The popular Cumberland Hotel provides 4* deluxe accommodation in it`s prime West End location, with some rooms overlooking Hyde Park. From the hotel the shopping options of Oxford St and Mayfair are within minutes walk. The W1 address means you are in the throng of West End theatres and restaurants. Hyde Park sits only a 5 minute walk away. Soho and Covent garden are also only a 25 minute walk away. More Info
Board basis:
Room Only.
Family rooms:
Up to 2 children under 17 free, sharing with 2 adults.
Room and hotel facilities:
All of the rooms at the 4* Cumberland Hotel are decorated in a modern style. All rooms are fully air-conditioned, have comfy Hypnos beds and ensuite bathrooms with complimentary toiletries. In-room amenities include free Wi-fi, tea & coffee making facilities, flat-screen digital TV, hairdryer and complimentary mineral water. Larger Gold rooms also include Nespresso machines and bathrobes and slippers. Guests staying in Executive Rooms and Studio Suites have access to the Back Stage Lounge where breakfast is served every morning as well as all day refreshments, early evening snacks and a selection of drinks. Within the hotel`s lobby is the Sounds Bar & Café combining live music with a menu of casual dining favourites and cocktails. Diners can also enjoy live sporting events in The Sounds Sports Bar which has wide screen TV`s.
Hotel and location:
The popular Cumberland Hotel provides 4* deluxe accommodation in it`s prime West End location, with some rooms overlooking Hyde Park. From the hotel the shopping options of Oxford St and Mayfair are within minutes walk. The W1 address means you are in the throng of West End theatres and restaurants. Hyde Park sits only a 5 minute walk away. Soho and Covent garden are also only a 25 minute walk away.
Getting there:
BY TRAIN: From any main line London railway station, take the Underground to Marble Arch, which is served by the Central Line. Exit Marble Arch station on the north side of Oxford Street (Exit 1). Turn right towards Marble Arch and take the first right (almost immediately adjacent to Marble Arch underground station) into Great Cumberland Place and you will reach the hotel.
BY CAR: From M4 continue onto Great West Road/A4. At the Hogarth Roundabout exit onto Great West Road, Chiswick/A4 and continue to follow A4 for approximately 4.5 miles. Continue on Knightsbridge and after 0.2 miles onto Piccadilly. Turn left onto Park Ln/A4202 and then after 0.8 miles make a slight left onto Cumberland Gate. Cumberland Gate turns right and becomes Bayswater Rd. Continue onto Marble Arch and then turn left onto Great Cumberland Place and you will see the hotel.
Check-in:
Check-in: 3pm Check-out: 11am
Car Parking:
No onsite parking. Nearest is Q-Park Marble Arch W2 2ET, 3 mins drive, 10 mins walk.
Other hotel categories to consider:
W1 hotels, Hyde Park hotels, Mayfair hotels, Oxford Street hotels, Marble Arch hotels, Paddington hotels, Theatreland hotels, Central London hotels, Bayswater hotels, West End hotels, Regents Park hotels, Baker Street hotels, West London hotels, 4 star deluxe London hotels
MAP
Hotel Score:
88% based on 1513 reviews
Guest rating:
28/7/2023
"Samantha barks brilliant Best show in London "
Stay and staff fantastic will come back again
Guest rating:
28/5/2023
"Great experience"
Welcoming, great atmosphere, relaxing and lot`s of activities
Guest rating:
6/2/2019
"Very helpful reception staff"
Hotel response from Hotel Administrator
8/2/2019
Dear Guest, We are delighted to hear that you had a great stay with us. We take pride in not only meeting, but exceeding your expectations and your feedback will be shared with the team to continue to motivate and inspire them to provide exceptional customer service. Thank you for being a valued guest and we hope to welcome you again whenever your travels bring you back to London. Kind regards, The Cumberland Team
Guest rating:
10/12/2018
"Adequate"
Small room, small bed, tired bathroom. Not a patch on the Charing Cross Amba
Hotel response from Hotel Administrator
31/12/2018
Dear Guest, Thank you for your online feedback. It is always disappointing to receive a negative feedback. We would like to assure you that we take all guest comments into consideration and would sincerely apologise for the shortfalls in service and standards that you received. We have reviewed your comments with the relevant Heads of Department to investigate further and rectify. We are so sorry that you did not like the bedroom allocated to you on this occasion. Due to the building being a Grade Two listed building and not a purpose built hotel we have several bedrooms and bathrooms of differing, unique shape and size. On your next stay with us please let our Reception team know if you are unhappy with your room and we will do our utmost to re-allocate you to a different bedroom to ensure that you are comfortable. We hope you will allow us another opportunity when your travels bring you back to London to provide the overall positive experience you deserve. Kind regar
Guest rating:
5/12/2018
"Very tourist orientated"
Could not have room until 1500 although we checked in at 1200hrs Because we were going out left our luggage returned at 2345hrs still no room allocation Computer / reception very slow eventually went to our room 1225!! Breakfast goood if you like cookhouse style of service!!
Hotel response from Hotel Administrator
31/12/2018
Dear Guest, Thank your feedback. Our check in time is at 15.00 however we do apologies for the long delay upon check in. We hope we will get the chance to welcome you back and show you a guest experience that you deserve. Kind regards, The Cumberland Team
Guest rating:
29/11/2018
"Not the best"
We had booked two rooms , a double and a twin . When we entered the twin this was also a double. Totally unsuitable for two eighty + year old women .Eventually housekeeping came and separated the beds . Service in the bar was awful.
Guest rating:
27/11/2018
"Good"
Good
Hotel response from Hotel Administrator
31/12/2018
Dear Guest, We really feel honoured by your kind comments and appreciate that you took the time to share them. It`s our highest mission to ensure complete guest satisfaction and memorable moments. We hope to welcoming you back soon. Kind regards, The Cumberland Team
Guest rating:
13/11/2018
"Would have been excellent but for...."
the frustratingly long wait at check in and check out....
Hotel response from Hotel Administrator
16/11/2018
Dear Guest, Thank you very much for having taken some of your precious time to share this feedback following your recent stay with us. I am absolutely thrilled to see that despite the long wait to check in and check out you did ultimately have such a wonderful experience. We hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you well. Kind regards, The Cumberland Team
Guest rating:
12/11/2018
"Great"
Fabulous location,rooms clean and comfortable.Staff very pleasant and extremely helpful.This is our favourite hotel in London
Hotel response from Hotel Administrator
16/11/2018
Dear Guest, Thank you for you for giving us a top score. We are delighted that you felt welcomed from the minute you entered our majestic doors, greeted by our friendly team members. We always strive to deliver the best experience for our guests and we are pleased that you found our team members attentive and courteous. A comfortable stay ensures an enjoyable and exceptional stay. We look forward to welcoming you back to The Cumberland Hotel for another unforgettable stay in the near future. Kind regards, The Cumberland Team
Guest rating:
5/11/2018
"Disappointing, not as good as past stays"
Stayed at this hotel for 6 yrs, this visit lots of disappointments. I will be emailing the hotel direct also
Hotel response from Hotel Administrator
8/11/2018
Dear Guest, It is always disappointing to receive negative feedback and we sincerely apologise that you were disappointed with your stay. We would like to assure you that we value all our guest feedback to ensure that we are continually improving our standards of service and quality. If you would like to discuss your experience further then please feel free to contact the hotel and we will be delighted to speak with you personally. Kind regards, The Cumberland Team
Samantha barks brilliant Bes...
(28/7/2023)
Great experience
(28/5/2023)
Great
(12/11/2018)
Cumberland Hotel
(29/5/2018)
Outstanding customer relations from Mark Restauran...
(18/2/2018)
Cumberland Marble Arch
(15/12/2017)
Great central location, definitely worth its ratin...
(30/10/2017)
Every effort made to make the occasion special
(23/10/2017)
Sixth visit
(3/7/2017)
