make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
22/12/2022
"5 Star"
Fab hotel with very attentive staff. Would definitely recommend
14/12/2022
"-"
Insufficient heating in bedroom, reception staff trained to not offer breakfast when it`s been paid for,kitchen not working, couldn`t book a cab wouldn`t stay again
11/12/2022
"Lovely hotel but bit far from theatre 14 min walk from King`s Cross station"
7/12/2022
"Lovely stay nice clean hotel rooms and food"
The only observation I have was the service in the breakfast room did not affect us as we ate early but many people were queuing from 8.30am. Tables were not cleared quickly enough. Hence queuing and only allocating one table at a time. Kept running out of plates and dishes and had to ask for them. Staff need more efficient training. They should be on it.
5/12/2022
"Good but breakfast system a nightmare"
We stayed just one night being a friday. The hotel was modern and the room was very spacious and fully equipped and we had a pleasant nights sleep. Unfortunately the next morning we were greeted by a huge queue for breakfast something I have never experienced before which took 30 minutes to get to the front of. The issue was the system for clearing the tables as two waiters would come out with a tray to clear and then go back to the kitchen and disappear. So plenty of tables with dirty plates and cups but they would not let you sit down until they were cleared. A lot simpler if they had a tray stacker for the waiters to wheel around and use instead of disappearing never to be seen for several minutes. Even the till points around the room were piled high with dirty plates and cups. The breakfast when we got it was lovely with plenty of choice.
5/12/2022
"Nice hotel could be better"
Hotel nice - lifts a nightmare constantly arriving in no order to who pressed the button and not going in order. Also breakfast is fab food if you can in - the queue is horrendous - some of my party gave up and went over the road
27/11/2022
"Too far away from the theater, apart from that ok"
23/11/2022
"-"
Good location walking distance for Kings Cross underground giving you easy access into central London .
17/11/2022
"Comparable with a premier Inn or Travelodge but twice the price"
Was ok for an overnight stay. Room overlooked a large building site and wasn`t fully soundproof.slightly too far away for ease of getting to the theatre so more information is required on the website and perhaps some suggestions are needed. Should also be pointed out that the hotel is not close to a tube station but is walkable from Kings Cross. Partner spoke to reception about booking a taxi to the theatre and was told no need to come back when a taxi was required and it would take 5 mins. On doing that later in the evening it wasn`t possible and told there was a long queue. Man on reception very offhand. Praise to the concierge who flagged us a black cab but be warned it cost over £24 for the short journey
13/11/2022
"Crowne plaza King`s cross"
My only criticism is breakfast wasn`t included, but otherwise prefect
6/11/2022
"Great hotel and great price!"
I have always stayed at a Travelodge on my visits to London, however, I thought I would try the Crowne Plaza on this visit as it was cheaper than the Travelodge. This hotel surpassed all my expectations. It did not charge extra for early check-in or late check-out which was a bonus! The service was exceptional and the staff team were very friendly and nothing was too much trouble. The breakfast, and all the menu choices, were amazing. I asked for a quiet room and got exactly that on the 7th floor. My room was spacious and comfortable and the waterfall shower was fabulous. The only downside to this hotel was that it was a 20-minute walk from the nearest tube station, however, I quickly discovered the bus stops were all within a 5-minute walk from the hotel and so I was able to get to all the places I needed to visit. I will be definitely be staying at a Crowne Plaza on my future visits to London.
29/10/2022
"Too small room sofa put out into bed could not use dressing table and could not find coffee etc "
11/10/2022
"Overall Great"
Friendly staff, cleaners are amazing! Great good and overall great experience!
3/4/2022
"Clean and tidy "
The staff are very accommodating and welcoming. The room was clean and tidy. The buffet breakfast was also delicious and you never felt rushed to finish
1/1/2022
"-"
We didn`t stay at this hotel but the hotel we stayed in was lovely
31/12/2021
"Moved to another hotel (The Rochester) staff were great but hotel very run down and boiling hot!"
9/12/2021
"Staff need further training..."
Nice enough hotel, clean & efficient. Some of their front of house staff need some additional training in regards to just how important their customers are to their business success!
6/12/2021
"Pleasant stay"
I travelled with my husband and our young son. It was about a 10 min walk from King`s Cross Station so location was good. It took about 30 mins to walk to both Leicester Square and regent Street. We had 2 double beds in our room on the 7th floor. very clean and modern decor. The only downside to our stay was the restaurant. It advertised as grills and frites but it was mainly Indian food. very misleading. Breakfast was plentiful and made up of cooked, cereal,hams and cheeses, pastries...something for everyone. I would definately stay here again
5/12/2021
"Breakfast was poor and not good value for money "
Staff were rude and room was nice but could hear alot of outside noises
2/12/2021
"Could be better."
Would of rated it higher but the breakfasts we`re a bit on the cool side but otherwise no complaints
23/11/2021
"Top hotel "
Top hotel, very clean, welcoming staff, great breakfast and lovely big room Only small down side is its a bit of a walk to nearest tube station.
22/11/2021
"-"
Excellent hotel very helpful staff. Would stay there again
29/10/2021
"Room was a bit small for a double bed and double sofa bed. Staff very friendly. The hotel was very "
comfortable and clean. It wasn`t the original one we booked but we did enjoy our stay.
25/10/2021
"We were given Holiday Inn Bloomsbury because the booked hotel was commissioned by Government "
Hotel good. Staff excellent. But was not like for like.
24/10/2021
"Outstanding "
Loved our stay at the Holiday inn bloomsbury. Room was lovely and clean, had a great nights sleep. Staff at reception were brilliant, they have my daughter some chocolate which she was really happy about. Breakfast was great with a wide range for everyone. Will definitely visit again
16/10/2021
"Disappointed "
Bed too Small Bathroom small Rusty Soap Dispensor Marked carpet Hugely disappointed with Holiday Inn when we were expecting good quality at the Crown Plaza-not happy
13/10/2021
"-"
Very disappointed that we was moved from the Crown plaza to the Holiday inn bloomsbury. The holiday is room was tiny. Beds uncomfortable, aircon didnt work, carpet dirty, bathroom terrible and needed re fitting, back of the bed broke, door didn`t close properly. Staff very friendly
10/10/2021
"The hotel was closed as it`s being used as a covid hotel, we were not told that we had been transfer"
Can`t review as we didn`t stay there
15/9/2021
"Crowne plaza "
Would have love to stay in this hotel but was taken for Covid my the government and was put in a holiday inn Bloomsbury staff were very helpful and not as nice
12/9/2021
"We had our hotel changed due to the hotel being used for covid isolation so we didn`t stay there"
1/4/2020
"OK hotel, bar and food service not great"
Hotel was a fairly nice , Went to the bar around 10pm and couldn`t get any bar food, and even snacks were very limited, in fact i could only get 1 packet of crisps - as it was my daughters birthday we wanted some cocktails, which were very over priced. 3 cocktails £46, bar man was rude when i questioned the price. Hotel wasn`t in a great area either and certainly not close enough to walk to the theatre. I wouldn`t recommend staying here for a theatre break.
15/3/2020
"-"
Overall the hotel was excellent, when I was tidying up in the morning I looked under the beds and they hadn`t been cleaned under there for weeks. Old socks rubbish, fluff, it was pretty disgusting. This was under both double beds as we had a family room.
15/3/2020
"Staff English not good enough for clear communication pool nice though "
7/3/2020
"Great hotel"
Comfy bed, nice room and bathroom. We were given the option between a shower and bath tub. Room was very warm with no option to open a window - we`re only in March so not sure how the summer would be in there.
1/3/2020
"-"
Lovely hotel. Lovely staff. Good facilities. Couple of issues with the room but told staff and no problems. Would use the hotel again.
29/2/2020
"Overall good service."
Disappointed to find out that there was a charge to use the facilities and we particularly chose the hotel for this reason. We weren`t told on check in about this and had to discover this when we went to the leisure club. The room was said to be a room for 4 and there were not 4 mugs, glasses or biscuits.
24/2/2020
"Very happy with our stay. "
23/2/2020
"Room too hot, air con not working "
A disappointing stay this time.
22/2/2020
"Crowns Plaza...always good!"
Bit of a walk from Kings Cross Station, but well worth it. Quiet rooms, with all amenities. Did have to ask for 3rd mug and extra biscuits! Comfortable beds and great shower.
21/2/2020
"Had a fantastic stay would highly recommend it"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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