Chelsea Harbour Hotel and Spa

Guest rating:

3/4/2023

"-"

rooms good bit tired looking for five star breakfast warm coffee cold had a few issues lifts broke down when checking out no communication to us guests no help until we kept asking we were all a little disappointed

Guest rating:

26/3/2023

"-"

Can`t fault the Chelsea Harbour hotel, staff very friendly, polite and professional. They would help you with any query you had. Hotel situated near to the overground trains and easily accessible to all the attractions. Would recommend visiting the hotel.

Guest rating:

6/3/2023

"Perfect "

Room amazing, pool wonderful, staff obliging & food great especially breakfast. Will return

Guest rating:

28/2/2023

"Outstanding "

Best hotel I`ve stayed in. Breakfast was lush. Staff very friendly and helpful. Would come back again .

Guest rating:

27/2/2023

"Beautiful hotel"

Beautiful hotel, room was amazing and staff couldn`t be more helpful. Only downside is a bit of a trek to get to if wanting to keep going into London centre for attractions etc . Overground tube station was closed all weekend so had to keep getting bus to get to tube station apart from that no complaints would definitely recommend if you want a bit of luxury.

Guest rating:

16/1/2023

"-"

the room was lovely . but very disappointed in the room service . we asked for breakfast T bags and extra milk which took 2 hrs to come and the T bags didnt arrive , we waited another 30 mins , and then the wrong ones were delivered .

Guest rating:

30/12/2022

"Complaints "

The hotel was lovely, but our room 417 was terrible, the TV did not work, the kettle was broken & to top it all off the window was broken & the draft kept us awake all night! Then we was moved to 108! No tv! More complaints ! Breakfast was cold & the staff was not trained in my opinion I had to ask for everything & wait! The manager did not really seem that interested! I am very dissatisfied & would like YOUR response!

Guest rating:

10/12/2022

"Clean and tidy "

Clean and tidy staff very helpful Room was great we had a suite which we haven`t experienced before

Guest rating:

6/12/2022

"Great suites and good location (40 mins to/from theatre district via nearby Imperial Wharf station)."

Great service, fantastic suite with numerous rooms. Very nice breakfast (some cooked options could have been a bit warmer

Guest rating:

20/11/2022

"5 star hotel? I don`t think so"

The vital looks all shiny however the decor of the room is dated. The room was so cold. I couldn`t get warm, asked for help with the air con settings but no one came. Charged £8 service for drinking two rounds of beers that were priced as expected for London. The sauna and steam room were both out of action in the mens and womans changing rooms. Found it weird that they have separate ones for male and female, if it was working I couldn`t have sat and chatted to the other half! No jacuzzi there. Complementary water in the room. Tiny coffee shots for the Nespresso. Breakfast.. buffet style for a 5 star was interesting? runny watery beans. No brown sauce!!! Scrambled eggs were amazing! The Chelsea woman`s team were staying at the time so that was a good talking point. Would I stay there again?? No because there are MUCH better hotels for the money.