make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
28/10/2010
"Clean, spacious, generally well equipped room but lacking useful services for business travellers"
Refurbised, good quality, room/bathroom with a great shower and comfortable bed with a choice of pillows. Double room spacious enough (with large desk and sofa) for more than a one night stay for a business traveller. Would have liked some additiona/ services in room - iron/board, free wifi access (would always choose hotel with this over one without) as well as room service (delivered to room rather than collected from reception). Restaurant facilities not good - limited choice of uninteresting, unhealthy traditional food (though fish and chips excellent). Self service breakfast buffet restuarant similarly limited to uninteresting, pre-packaged food and machine drinks. Would definitely stay again for room quality but not for the food.
18/10/2010
"-"
Clean hotel, friendly staff. Good location for restaurants.
15/10/2010
"spotless and excellent value"
will definately return but for longer next time! hotel was very clean and tidy. Staff very friendly and helpful.Breakfast wasn`t just cereal/breads but included cooked breakfast too which was excellent value since there was 4 of us in a family room.Free wi-fi in lounge area kept the kids happy. Can`t fault it in any area.!!
5/10/2010
"It would be good if your website included contact telephone numbers"
Hotel was fine if a bit difficult to find at first; room was good; breakfast was adequate; I didn`t try your restaurant food being there one night only; good value for money overall;
28/9/2010
"-"
I found hotel and facilities very good and the staff pleasant and helpful
5/9/2010
"-"
staff very helpfull and welcoming. rooms clean.
4/9/2010
"Staff were very friendly and helpful."
A good hotel to stay in for a overnight. Close to city centre.
30/8/2010
"Excellent hotel, reasonably priced!"
29/8/2010
"EXCELLENT FAMILY FRIENDLY HOTEL"
A really super hotel, friendly staff,great breakfasts, great value for money. Definately recommend. Room ideal. all clean, beds comfy.
26/8/2010
"restaurant menue"
very basic I had the vegetable lasagne which was tastless, on the second night had the fish and chips. fish not cooked enough. traveling on my own I prefer to eat in the hotel
23/8/2010
"Quick, easy to access and superb for the kids"
We decided to eat at the hotel when we arrived and the food was very good. Possibly the childs portions are a little on the big side. The receptionist was very clear and pointed out all we needed to know. The family room was very comfortable and catered for the four of us very well. Overall we had a very pleasant experience at the hotel, parking was also very safe, I would not hesitate to use the same hotel in the future.
23/8/2010
"Spot on"
Everything you`d want from a one night stay or longer. Very clean and comfortable. Great location. On site car parking. Quality breakfast. Only down side was £4.70 for a whisky and diet coke
21/8/2010
"Cha"
3/8/2010
"Fantastic Hotel"
We just back from the Hotel yesterday and we can Highly reccomend staying here. The only fault and its very small but we had no plate for our breakfast and then we had to wait for cutlery. We could not believe the breakfast the choice was not what we expected, a hot buffet and a choice of cereal and fresh fruit, set us up for the day, we have stayed in other Express Hotels and only had cereal on offer. We will definately be back, the location was great, just 10 mins to the City Centre but some great restaurants and bars on the way, highly reccomend the Empire Bar for great bands. The staff at the Hotel were very friendly, we look forward to staying again.
14/6/2010
"Was shocked to see that I was booked in for the 13th of June when the required date is 21 june."
Can I salvage this terrible mess-up ?
6/6/2010
"Very clean, comfortable rooms- myself , my husband and two children had an excellent nights sleep. "
4/6/2010
"Excellent Hotel, Staff Lovely , Very helpful,"
The Hotel is clean, and bedroom kept to a high standard, the only thing i found wrong was the hair dryer didn`t work we had mentioned it to a member of housekeeping but i think she was busy. But over all a pleasant and happy experience had by myself and my family, and we most certainly stay with you again.
31/5/2010
"Superb value for money. Clean & comfortable. Staff very pleasant. Convenient for city centre."
24/5/2010
"hotel very comfortable. Plenty of rom to move around. Room comfortable. Breakfast very good. "
Overall the hotel was very good with a high standard of breafast (Cooked buffet) for a Holiday Inn Express. Location outside was a bit run down. The main problem was the carpark for builders yard ??? The ramps to the carpark were 4 inches wider than the car........
11/5/2010
"-"
Nice hotel but too far from shopping areas.
15/2/2010
"fantastic staff nothing to much bother great breakfast"
10/1/2010
"Provided with a room already occupied on arrival."
Given somelse`s room on arrival. Room had a very uncomfortable 3rd bed, my daughter slept down oneside, against the wall, to prevent her from falling through. No cup, tea, sugar, coffee or milk for the 3rd occupier. Shower cubicle filled up with water everytime the shower was used and the TV was very difficult to change channels and alter the sound. Room was very dated and the whole Hotel looked in need of a face-lift, which is why its being done.
19/10/2009
"Good clean comfortable rooms and value for money.Good standard breakfast."
18/10/2009
"Family accomadition."
We stayed with 2 children and they were awakened during the night with noisy residents in the next room. we asked the reception to ring them and ask them to quiten down but they never did. we ended up ringing the room instead and the noise just continued. The breakfast we good and the room was fine. other than the noise from the paper thin walls the hotel was ok and was good enough value for money.
18/10/2009
"A fairly basic and good value hotel although a long walk or taxi ride into Belfast city centre"
18/10/2009
"Clean,Friendly Local Staff,Exc. location"
We stayed for 1 night and found room standard very good,Staff had a good knowledge of the area ie. buses,where to go etc.Only a 10 min walk to the town or £1.30 0n the bus o/w.No complaints would stay here again.Breakfast also really nice?
11/10/2009
"Utilitarian; cost reasonable."
1/9/2009
"noise levels"
Walls between rooms are not very sound proof and therefore you can easily hear people talking moving around etc. This is quite frustrating especially at night when you want to sleep and next door are banging about , or small children running up and down, they might as well be sharing the same room. Other more positive comments - Staff friendly and helpful, breakfast good, parking available, rooms nice and clean etc
25/8/2009
"Good Hotel, but the heat was terrible."
Food was good, staff excellent. Location is convenient for the City. Room was clean, tidy and adequate for a family. Slight smell of cigarettes at first in the room, although it was no smoking. The only downside was the heat! No Air conditioning, and only a small window that didn`t open very far meant that we had to get a fan from Reception and have that running the whole time we were in the room. Stayed three nights and didn`t get into bed one night. Just lay on the top trying to sleep with the noise of the fan, even on lowest setting.
23/8/2009
"Camp bed for kids in family room was of poor quality.Family room should contain better quality beds "
16/8/2009
"Very Comfortable Hotel. Good size room and excellent Breakfast apart from the TEA BAGS !"
13/8/2009
"Would recommend"
Great location, friendly staff, clean and efficient low budget accomodation. Nice and central, lots of good cheap places to eat in the nearby University area - term had just finishes so it was nice and quiet, I`d imagine it`s a different story in term time. Hotel is no nonsense, pretty basic/functional but comfortable and clean, fine for a short City break. Only downside is it`s clearly popular with stag/hen parties, we were fairly lucky but I`d imagine you could get noisy neighbours....
7/8/2009
"Messy restaurant lacking good supervision"
Self-service areas of restaurant were messy and untidy at breakfast, appeared under-staffed and under-supervised. Otherwise satisfactory for the very reasonable cost.
7/8/2009
"-"
This is my second trip to the Express in Belfast within 3 months. The hotel is an excellent location, the rooms are well equiped and kept to a very high standard. Excellent breakfast ...value for money included in price. Staff so friendly, nothing was a problem for any of them. Will definately return.
14/7/2009
"-"
Worst nights sleep. People in the next room were extremely noisy having a party in their room and the corridor starting from midnight. On phoning reception we were told a manager was already on the floor sorting it out. It took 5 hours to get the people evicted. The walls are so thin that you can hear the people next door pass wind - nice!! Would not repeat my stay unless you want a party. Couples and families go elsewhere.
19/6/2009
"There could be a better choice on the meals menu. As a result I ate out during my stay. Apart from t"
12/6/2009
"Good value, good situation, great staff and service, basic in design but not offensive"
This hotel was basic but great value for money. Room was clean on entry and cleaned regularly throughout 5 day visit. Staff were very friendly and helpful but not in your face - my notion of good staff. Requested more pillows and they were delivered immediately. Breakfast was good value for money too. In these economic times this hotel ticks most boxes - cheap but cheerful. Could management perhaps have staff check outside of hotel as there was vomit on the ground at the entrance for a couple of days before rain washed away
19/5/2009
"-"
Good value for price, clean with pleasent and helpful staff , only critisism would be that the smoking area should not be right at the main entrance
5/5/2009
"The Girl in Reception was so helpful and is so good at her job. "
Everything was very good room was very clean and compact, the only complaint was that there was no BICARDI at the bar but that is minor.
20/4/2009
"excellent location and very good value"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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