Hotel Score:
93% based on 343 reviews
Guest rating:
27/2/2020
"-"
Very helpful staff.
Guest rating:
23/2/2020
"Over night stay"
Lovely clean hotel. Staff were very friendly would return to this hotel
Guest rating:
10/11/2019
"Good but ......"
My wife and I stayed 2 nights on 8/9 November and I paid an extra £100 to upgrade to a "Skyline" room. Quite frankly it was never worth it. There was not a lot more to the room compared to a standard double except that the room is on the highest 5th floor. You could not sleep with the window slightly open as the noise from the main street was overbearing. That could be traffic noise or people just walking along the street.
However, the staff were very good and the breakfast is lovely. My only complaint was the poor upgrade.
Guest rating:
23/10/2019
"Lovely clean room & Excellent service!"
Particular thanks to the young man on reception at around 23:00 hours for supplying us with extra coffee and fresh milk. Very quick and with a smile. Very much appreciated!
Guest rating:
20/11/2011
"buy breakfast at hotel not on line as £2 less expensive if done that way"
Guest rating:
10/11/2011
"For large hotel very personable and friendly"
I was impressed byt the manners and warmth of the staff. As I am likely to have to return fairly often in the next 4 years as my daughter is at uni I shall use you again.
Guest rating:
30/9/2011
"A wonderful peaceful stay,with superb service in every category. One tiny gripe was the pillows- ug "
The multiracial staff were a pleasure, always polite but eager to converse. A brilliant advertisement for Edinburgh. The hotel was perfectly placed to visit the many attractions. The day ticket bus service was an added perk. Buses frequent and rapid. Well done!
Guest rating:
17/8/2011
"A great place to stay in for Edinburgh"
A very good hotel where the staff were helpful and extremely polite. The breakfast was first class with plenty to eat. The evening meals were also very good and reasonably priced, though it could take a while to receive the meal once it had been ordered.
I would definitley stay at this hotel again as it is within walking distance of the Royal Mile and many other interesting places. Very convenient for the Royal Military Tattoo and the Edinburgh Fringe theatres
Guest rating:
3/8/2011
"Great hotel - shame about the fire alarm"
Lovey hotel, good position, great facilities but the 1am fire alarm was disappointing - not least because the hotel staff dealing with the fire alarm didn`t once communicate with the hotel guests standing sleepily in the rain for 40 minutes. Even though they criss crossed through the group with the firemen frequently. It would have been better if they had advised the group of the progress of the alarm, and at least offered an apology / free coffee / breakfast in the morning.
Guest rating:
29/6/2011
"Lovely rooms, great facilities"
Lovely room, complimentary upgrade, poilte reception staff, good facilities. None of this self check in nonsense - good service by good staff.
Only suggestions would be to have Sky Sports on the tvs in the rooms, and they could do with some signage on the main road pointing down Hill Street.
One of the nicest, and well priced, hotels I have stayed in for a while, and I stay in a lot.