Hotel Augustin - Astotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 66 reviews

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Guest rating:

19/3/2013

"Hospitable, friendly, great service and staff"

Would recommend to anyone. Great staff who were very helpful and friendly, nothing was too much trouble. Great location for accessing the sights of Paris. Good value breakfast, quiet location, clean and tidy. What more could one waht for a stay in Paris

Guest rating:

20/2/2013

"Well-positioned, clean, quiet and friendly."

The members of staff clearly take their work seriously and were pro-actively helpful at all times. The value for money is good but, with a croissant and coffee for breakfast (or even just some early morning coffee) offered as part of the standard booking, it would have been outstanding.

Guest rating:

3/2/2013

"Simply superb in every respect. Welcoming,cheerful,helpful staff.Spotlessly clean.Spotlessly clean."

Simply superb in every respect.Staff are cheerful,welcoming and very helpful.The whole place is spotlessly clean.Its location is brilliant...we walked everywhere direct from the hotel.Excellent cafes ,restaurants and shops literally on the doorstep.Hotel `s continuos supply of complementary refreshments from 1pm- 9pm well used and appreciated by guests.The only addition we would have appreciated was the facility to make a hot drink,in our room,first thing in the morning.However,we came to overlook this as it was all such good value for money and we thoroughly recommend it to anyone.

Guest rating:

27/1/2013

"good stay in awful weather, no bar!!"

hotel is good , however their designated taxi to CDG airport was awful - the Chinese driver did not have a Clue as well as sat. navigation, he was reading a double page of instructions from a note-book on his dashboard & sitting up to read this.! kept having to sit up to read this.

Guest rating:

5/1/2013

"Great location, very helpful staff, lovely hotel."

Guest rating:

18/9/2012

"Lovely stay"

Quentin arranged for us to have an upgrade to a superior room which was fantastic. Fabio was also lovely on reception. Hotel is situated in centre of Paris, in a lovely district. Only downside might be a little way to the metro (only 5/10 mins to be fair). Breakfast was great and room was large and very beautiful. Would recommend!!

Guest rating:

29/7/2012

"Fantastic Hotel and staf"

The hoel Sait Augustin was an exellent and well run establishment with fantastic staff. When my wife and I arrived, we were greated with a smile and a greatt welcome to the Sait Augustine Hotel bt the staff. The room was very clean and fresh and the bed was comfortable indeed. I will recomend this hotel to any friends or family that wish to visit Paris in the near future. There was a male on the night staff called Harry, he was very helpful in locating us a great resturant for my wife and I to dine out at, on our first ever trip to the capital. His choice and knowledge was first class as we had a brilliant night out. So well done to the staff for making our great stay at the Saint Augustin Hotel, Paris a fantastic one. Mr & Mrs Doherty, London England

Guest rating:

20/6/2012

"exceptional service "

The staff gave us excellent service. There was also a complimentary bar for snack and drinks which was very convenient when we want to grab some snack or something to drink. The rooms were spacious and clean.

Guest rating:

30/5/2012

"Shockingly AWEFUL. Dismal, drab, worn out, dirty, rude staff. "

Do yourself a favour and avoid this like an ass F*cking from a rhino! Don`t believe the pictures on the website. HUGE amount of artistic license used in CREATING these fabricated pictures. I travel Europe all the time. Trust me ,this place is a shit hole. Fucking horrendous!!

Guest rating:

23/4/2012

"Fantastic!"

Had to come to Paris for a quick visit and I was delighted with the hotel. Room was a great size double bed when I was expecting a single and gorgeous view of the roof tops of Paris. Thank you for a great visit.

Guest rating:

3/4/2012

"very helpful very clean - "

found the staff to be extremely helpful an accomodating - their english was excellent, they were helpful with directions and advice and the hotel was in a central position - about 10 minutes walk or so from arc de triumph, and about 3 minute walk from the metro - the room facilities were great with a balcony and excellent room service - very impreessive for a 3 star hotel - definately will stay again and recommend to friends

Guest rating:

5/2/2012

"friendly , polite and extremely helpful"

Myself and my friend stayed here for two nights fri-sun , we were greeted by very polite receptionists. We didn`t know how to get around, and get to some tourist areas but with their precise directions we were able to efficiently. I recommend you book a top floor room , that way you can appreciate the view from the whilst having breakfast on the balcony. Only down fall not many restaurants stay open till late in st Augustine , but there are a few café around . Would stay here again but this time in summer.

Guest rating:

31/1/2012

"Excellent Hotel would recommend"

Great Hotel, friendly helpful staff, had no problem what so ever. Would definately return and recommend. Rooms a bit small but very cozy.

Guest rating:

25/10/2011

"-"

Great location, lovely staff and very clean. Would certainly go back again :)

Guest rating:

24/8/2011

"-"

Great value for money & location. Closet metro line 5 mins walk. Friendly staff with local information etc.

Guest rating:

18/8/2011

"Hotel and staff were excellent, we surely will recommend it to our friends."

Guest rating:

17/7/2011

"Pleasant reception staff who spoke good English."

We found the hotel to be in what was more of a business part of Paris. I had not realised it was a `chain` hotel, (Great Western) but the standard was good. Rooms were quite small but comfortable, the bed and pillows were good. The bathroom a little on the small side, but adequate. Lovely Air Con and not noisy at night. A good choice of restaurants nearby. We popped around the corner to a very pleasant sit-in boulangerie every morning for juice, coffee and croissants (for four of us about 24 euros), with kids felt more comfortable and french than the hotel breakfast room. The walk down to the concorde area took approx 25 mins, so pretty central for Lourve, river. We did walk back from the Eiffel Tower along the Champs Elysee which took probably a good hour or so. Taxi back to Gard de Nord cost about 16 Euros.

Guest rating:

13/6/2011

"Good value"

Excellent location and very close to several Metro stations, room was a decent size and well decorated, but let down a little by the bathroom (needed updating). Breakfast was pleasant (continental) and reasonable choice of meats, pastries etc. Staff very helpful and pleasant. We used this as a base to explore the Champs-Elysee area on a recent trip, easy to reach by tube or walking, lovely district with St Augustin church very close.

Guest rating:

23/2/2011

"Great room, brilliant breakfast, wonderful location."

Will definitely stay here again on next trip to Paris. Highly recommend.

Guest rating:

8/2/2011

"Excellent position, great breakfast, good value for money"

Guest rating:

13/12/2010

"-"

Hotel was in a very good location it is central few minutes from metro and only five minutes from main centre plenty of eating within the location of the hotel.Room was very clean and had everything that you would need for your stay staff were very helpful. I would go back to this hotel we had a pleasant stay.

Guest rating:

15/11/2010

"very satisfied!!!"

the staff was excellent! very polite!! clean hotel and service was great!

Guest rating:

31/8/2010

"Booking probelms"

When we arrived at the hotel we were told that there had been problems with the booking system and that there were no rooms available. The hotel provided a taxi to another hotel in the chain about 5 minutes away (which I had specifically chosen for its location). Not a good start to my mother`s 80th birthday celebrations. One of the rooms allocated in the second hotel then had a leak and we awere transferred to another; third time lucky.

Guest rating:

7/7/2010

"-"

My friend and I were only staying for one night, but we found the staff helpful and polite. The room was small but very clean and comfortable. The hotel is situated down a quiet side street, good for Metro and excellent bistro`s. Buffet breakfast good. Would stay again but would hope there was a slightly larger room!

Guest rating:

28/6/2010

"on arrival we were told there was no room available, and were decanted to the Joice Hotel.....This i"

Guest rating:

20/4/2010

"The staff were very friendly and the room was clean and quiet. "

Thank you for making my stay stress free.

Guest rating:

5/3/2010

"great location, neat and tidy hotel - drinks and food exspensive"

Guest rating:

28/2/2010

"-"

A Super hotel. Very clean and central. Staff very helpful. Just one small thing. We English enjoy tea making facilities in our rooms and there were non available to us despite a request but otherwise we loved. Thank you

Guest rating:

29/9/2009

"-"

Good location to all amenities (shops, bars, restaurants, metro and top tourist attractions are all within walking distance). The staff was very welcoming and helpful. The room was clean but small. I would recommend anyone to stay at this hotel.

Guest rating:

31/8/2009

"-"

Great breakfast. Coffee excellent! Rooms alittle small. Abath in room the room would be good. Reception staff professional, however slightly cold!

Guest rating:

17/2/2009

"-"

The hotel is not that close to the Champs Elyesee as advertised - infact a 20min walk to the Arc de Triomphe! It is however a nice small hotel with polite and helpful staff. The rooms are very very small - but fine for 1/2 nights stay - any longer and you might find it a bit too cosy! Overall a nice hotel - don`t rely on the TV though - no english channels except BBC news and CNN.

Guest rating:

9/1/2009

"Friendly reception staff, room clean & tidy. A bit compact but aren` t all Paris budget rooms "

Guest rating:

26/9/2008

"Location;Location:Location!"

Ideal location to visit all the sights in Paris. Rooms small but clean with air conditioning that really works! Staff reasonably helpful. Breakfast @14 euros per person a bit on the pricey side unless included in the room rate. I would use it again.

Guest rating:

20/9/2008

"Extremely unhelpful staff. Noisy. Poor value for money"

The worst 3 star hotel that I have ever stayed in. The staff were rude and unhelpful. I got lost trying to get to the hotel and I was only two blocks away. The receptionist hang up in the middle of the conversation becuase other guests arrived!! What am I? The rooms were not cleaned until late in the afternoon. When I complained I was told that they had until 3 pm to do it! Never again.

Guest rating:

17/9/2008

"-"

Hotel was very clean and modern .Our room was very small ,you opened the room door and the corner of the double bed was right there.My friends room was slightly bigger.Breakfast was everything you come to expect ,good choices ,plenty of.Everyone at the hotel was very pleasant and welcoming.Hotel was in a good location ,easy to find and 2 mins walk from metro.

Guest rating:

13/9/2008

"clean convenient location"

Guest rating:

8/9/2008

"Recommended"

Having never been to Paris before,I was a bit apprehensive after reading review after review. however I need not have worried as the hotel was excellent,spotlessly clean,excellent breakfast and very pleasant staff. Only problem was finding the hotel.Never been to a place where the taxi drivers have not got a clue as to destinations in thier own city,but that does not reflect on the hotel which I can fully recommend.

Guest rating:

29/8/2008

"Good location & helpful staff, room was clean & tidy."

Overall experience with this hotel was good with friendly staff, the only gripes we had was the strong smell of cigarette smoke coming from the bathroom (vents?) during the night, presumably other guests smoking in their rooms, also the walls must be very thin as noise from adjoining rooms especially in the early morning was a problem, finally on our last morning there was no breakfast available, we we`re told the staff had not turned in, it was 6.30 am but we had been told it would be available from then...this amounted to 28 euros ! so we had to leave without breakfast.

Guest rating:

27/7/2008

"Small inexpensive hotel, but perfectly formed in a great location."

Had booked a twin room for a friend and me as we were going to see Tom Waits in Paris. On arrival they gave us a room each for no extra money, which was a bonus. The rooms were small but actually rather nice. The bathrooms were very small, and as I am tall I kept banging my head on the ceiling, but I thought iot was well appointed comfortable and very clean. Yes, would stay again!

Guest rating:

27/6/2008

"-"

The hotel forgot to order us a taxi to take us to the Gare du Nord for our return journey home, we made the train with 5 mins to spare!

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