To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
"staff helpfull,rooms clean and comfortable overall a very pleasant experience."
hotel was lovely and easy to find. our room was out standing clean and tidy hotel staff were friendly. the only thing i was abit disappointed with was the breakfast alot to choose from.
Very clean, spacious rooms, good location for the tube and overground. Only down side was doors slamming until around 03.00 hrs. Perhaps soft closers fitted to doors would help.
Very nice stay room was spotless and staff very polite and helpful.
clean tidy room ,staff friendly and helpful,good value and only short walk to nearest tube,breakfast ok but can get a little congested
"Clean but very basic. OK if you only want to spend a night or two in London and don`t need to be any"
The room was clean and modern with no frills. A 10 minute walk from Vauxhall station, it`s not at the heart of London life. Not much fun if you`re travelling alone as there are no friendly bars or places to eat nearby where you can wile away a few hours in the evening. The staff on reception give the impression of being overworked and overwhelmed and don`t show any interest in you or your stay. Still, I needed somewhere clean and moderately proced to stay and it did the job.
"We had a really nice stay in Vauxhall"
We are four of us in the family. The room was big enough for us, clean and comfortable. The staff was nice and helped us in everything we needed. The location was not bad. There is a walk to Vauxhall station. It will be among our options to book a room for a future trip to London.
"decent hotel at good price"
Clean, well presented hotel. Nice room with good sized shower room. Choice at breakfast buffet was quite limited.
"Just what you need for this type of break"
"Clean comfortable - Continental breakfast not worth having "
"Clean and welcoming"
perhaps it should be explained how far out the hotel is.It is not walk able with a bag!!
"Clean, comfortable and perfect as a base for a weekend away"
Had booked a twin room but when we arrived we had a double bed. The receptionist very kindly arrranged for an extra bed for us.
"Good size rooms"
2nd visit to this hotel for a New Years eve. Last time was a family room so we did wonder how much smaller a double would be. Pleasantly suprised, room was spacious and had plenty of room to move around. Despite being on the ground floor and the windows facing onto the car park and the entrance walkway, we still had a decent nights sleep. The mattress could possibly do with being replaced as it was a bit saggy, but we were not disappointed and would still return again. Didn`t have breakfast this time so don`t know if that is still as disorganised as last time.
"Good experience at this hotel"
Stayed here 18.12.10. Booked online very easily. 5 minute walk from vauxhall tube stn. When we arrived we were greeted by very friendly staff who gave us a complimentary upgrade. Nice spacious clean room. Comfy bed and nice furniture and fittings. Only complaint would be shower curtain instead of shower doors - hate how they cling while you`re showering. Checkout took 30 seconds and once again very friendly staff. Definitely would stay here again
"Clean but basic and noisy radiator that woke us up in the middle of the night."
Room was clean but souless. Radiator started to make very loud noises in the middle of the night and we had to turn it off. Decor was strange eg headboard on bed looked broken but that was design. Bathroom was small and shower lukewarm. Area around hotel appeared rundown. I would not return or recomend to a friend.
all aspects of our stay, were dealt with, too the highest standards, from the staff , to the facilities, first class, thank you.
"very happy with everything but the water was not warm enough for a comfortable shower. "
"A very pleasant surprise - larger than usual warm,clean room."
Very clean and comfortable apart from lack of hot water in the bathroom.
"Excellent Hotel for a short visit"
We stayed at the Comfort Inn for one night only. We found the staff extremely helpful and pleasant and the room very comfortable and importantly very clean. Overall we would highly rate the hotel for a short visit, 8 minutes walk to the underground, a good sized and CLEAN room, with coffe/tea, TV, a GREAT shower and reception staff with a smile on their face when they greet you!! We will definitely stay here again. Good value for money for London.
"Excellent Clean and Comfortable Accommodation."
We had a very comfortable stay at the hotel. The staff were exceptionally friendly and helpful-nothing was to much trouble for them.We would definately stay there again when visiting London.
"Clean, tidy accessible. "
Rather strange room full of beds - we booked a double and got a room with a double bed, a single bed and two bunk beds, actually an excellent family room. The bunk beds obscured the window and it was difficult to close the curtain, the double bed was in front of the mirror. Access to Vauxhall tube was easy and about a 7 minute walk. The main road is noisy and very close if you have a room at the front as we did. The area is typical big city seen better days but we felt very safe walking to and from hotel/ underground. Average rating is more an indication of my" live in the sticks attitude to costs". At just over £100/room it is OK value but I suspect comparing it to London hotel prices it represents good value for money. It is a place to rest your head in the style of Travel Lodges and not a place to go on holiday to.
"will stay again but the only complaint is that the shower water was never hot enough, "
"Convenient to central London at a reasonable price."
We met three efficient but friendly and very good humoured hotel staff at reception. Our room was large bright and comfortable, and it was very clean. I would like to return to the Comfort Inn. I did not get a chance to have breakfast, but my experience of this hotel was excellent.
"Simple, comfortable and convenient"
Our first stay at a Comfort Inn - pleasant surprise. No frills but modern and clean. Not many other hotels in Vauxhall so this was perfect for us on this occasion - and great bus service right outside. Would definitely go back.
"A bit far from Vauxhall station!"
we found the room very clean and very comfortable. Pleased to have a chocolate on the tray with the tea
"Great for getting into London"
"Clean and comfortable"
Good place to stay for a night out. 10min walk from Vauxhall underground. Basic but clean and comfortable room. I would recommend!
"Good value for money"
Clean, fairly comfortable and the staff were very helpful.
"My only gripe is i wish the hotel offered an english breakfast as well for those that wanted it!"
"£20 to leave the car at the hotel is a disgrace. We will not come again."
"Comfortable budget hotel"
"Excellent service by the reception staff."
Clean rooms, Nice touch that the blue badge parking was free, only shame was that the restuarant was not open for food / bar snacks at night.
"NO HOT WATER AVAILABLE IN THE ROOM"
No hot water was available for the duration of my stay and the staff did not appear interested
"Good, clean hotel easy to assess and ideal for short stay."
Lovely hotel, not far from tube station. hotel was clean and staff were friendly. third bed in room could have been more comfy, as it was only a fold out bed. other than that an enjoyable stay and would recommend.
"sink in bathroom needs attention - very smelly, otherwise, very helpful staff and good value"
"Room was warm"
"Clean and efficient hotel easily accessible from central London."
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.