The Queens Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

88%  based on 9 reviews

Guest rating:


"Very well placed hotel for a city break"

Queens hotel is within a short walk from rail station it is ideally placed as it close to many city attractions and eating places. Reception and bar staff were friendly and helpful I will definitely stay again when re visiting the city.

Guest rating:


"Great hotel and excellent location."

Brilliant staff. Very helpful and friendly.Good food and very good value.

Guest rating:


"Smoking room, was overlooking noisy main road ,started very early in morning."

Excellent location and room was clean and comfortable, staff very helpfull, good food ,would come again.

Guest rating:


"No more than basic cleaning done"

I found the hotel staff pleasant and helpful when approached, the breakfast was really good and the bed comfortable. However, just getting into the lift highlights the fact that cleanliness is not a priority. Basic cleaning in my room was done but the tv remote was filthy and the edges of the flooring, especially in the bathroom, showed that they are not touched - which gets you wondering how clean other surfaces are. Staff need more time per room or more thorough training.

Guest rating:



Comfortable and friendly. Excellent breakfast.

Guest rating:


"I made the right choice!"

Lots of hotels to choose from in York, but after much research and map reading picked The Queens as it is near everything. Along with that location was the reviews, all good, and l now know why. Great service from the reception staff, very good recommendations on where to eat etc. Excellent breakfast. Very happy and would return here if in York again!

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Sat: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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