extremely helpful - only 2mins from the Tube Station

Guest rating:

5/2/2008

"Very good value hotel"

Very impressed by most aspects of the hotel. Very tastefully decorated, clean and attractive rooms, staff generally extremely friendly. Also, the location may not be glamorous, but it`s so close to the Metro you`ll have no problem whizzing about. Standard of breakfasts very high, the only problem being that on one morning they didn`t have sufficient capacity to house all the guests, leading to queues. That aside, would definitely recommend the hotel both as a base for business and tourism.

Guest rating:

16/1/2008

"Excellent Location"

Hotel well appointed for getting to and from airport.Spotlessly clean and staff very helpful. Once there it is very easy to get around by Metro or indeed by walking to the main attractions. Not too many restaurants in the neighbourhood but no problem within a 10 minute walk. I have been to Rome half a dozen times and the hotel was right up there. TIP!! Don`t take a taxi to the Airport.Not that it is expensive.But the way they drive car sickness comes free! George Scott

Guest rating:

14/1/2008

"Everything about this place was excelent ,except the rip off prices at the bar"

Guest rating:

6/1/2008

"-"

Many thanks to all the staff at ambra place.We had a very enjoyable stay.

Guest rating:

19/11/2007

"A really warm welcome"

The reception offered very useful information and gave us a map on arrival. Breakfast was not as expected as a full English was offered which turned out to be bacon, scrambled eggs and mushrooms!

Guest rating:

8/10/2007

"friendly,clean, tidy place, conveniently located near Termini and Vitt. Emmanuele metro station."

Guest rating:

8/10/2007

"As a 4* hotel, very good. Room was cleaned daily. Breakfast was good. Recomend it to anyone."

A very good hotel. Staff is polite, hotel is clean,breakfast is good.

Guest rating:

29/9/2007

"The hotel accomation was very good."

Guest rating:

23/9/2007

"Not enough tea bags and milks in the room, one day we didn`t have any and had to ask for some ."

Nice hotel, helpfull staff, good overall condition well presented and maintained, would recomend it.

Guest rating:

21/9/2007

"Excellent, friendly, comfortable, central, quiet, nice breakfast - Recommended!"

Guest rating:

13/9/2007

"-"

Courteous service. Hotel well kept. Chambermaid service very good. Only disappointment was the general area surrrounding hotel, which is a little run down. Otherwise very good location for getting around Rome.

Guest rating:

2/9/2007

"Worth a stay"

We found Ambra Palace a pleasant hotel with nice facilities, and ideally situated near to the Metro service. The breakfast provided was very good, however the standard of the food we ordered via room service was not good at all, considering the price of it! Also there was very little available from the menu provided. Nevertheless a good hotel, I would just advise getting your main meals elsewhere. The staff were friendly and helpful.

Guest rating:

28/8/2007

"-"

staff exceptionally helpful and enthusiastic. Rooms and bathrooms stylish and a good size. Lovely breakfast room and hotel recommended nearby restaurant for eve meal. Near metro so very good for sightseeing. Hotel also very efficient at arranging taxis, suggesting routes etc. Was disappointed to have been double booked and put in a different hotel for one of two nights booked.

Guest rating:

16/7/2007

"Really friendly and helpful staff."

Good location, staff were the best feature of the hotel. Rooms were a good size, and the requested baby cot was ready on our arrival.

<<   

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.