Holiday Inn Express London Stratford reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

95%  based on 480 reviews

More reviews >>

Guest rating:

6/2/2026

"-"

Excellent location. Helpful friendly staff.

Guest rating:

31/1/2026

" Nice, clean hotel"

Great hotel, very nice staff. Just a pity the breakfast restaurant isn`t bigger.

Guest rating:

31/1/2026

"Excellent."

Hotel was excellent in every way, clean, comfortable, location and friendly, helpful staff. One of our party has a food intolerance and the staff could not have done more for her. Would definitely recommend.

Guest rating:

30/1/2026

"Staff polite and helpful. Nothing was too much trouble "

Well positioned for accessing ABBA venue and Stratford Park. Well served by public transport.Room well equipped and comfortable. Good hearty breakfast with servery constantly refreshed.Would definitely recommend.

Guest rating:

27/1/2026

"-"

Brilliant hotel. Nice bed , nice room, nice breakfast and great staff

Guest rating:

26/1/2026

"-"

I

Guest rating:

25/1/2026

"lovely staff, very welcoming"

very clean, lovely breakfast and friendly staff

Guest rating:

25/1/2026

"Great hotel so close to venue"

Lovely hotel really close to the venue. Good options for food, and bar open till 1am so time for a few drinks after the show too. Friendly helpful staff and really clean.

Guest rating:

23/1/2026

"Very good Holiday Inn Express"

Clean, modern and exceptionally comfortable. Evert single member of staff were helpful, courteous and friendly. A special mention to Kim, who works on breakfast. She was smashing

Guest rating:

19/1/2026

"-"

Hotel very clean and staff very friendly

Guest rating:

18/1/2026

"-"

Motiar on breakfast clear up was exceptional....he was so efficient and had a smilr for all as he was going about his work, he made our breakfast experience great.We normally use your hotel as its good value for money with ease to get into central London.

Guest rating:

16/1/2026

"-"

Staff very helpful. Room comfortable and quiet. Restaurant food messe sharing platter delicious.

Guest rating:

16/1/2026

"Comfortable and friendly "

Room was at the back of the hotel,so very quiet. Room is comfy and shower was quite powerful. Most guests are visiting for the same reasons we were.

Guest rating:

12/1/2026

"Clean hotel; helpful staff; lovely food."

The staff were all helpful and polite. The room was clean and roomy, with a huge bed. The bathroom and facilities were all clean and there was tea/coffee facilities available. We had breakfast included which was hot and plentiful. We also had our evening meal in the hotel; the food was hot and delicious - we would recommend.

Guest rating:

12/1/2026

"-"

This hotel`s staff have to be the most polite friendly and helpful team ever

Guest rating:

11/1/2026

"-"

Didn`t get there as national express did not pick up from falmouth because of storm goretti

Guest rating:

10/1/2026

"We travelled from Edinburgh to see ABBA & Ride The Cyclone. The hotel break was exceptional "

Guest rating:

9/1/2026

"Friendly staff"

We`ve stopped in quite a few holiday inn expresses. Decor is clean and colourful. Our only mild disappointment was the breakfast. It was all very lukewarm

Guest rating:

5/1/2026

"Efficient and comfortable "

A nice room, quiet but within easy walking distance to the ABBA arena and also to Westfield and the Underground and DLR stations at Stratford. Friendly staff, comfortable and clean. Really enjoyable breakfast buffet, too.

Guest rating:

3/1/2026

"Lovely staff, I would definitely recommend this hotel. Lovely clean smell as you enter from the stre"

Guest rating:

28/12/2025

"-"

Lovely friend staff and nice and clean

Guest rating:

17/12/2025

"Convenient "

Good location, walking distance from Stratford station. Clean, comfortable room. However, it was very noisy, we were woken throughout the night and early in the morning by banging and drilling sounds.

Guest rating:

5/12/2025

"-"

Lovely hotel , ,spotlessly clean,,,brilliant staff very helpful in every way,,amazing breakfast,,,,help yourself is much preferable as is not having to get out of bed early to eat breakfast so we`ll done for allowing a late up to 10.30.a.m. breakfast,,,ten outta ten thanks very much

Guest rating:

4/12/2025

"Excellent location for ABBA Voyage"

Clean and well presented. Very professional and friendly staff

Guest rating:

27/11/2025

"Nice , clean and comfortable "

We had a lovely one night stay. Staff friendly and very helpful. Very close to the Abba voyage show. Breakfast was lovely. Would definitely recommend

Guest rating:

21/11/2025

"Brilliant "

Great little hotel ? clean and service great .., breakfast was great

Guest rating:

20/11/2025

"Warm welcome, staff are very helpful and made this a perfect stay!"

Overall: This tailored overnight stay blends the glamour of the ABBA Experience with the comfort of a hotel offering bed, breakfast, and a well-stocked bar. It`s the ultimate city theatre break?music, sparkle, and indulgence all in one.

Guest rating:

17/11/2025

"-"

Hotel was basic at best. We asked 3 times to get the tv fixed. For the whole experience, if we did this again, I would choose a different hotel.

Guest rating:

14/11/2025

"Would I stay there again? - yes!"

We were made welcome the moment we arrived. The room was very comfortable and clean, all the staff were very friendly and helpful. The breakfast was of excellent quality.We are two ladies of 70 who take regular theatre breaks to London, always booking independently. We have never used your service before but would be happy to use you again - Lynn helped out when there was a problem with the booking going through and then on the day before we arrived, a real person phoned to check if it was a double or a twin that we had booked.

Guest rating:

13/11/2025

"-"

Excellent hotel? clean and well presented with a reallly good breakfast

Guest rating:

10/11/2025

"Seating area in restaurant was a little too cramped for comfort"

The staff were absolutely brilliant, very polite and helpful.

Guest rating:

3/11/2025

"-"

Lovely staff, all very helpful. Some drawers to put clothes in would have been better and a small drawer under the bedside table.

Guest rating:

31/10/2025

"Hotel staff brilliant.Friendly,very helpful"

Guest rating:

20/10/2025

"-"

Excellent customer service, unfortunately we had a noise room with a humming noise all night but other than that no complaints.

Guest rating:

20/10/2025

"Excellent staff and environment."

The hotel was ideally placed for getting to the ABBA Arena as well as Stratford tube station. The staff were excellent; helpful, polite and worked very hard to make our stay a very good experience. The hotel environment was comfortable; the beds were especially so. The breakfast was plentiful and had good variety and the evening meal was tasty and well cooked.

Guest rating:

20/10/2025

"Faultless"

Couldn`t fault a thing - great location for abba voyage and Westfield centre. Friendly staff - immaculate - good breakfast and ate in the restaurant one night which was lovely too.

Guest rating:

14/10/2025

"A Fantastic Hotel."

An exceptionally clean hotel. Bedroom (104) was spacious, clean and comfortable. All staff were very welcoming and helpful - and seem to take pride in their hotel. Breakfast and an evening meal were exceptional. Very conveniently placed for underground and Abba Voyage. Would definitely use again and recommend to others.

Guest rating:

5/10/2025

"-"

Hotel was very clean a comfortable Food was good and staff was very friendly.

Guest rating:

5/10/2025

"Holiday Inn Express,Stratford London"

Comfortable. Very pleasant staff. Wonderful choice for breakfast.

Guest rating:

4/10/2025

"-"

Wonderful staff. Excellent. Can`t fault anything. Even taxis they ordered for us . Lovely people

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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