To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
16/3/2025
"Saturday stay with friends "
Excellent stay from the moment we walked in the door to the moment we checked out! The staff we professional and friendly in equal measures! The buffet breakfast was fresh and plentiful. Will definitely stay again!
16/3/2025
"Perfect location and great staff"
Surprisingly spacious room for a London hotel in a perfect location for the theatre. All staff were friendly and helpful.
13/3/2025
"A gem"
Having booked a small double we were delighted to be allocated a bright airy room. Lovely and clean and good quality toiletries. Friendly helpful staff in all areas and a good choice of ingredients for breakfast. We were happy with a 15 minute walk to theatre land. Surprisingly quiet at night, even with the bedroom window open.
13/3/2025
"Fantastic customer service "
Wonderful hotel, beautiful room.. Great facilities.. Wonderful breakfast, with a great team.. Reception team really helpful..
10/3/2025
"Lovely Hotel"
The staff were excellent, really attentive. Continental breakfast was excellent,with plenty of choice. Comfy bed,lovely general ambience.
2/3/2025
"-"
Wonderful. Clean and staff were wonderful
28/2/2025
"Good location "
Great location , clean , tidy. Good breakfast and friendly staff
15/2/2025
"-"
Home away from home, taken care of the minute we arrived until we checked out. We will definitely come back. Thank you!
15/2/2025
"Noisy experiance "
Unfortunately there was building works going on during our stay and was very noisy. Also the door in our bedroom is poorly fitted. When someone opened the lobby/hall way door it caused the room door to knock which was very loud
12/2/2025
"Exceptional "
10/2/2025
"-"
This hotel was superb from checking in, cleanliness of room and breakfast staff a big hit for us. You would be hard pressed to find better people to look after you. A winner for us.
9/2/2025
"staff were exceptional "
31/1/2025
"We would highly recommend this hotel we couldn`t fault anything and will definitely be booking again"
28/1/2025
"Rathbone hotel stay on a Monday night - post evening show"
We have discovered a gem of a hotel! The location is so close to all the attractions of London yet a quiet place to retire to. Stand out was the incredibly friendly & helpful nature of the staff. Waiting in our room was a bottle of Prosecco, some chocolate & the most sincere birthday card & helium 60 th balloon! What a beautiful surprise! We returned to the hotel bar for post show cocktails - excellent bar. Breakfast the next day was perfect. Warmly greeted & so well looked after. Breakfast food & drinks were of very high quality.
26/1/2025
"Great hotel"
Great hotel very friendly staff, the rooms are excellent and very clean everywhere,good breakfast and nice area for having an evening drink. We have visited this hotel before and would book it again when visiting London.
24/1/2025
"Friendly convenient and confotable"
We had a great stay here celebrating my husbands 70th birthday. Card, balloon and chocolates in the room on arrival were a lovely surprise. All staff we met were polite friendly and helpful. Our room was spotless and very comfortable. The hotel is very conveniently situated, and we thoroughly enjoyed the breakfasts. We`ll be back I`m sure!
19/1/2025
"Excellent accomodation"
17/1/2025
"-"
Lovely hotel. Friendly staff. Refurbished room with coffee, tea and bottles of water
16/1/2025
"Great location and staff"
Room was spotless, hotel staff very welcoming. Excellent breakfast and service. Bed super comfortable and hotel location really close to everything but quiet at night. Would definitely return.
13/1/2025
"Lovely stay"
For our anniversary we stayed at the Rathbone Hotel we were greeted by smiling and welcoming staff who made our check in very easy. Our room was spacious with good decor, very clean and tidy with plenty of extras. The staff throughout the hotel were very pleasant and helpful nothing was too much for them. We will definitely stay at the Rathbone again
7/1/2025
"Has potential "
The service was good , especially at breakfast, the waitress went above and beyond to accommodate me as I`m gluten intolerant , she was very friendly and attentive, I didn`t get her nam but she was blonde with highlights. The room however, I think should have coffee and tea facilities, there shouldn`t be curtains in the shower and lastly the shower was either hot or cold, if you turned it a little bit one way it would be cold, and the other way would be quite hot, there was no in between. Other than that me and my husband had a good time.
5/1/2025
"-"
Our stay at this hotel was perfect. The rooms were spotlessly clean, all staff were so polite and very helpful. Breakfast was really good too we would most definitely return. I booked it as a package deal with hotel direct for the theatre and train included. It was a christmas present for my daughter, son and his girlfriend. We watched Michael Jackson in theatre which we would also recommend.
23/12/2024
"Very quiet peaceful in great central location "
15/12/2024
"The hotel was ok. The breakfast and breakfast staff were excellent. "
9/12/2024
"Exceptional Hotel with brilliant service"
Beautiful hotel in a great location. The staff were exceptional and very attentive. The room was spacious with a wonderfully large bed and one of the most comfortable we have stayed in. Good size bathroom, our own personal choice is a full shower, however this had a shower over the bath, but that didn`t really detract in any way. Breakfast was of high quality and did the job. Would definitely recommend and would stay again in a heartbeat. Also as it was my husband`s birthday huge thanks for the balloon, card and bubbly
27/11/2024
"-"
Friendly and helpful staff. Comfy Room. Lovely breakfast with hot spanish options in cosy restaurant.
19/11/2024
"-"
1st class hotel,very clean and comfy staff were very helpful and the breakfast excellant.
11/11/2024
"-"
It was my wife`s 50th, I let the hotel know this and they made it bit more special by putting a very large birthday balloon and a little bottle of prosecco in the room. Can`t fault any of the staff, they was all very kind and welcoming.
6/11/2024
"-"
A lot of noise from outside with garbage every night, breakfast ok ! Staff great
21/10/2024
"Great Place to stay"
This is the second time we have stayed here, It`s a great place with the most friendly staff lovely clean room fabulous continental breakfast & very friendly staff from reception, bar tender to catering & cleaning, could not fault it.We`ll be back
4/10/2024
"Warm friendly service"
19/9/2024
"-"
The best hotel we have ever stayed in, including overseas.
31/8/2024
"-"
The facilities and staff at this hotel are excellent.It was well placed for walking to the theatre venue.The staff were very pleasant.The room comfortable and an excellent buffet breakfast.
22/8/2024
"The hotel in a quiet village"
The Rathbone Hotel is a class act. My single room was spacious and the Buffet Breakfast offered good variety for all tastes included a hot alternative. The service through out the hotel was first class and friendly. The hotel is in a quiet area akin to a village and yet close to the busy Tottenham Court Road. The hotel is close to Goodge St Tube Stn on the Northern Line and close to a number of lovely restaurants and pubs.
18/8/2024
"Very nice area with lots of bars and cafes. "
18/8/2024
"-"
Great hotel, very friendly staff. Clean calm atmosphere. Great breakfast!
11/8/2024
"Welcoming and friendly front of house staff. Great location. "
9/8/2024
"Staff were lovely and so helpful!"
Loved staying here; the small doubles really are small lol but rooms were clean, pillows and beds were comfy and the complimentary water, tea, coffee and biscuits were a bonus! A little more variety for breakfast hot items would have been nice but it was all lovely nonetheless. Would definitely return!
3/8/2024
"-"
Excellent staff and accommodation. Pity about the building works but this did not bother us to much
14/7/2024
"Wonderful position."
Our 2nd stay here, and we will be back.The position is great, surrounded by great restaurants and bars 128077;128077;128077;
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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