To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
11/4/2015
"Perfect stay in every way"
What a fantastic place to stay. Staff can`t do enough for you. Very helpful and friendly. The rooms were very clean and very comfortable. I couldn`t believe how quiet it was too and so many people staying there. The breakfast was lovely. Wide choice of food and very nice too. This was our first stay at a holiday inn. We`ll definitely be staying at other holiday inn`s in future :-D
10/4/2015
"Ideal accommodation for our needs, friendly staff close to tube station."
Nice size rooms clean and tidy, ideal for short stop over in London.
6/4/2015
"Staff were excellent"
6/4/2015
"Great value"
Room was spacious and clean. Staff were exceptionally good
22/3/2015
"Really good clean hotel, with excellent service and staff"
Tube stations really close making central London very accessible. Immaculately clean, staff were brilliant. I asked for Almond milk for breakfast and they arranged it for the next day. Reception area was really nice to sit in later in the evening. The only downside (and literally the only thing) was the sofa bed. Our teenage children used the sofa bed and it was poor quality and not at all comfortable to sleep on. Plus, it wasn`t set up correctly. The sofa bed was old and the springs were very noticeable! The room itself was great, en-suite was great, everything was clean, tea/coffee facilities good.
19/3/2015
"We want to return"
overall an excellent comfortable, welcoming stay
15/3/2015
"affordable comfort and friendly "
I stayed over night as I wa attending a concert at the Apollo. The hotel was convenient for the station and the venue. I likes the room given (double) to me; it was airy, light and spacious with tea facilities. All the staff that I corresponded with appeared genuinely friendly, helpful & professional. There is a variety of places to eat. I would definitely recommend for comfort, friendliness and affordability.
10/3/2015
"Great location for London Olympia Exhibition Centre"
The hotel was well placed for attending the London Olympia Exhibition Centre. Our room was located on the quieter side of the hotel (evens) which meant we got a good night`s rest. The staff were also very friendly. Breakfast buffet was basic, and could probably do with a bit more variety. You can`t really complain, as it was really good for a budget hotel.
8/3/2015
"-"
Basic accommodation, adequate. However, hairdryer did not work and bath room cramped. Breakfast was poor. `Cooked breakfast`, was over cooked scrambled egg, baked beans and sausage. Fruit options were banana, apple or tinned peaches.
8/3/2015
"Perfect for families"
This has been our second visit and again has been a great experience. It is very central, has parking, family rooms and breakfast is good. We find it value for money and will use it regularly for visiting Lindon. Staff are always friendly and helpful. Can`t fault it at all. Will be back soon.
8/3/2015
"-"
Nice clean hotel, very comfortable and relaxing. Staff are realy nice and very helpful.
6/3/2015
"Hotel very clean"
Staff very friendly hotel clean and rooms comfortable. Decent location and perfect for work. I will stay again
2/3/2015
"Overnight Stay"
Did the job perfectly. Close to the function we were attending. Within easy walking distance of Hammersmith tube station and the river. Just off the shopping street. Quiet. Clean. Plenty of hot water. Breakfast not bad. Would have liked some bacon and grapefruit, but there was plenty to eat and it was tasty. Pleasant staff. Would stay there again.
26/2/2015
"really enjoyable sta"
My wife and i stayed at this hotel as we were seeing a couple of shows in the west end and Hammersmith tube is a 5min walk from the hotel its ideally situated the staff were polite friendly and helpful the rooms were clean and tidy the food is ok too continental breakfast but also sausage beans and scrambled eggs and a choice of 4 "kelloggs" cereals, also you get free wifi and a desk in the lobby to top up your room tea coffee milk sugars etc free.. All in all a pleasant stay and would use the hotel again. Neil & Sue.. Yorkshire
26/2/2015
"Very helpful friendly staff"
22/2/2015
"Breakfast"
After recently stay in at the Holiday Inn Express Hammersmith, we have rated the hotel as `Good`. The reason for this was that we found the breakfast a bit disappointing compared to other Holiday Inn Express hotels we have stayed in.
21/2/2015
"OUR COMMENT ON hotelDirect.co.uk and Holiday Inn Express - Hammersmith"
The booking was efficient and fast and we have enjoyed the night at the Holiday Inn Express - Hammersmith
19/2/2015
"Great hotel and breakfast included. "
Great location for getting around central London. Also on a High Street with plenty of stores
16/2/2015
"Nice hotel"
Would stay again ! Very polite helpful staff , very clean, comfy bed and a decent free breakfast with a good choice !
15/2/2015
"Good location and value. Polite and professional staff. Onsite parking. Good breakfast."
15/2/2015
"Ideally Located Hotel for London Trip"
12/2/2015
"Excellent Service"
We were kept well informed prior to our visit to the requested hotel. Would use Hotel Direct.co.uk again. Thank you for such a good service.
8/2/2015
"best hotel I`ve stayed in around hammersmith ares"
Friendly clean professiona.
2/2/2015
"Room ready when we arrived, quick check in and room perfect for a 2 night stay. No problems a all."
25/1/2015
"Just what it said on the tin!"
22/1/2015
"excellent place to stay, comfortable, modern and well connected for links to Central London"
12/1/2015
"Reception staff very pleasant and helpfull, room small but clean and tidy, breakfast good."
9/1/2015
"Nice clean hotel with friendly staff "
very pleasant stay with pleasant helpful staff with lovely breakfast with as much as you like to eat with a very wide range of food available
5/1/2015
"what a hotel should be."
24/12/2014
"good value for money"
pleasant staff, good service great breakfast
23/12/2014
"Excellent hotel and excellent location."
Really impressed with this hotel, the room was clean and tidy and the bed was really comfortable. Ideal location, close to the subway and shops and just a short trip to central London, we will be coming back soon. Thank you for a great stay.
16/12/2014
"excellant stay"
From checking in to checking out was all faultless . Everybody was working hard to make our stay enjoyable. All staff smiling and looked happy in there job .Excellent breakfast , rooms all clean and tidy. We have stayed at this hotel last year , this is the reason we booked it again .Hotel just down the road from tube station ,Hammersmith and city line from Paddington also Piccadilly line into the city .
15/12/2014
"Clean. Ideally situated for most attractions"
15/12/2014
"Staff were Very helpful. Nothing was to much trouble."
15/12/2014
"Pleasant hotel is good location"
We booked a Family room and double room over last weekend December 2014. Rooms were comfortable and clean. Hammersmith tube and bus stations are an easy walk away. We were also able to park at the hotel car park with ease, which is a big bonus. Only slight downside is, it is over a weatherpoons pub which can get a little noisy until midnight.
14/12/2014
"Great"
lovey, clean, warm, good location, friendly staff
14/12/2014
"Convenient for Earls Court Concert. Decent room and decent breakfast"
13/12/2014
"Great place to stay"
Excellent value for money, helpful friendly staff. We really enjoyed our one week stay and would recommend this hotel to anyone, it`s in an ideal location and close to the underground making it an excellent base.
8/12/2014
"Top marks"
Everything was up to mark. Hotel Direct was quick with information and clarification when I requested for it. And Brian from the hotel`s front desk was especially helpful with every little query and request I had. Top marks.
7/12/2014
"Staff very welcoming and helpful on arrival. "
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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