River Palace reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

94%  based on 96 reviews

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Guest rating:

6/5/2011

"An excellent hotel in ome"

This is a hotel which really lives up to your expectations. The location allows you to experience all major attractions within the gateway of Piazza del Popolo and walking distance. Service standards are very high. Reception staff very helpful and friendly. Breakfast is the best I have experienced and would accommodate all tastes. I will definitely return without hesitation

Guest rating:

28/6/2010

"Nice hotel, shame about the lifts"

We enjoyed our stay at the River Palace Hotel. It`s situated very close to the Piazza del Popolo and only 2 Metro stops from the Vatican. The quality of the hotel is excellent let down only by the small size of some of the rooms (very small) and the rediculous lifts situation - you really have to see it to believe it. I`d give it 8 out of 10.

Guest rating:

5/6/2010

"Excellent hotel, well situated to Spanish Steps, Trevi Fountain, Pantheon and to the metro."

We really enjoyed our stay. All the staff were very helpful from reception who made us most welcome to room service which also provided a daily weather forcast (which was very useful). While the room was on the small side it was comfortable and the staff made our stay most pleasent. We would go there again when we go back to Rome.

Guest rating:

19/3/2010

"An excellent, well presented, hospitable, 4 star hotel just on the outskirts Rome city centre."

Guest rating:

16/3/2010

"a good hotel makes a holiday worthwhile (stay here you wont be disappointed)"

good location with excellent links. also everything within walking distance. a good area (we felt very safe). high standard in the hotel also. the small touches we found very pleasing ie, weather reports, making the bed ready for sleeping, laundry bags in the room. overall the best capitol hotel we have ever stayed in. we strongly reccomend a stay.

Guest rating:

11/11/2009

"Great position, friendly and helpful staff, very good breakfast."

Guest rating:

9/11/2009

"-"

excellent hotel within walking distance of all major tourist sites. Great breakfast. Staff very friendly and helpful. We really enjoyed our stay and will stay here again.

Guest rating:

23/9/2009

"First class Hotel"

A really first class central hotel - we were able to walk to all the attractions, Trevi fountain, Spanish Steps, Colloseum, Vatican etc. We had read that the bedrooms at the hotel were small - we didn`t think so - they were beautifully decorated, spotless bathroom and bed linen etc and towels changed every day. The breakfast was first class, the staff courteous and very helpful - nothing too much trouble. We would recommend this hotel VERY HIGHLY qnd we would certainly stay here again.

Guest rating:

20/9/2009

"very clean, quiet, friendly staff and brilliant choice at breakfast, very small rooms!"

Guest rating:

14/9/2009

"Would recommend hotel to anyone."

Guest rating:

11/9/2009

"-"

The rooms are far to small for what you pay,The breakfast was nice but the bar service of a night was very slow

Guest rating:

9/9/2009

"Really lovely hotel and staff"

The hotel was extremely clean,friendly,welcoming and had everything we needed for our stay in Rome. The lobby and bar were really nice, with a grand piano and nice paintings on the Walls. Our room was small but had everything we needed, and it was a really nice room and comfy bed. Overall I would def go back to this hotel. It was 2min walk to the tube, and we walked to all the major sites. Really glad I chose this hotel.

Guest rating:

18/6/2009

"Great Hotel, Very friendly staff and easy walking distance to all main attractions."

My husband and myself stayed at this hotel for 3 nights to celebrate his hotel. It was an ideal base for all the major attractions, including the Olympic Stadium where we saw a concert. The hotel staff were very helpful and polite and even left a message for my husband to wish him Happy Birthday and gave him a box of chocolates. We stayed in a classic double room, which although very small was adequate for the amount of time spent in there. The beds were very comfortable and the rooms extremely clean, each night the hotel supplied the next days weather forecast and some sweets which I thought was a very nice touch. Would definately stay there again.

Guest rating:

30/5/2009

"Friendly, efficient staff who honour the traditions of good, old fashioned customer service."

Guest rating:

14/5/2009

"great location excellent choice for breakfast happy hour very good value"

Guest rating:

11/5/2009

"Great location, very friendly staff, lovely cocktails and very good breakfast"

Guest rating:

7/5/2009

"hotel excellent,friendly staff,food fine,rooms a bit small,but we are pleasesd overall"

Guest rating:

1/5/2009

"the service was superb. little touches like the chocolates & weather forecast were much appreciated"

We would recommend the Hotel to anyone. The location was good with easy access to metro and bus into the heart of rome

Guest rating:

9/4/2009

"lovely hotel small but plush immaculate rooms. wonderful staff."

Guest rating:

2/4/2009

"Central loction, walking distnce to metro, Piazza Popolo and many bars and resturants."

Good central hotel, very friendly & helpful staff. Within easy accessto Vatican, Trevi Fountain, Spanish steps etc. Rooms somewhat small in size. Airconditioning was not working.

Guest rating:

9/3/2009

"Very well presented hotel, clean, helpful staff, excellent value for money"

The hotel was extemely well situated for all the sites in Rome, the metro was 100 yds away and really easy to use and compared to our underground very cheap.

Guest rating:

12/1/2009

"One small comment THE ROOM WAS VERY SMALL - BUT PERFECTLY FORMED."

Nice Hotel, good location for the centre and the Vatican. Excellent care from the staff who were smashing. The room was nicely furnished very clean, but could not get English sky t.v. and a was a bit of a trek to the 8th floor. But overall the hotel was very nice, staff were excellent and the breakfast was lovely. Would recommend to others but not my large friends as the room was

Guest rating:

25/10/2008

"Beautifully decorated inside, good breakfast, friendly helpful staff but lots of road noise."

Guest rating:

10/10/2008

"service first class"

room very clean, small but lovely decor. Service excecellent, location great for all the main sites.

Guest rating:

9/10/2008

"very helpful friendly staff"

very good overall but hard to find -we were standing across the road but could not see the sign small room difficult to open wardrobe door had to move the bed out of the way to get in wardrobe but beutifull room

Guest rating:

7/10/2008

"A good convenient hotel."

Very helpful staff. Very clean . Central location. Even the superior rooms are quite small. Rooms overlooking street are noisy. It is difficult to find by car due to the one way system!

Guest rating:

7/10/2008

"BEDROOM SMALL, HOTEL BAR VERY EXPENSIVE, STAFF PLEASANT & HELPFUL."

Had booked a twin room for my mum & I. Hotel made mistake and upgraded us to a double deluxe room. Not sure what was deluxe about it. The room was very small. My husband & I stayed at this hotel in Sept 07 on our honeymoon and it had a restaurant. Unfortunately there is no longer a restaurant which was disappointing. Bar prices are very expensive but barman Renato gave great service.

Guest rating:

29/9/2008

"Good hotel though small rooms "

Guest rating:

20/9/2008

"Great staff,good food but rooms small especially the bathrom"

Hotel in an excellent position for the sightseeing. Would go to that hotel again but would request a better room.

Guest rating:

16/9/2008

"Could find no fault."

Would highly recommend the River Palace Hotel. Within easy walking distance of the sights of Rome and the staff were charming. Great for English speaking guests.

Guest rating:

9/9/2008

"Friendly and helpful staff."

A lovely cool haven in a bustling city. Take advantage of the Limousine service they offer. The driver who took us back to Ciampino Airport was informative and enthusiastic about his home city. Wished we had taken this service on the way in, but the directions where very good.

Guest rating:

8/9/2008

"River Palace Hotel was excellent"

We found the hotel very clean, very friendly and very close to many of the sights. The Metro was only yards away.The room was small but very charming - nothing but the best of furniture and bedding. The breakfast was the best we have had in a big city so top marks to River Palace from Pat & Geo Falconer - September 2008

Guest rating:

6/9/2008

"Helpful staff, Clean, excellent breakfast . Room and bathroom way too small!"

Guest rating:

3/9/2008

"good location, excellent friendly and helpful staff, good breakfast and bar."

Guest rating:

24/8/2008

"Good location, very clean & stylish Staff very helpful, "

great location, 2 mins from metro & open top bus tour stop. Most key sites within walking distance. Beware room size - we booked a standard double, which we upgraded as it was very small & lacked space to get ready in comfort - upgrade cost us 25 euro per night to what we would call a standard size room, Decoration good in rooms & cleanliness to a very high standard. Note hotel directions is not quite right on this website - you need to go beyond the second turn a sth ehotel is in the 3rd block - otherwise directions are ok.

Guest rating:

13/8/2008

"Wonderful Hotel. THANK YOU. "

Friendly and helpful staff. Beautiful room and view onto the terrace.Delicous fresh food and a variety of interesting and well cooked and presented food to eat for breakfast. Divine Chocolates! Close to a variety of good restaurants that were very reasonably priced.A short walk to many of the main tourist spots.I would recommend it to everyone.

Guest rating:

11/8/2008

"Good position,Very clean rooms,very good breakfasts,all staff friendly and helpful"

In addition to our "headline comments" we would just like to add the following comments. We thought the hotel was good value for money and would go there again/recommend friends to go there.Our room was on the small side but we expected that and we were more than happy with the overall cleanliness and facilities and comfort. The only slight drawback we found during our stay was the lack of tea-making facilities in the room

Guest rating:

4/8/2008

"Thank you"

The hotel was elegant, clean and full of character. all of the staff were friendly and helpful. I would definitely recommend this hotel to my family and friends, thanks you

Guest rating:

3/7/2008

"Good location, friendly staff, a lovely bar."

The room we had was quite small but very well decorated. Having the bed covers turned whilst we were out, with chocolates left on the pillow and a card telling you of tomorrow`s weather was an excellent touch. The lifts were very small, however better than none at all! Breakfast was excellent! We would definately stay there again as it was a great location and we were able to get a tour bus at the end of the road.

Guest rating:

23/6/2008

"Very nice Roman style hotel."

Lovely decorations, nice and clean and very good location. Breakfast was good apart from the very synthetic and overly sweet `fruit juices` - which was essentially fruit essence watered down. Disappointing in a four star hotel. Service was friendly although one guy on check-in seemed not quite `with it` andthis was confirmed when our restaurant booking that evening hadn`t been done. Nice hotel and would stay again - but note quite great

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