To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
16/4/2024
"The Bentley, Knightsbridge"
Great location, fantastic staff and very clean however, this is absolutely NOT a five star hotel.I`m certain The Bentley was a masterpiece back in its day, but is now in serious need of some love and attention if it wants to be classed as five star hotel. Currently this is a three star at best.The Bentley - Please stop pulling the wool with the rating, it`s not fair on your clientele and will let your business down.
16/5/2022
"Beautiful Hotel"
What an absolutely beautiful hotel! The staff are fantastic and the food is great. I was very impressed by the opulence of the room. Sadly the aircon was not working in our room and the hotel was fully booked so our stay was marred by this. The staff offered a free breakfast as compensation but it couldn`t really compensate for the poor nights sleep due to the heat!! This would not put me off returning to the hotel as breakdowns happen and I would not expect lightening to strike twice!!
13/9/2021
"Nice hotel but not up to 5* standard"
16/6/2018
"Best hotel ever,"
So welcoming and everone so friendly..... it is one big happy family... plush surroundings and luxury... Afternoon Tea to die for! Would return again and again....
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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