Apex Waterloo Place

Guest rating:

2/12/2014

"Excellent customer service, accommodation and location."

Guest rating:

13/3/2013

"Charged twice for Breakfast"

Note whilst the hotel was good, my colleague was charged £20 for breakfast on departutre. Only on checking my booking I noted I had already paid. Therefore how do I go about claiming my money back please.

Guest rating:

11/3/2013

"Friendly helpful staff.. Wonderful twin room with two huge beds."

Helpful staff assisted with taking baggage for storage prior to booking in and following booking out which was a terrific assistance . Immaculate room with everything you need and expect from a four star hotel . Excellent location for seeing edinburgh . Only slight disappointment was the view from room.. Non existent but wouldn`t stop me from staying at this lovely hotel again .. We used the gym and pool incl steam room and all were clean and well equipped.. Thank you apex hotel for a lovely weekend !

Guest rating:

11/2/2013

"great hotel"

Had a fantastic stay here for a 40th birthday.Hotel really great ,large rooms and spotless.Fantastic breakfasts and great staff.Will stay here the next time i visit edinburgh with out a doubt.

Guest rating:

20/2/2012

"-"

Great location, extremely helpful and friendly staff. Only thing missing was a bath. Lovely big shower but missed chance to have soak in tub

Guest rating:

23/8/2011

"very comfortable and very attentive staff"

Guest rating:

3/4/2011

"Excellent hotel in a perfect position for sightseeing, shopping and dining"

Guest rating:

8/2/2011

"Very nice hotel"

The hotel was very clean and smart. The rooms were well decorated although a little small. The hotel is well situated close to Princes Street and is within walking distance of most of the attractions. The staff were friendly and helpful, if a little slow sometimes. I would stay here again.

Guest rating:

6/2/2011

"Attic"

I booked a double room, we were given an attic room with two single beds pushed together. On the far side of the bed arrangement it was not possible to stand upright. We were woken many times during the night by an intermittent metallic rattling which seemed to eminate from the aircon/heating system. On going down to dinner we were placed in a draughty corner but initiated a move. The food was passable but no better than 2 star, the sirloin made a steak knife a necessity and the guinea fowl lacked flavour. The overall experience is not one we would wish to repeat.

Guest rating:

10/1/2011

"bathrooms have no heating at all not good for a four star hotel"