Barcelona Universal reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

93%  based on 136 reviews

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Guest rating:

21/1/2012

"Hotel is ideally situated."

Clean and spacious room. Very close to the metro. Enjoyed the stay. Breakfast is also very good. Would strongly recommend this hotel to others

Guest rating:

28/11/2011

"Great value"

Good location, very clean and excellent staff

Guest rating:

26/10/2011

"Good quality hotel in good location for the tourist attractions."

The hotel was in a great location for doing the tourist attractions and only a 10 minute walk from the port and The Ramblas. Also on the main line for the football stadium with the tube just outside the door. The staff were friendly and there was a lovely outdoor small pool at the top of the hotel if the weather was hot. All the hotel was clean and in good decoration. Our room was at the front of the hotel and although very noisy at night with the traffic we slept fine - I just wear earplugs. I would definitely stay here again as the quality of the hotel was good for the money we paid.

Guest rating:

17/10/2011

"-"

An excellent hotel in a superb location within easy walking distance of La Ramblas and the port with easy access to the metro. Rooftop area of the hotel is perfect for relaxing after your day and the rooms are well proportioned and comfortable. Only drawback is the lack of tea and coffee making facilities but packing a travel kettle sorts this, the mini bar fridge is big enough to hold additional bottles of water and there are plenty of shops in the local area to buy this and anything else you might need. Staff were helpful when we needed it and are happy to hold luggage on check in/out day if required. I would have no hesitation in recommending this hotel.

Guest rating:

7/10/2011

"A super hotel in the centre of Barcelona"

We found the hotel very smart, modern and comfortable. It is situated in the heart of the city centre with La Rambla as easy stroll away and right beside the metro which is very easy to use. The staff were friendly and helpful and spoke excellent English. It was lovely to relax by the pool on the roof terrace after lots of sightseeing!

Guest rating:

24/8/2011

"great quality, very central hotel"

lovely hotel, located right in the heart of Barcelona and putting the beach and Las Ramblas within easy walking distance. I would definately recommend this hotel

Guest rating:

17/8/2011

"A member of staff (Juan Jose Blazquez) gave superb customer service after our passports were stolen"

Guest rating:

4/8/2011

"Very nice clean Hotel, large rooms and very central for tourist attractions. Breakfast is expensive"

Guest rating:

18/7/2011

"very good hotel"

The Barcelona universal hotel is a lovely hotel central to everything 5 min walk from the ramblas & a short taxi ride to the olympic port. & the metro & bus stop is right outside. we found the staff very helpfull they gave us excellant pointers of how to travel to various places & the cheapest & easiest way to get there. the breakfast was good apart from the scrambled eggs were VERY SALTY. we will definatley be returning to this hotel.

Guest rating:

9/7/2011

"-"

As a group of 5 girls aged 21 this hotel was excellent.close enough for us to walk to las ramblas but an ideal situation as it is not located in the centre.we had two rooms a triple and a double both had plenty of room for all of us to get ready.excellent facilities with the solarium being our favourite for relaxing.lovely Views and brilliant to have a bar located at the pool.staff were very friendly and helpful. I would defiantly recommend this hotel!!

Guest rating:

25/4/2011

"-"

We loved staying at this hotel. Modern and very spacial rooms with excellent room service. The staff couldn;`t have been more welcoming and friendly. We would definately stay again as well located just a short walk from Las Ramblas and ideal for the metro system.

Guest rating:

28/3/2011

"Great Hotel Experience"

We had a wonderful stay at the hotel. The room was very comfortable, clean and a nice size. I thought the staff were extremely polite, helpful and very charming. I would recommend it to anyone wanting to stay in Barcelona.

Guest rating:

12/3/2011

"Great modern comfortable hotel within easy reach for a lot of attractions and transport will come ba"

Will return again soon great location and comfortable hotel wish we stayed longer see you next time

Guest rating:

26/2/2011

"Brill hotel ideal location especially for metro hotel prices no more expensive than other bars & res"

Guest rating:

23/2/2011

"Very comfortable hotel and rooms."

Room not cleaned until quite late in the day (after 4pm) and when I raised this with the receptionist, he wasn`t particularly sympathetic.

Guest rating:

23/2/2011

"Fantastic Hotel, great position, friendly staff, rooms clean and air conditioned, will return"

Right necxt to the Metro in a perfect position for exploring, on a main road so quite noisy but double glazing keeps most of the noise out, we stayed on the front of the hotel on floor 8, great views. The roof terrace is lovely, comfortable chairs and views to the front and rear of the whole city.Excellent value for money.

Guest rating:

28/1/2011

"very good hotel best to book a room at the rear as we did busy road at front"

Guest rating:

6/12/2010

"Ideal for a pre-cruise stay"

We checked in feeling harrassed after nearly being robbed on the metro! The staff were professional polite and the room spacious and clean with a fantastic view over the city. Would definately stay again...but get a taxi from the airport.

Guest rating:

3/12/2010

"Excellent rooms very clean . request for rooms together was given . excellent location . "

downfalls bar not staffed often had to get someone to serve . rooms on front very noisy due to main road . traffic busy all night long

Guest rating:

22/10/2010

"Lovely hotel, great location"

I stayed in this hotel with a group of friends for a weekend. The rooms were clean, neat and very nice. The hotel was located close to Las Ramblas and was a good base for exploring the city. The rooftop pool and solarium were great for chilling out. We really enjoyed our stay and would return.

Guest rating:

26/9/2010

"-"

A great hotel very friendly and helpful staff . Excellent location for all attractions.

Guest rating:

9/9/2010

"loss of gifts from room"

Overall a very nice looking and clean hotel,reception staff very helpfull with my problems,the minimal breakfast would be a dissappointment if you wanted a full english, ..our childrens gifts went missing from the room,apparently put in the trash by mistake by a cleaner,dont let my problems put you off,i would go back,on a room only basis,and keep my gifts in the free of charge room safe

Guest rating:

5/7/2010

"Great Hotel in a Good Location"

This hotel was lovely and it`s in a good location, only a 10 minute walk to La Ramblas. The swimming pool was very handy after a long day of sight seeing etc. The hotel was very clean and the staff were very helpful, I would definately stay here again.

Guest rating:

2/7/2010

"Quality Hotel in excellant location"

Very clean, friendly hotel, good sized room with huge bed (may have been up graded)well situated, with comfortable walk to las Ramblas, beaches etc, with subway just outside.

Guest rating:

8/5/2010

"good value for money"

Guest rating:

26/3/2010

"Would be very nice if there were tea and coffee facilities in the room"

We ate in your restaurant on our first night and found the food very poor and far too expensive. but apart from that the hotel was very good and the staff were very helpfull.

Guest rating:

4/11/2009

"-"

thought the hotel was really good, staff were very polite and the cleanliness of the hotel was excellent, the main road was a little busy and noisey at times, but otherwise really good, wouold highly recommend this hotel to a friend

Guest rating:

23/10/2009

"Clean Hotel nice rooms helpful staff"

A bit of a distance from town about 15 minutes walk to Ramblas, however next to metro for both line 3 and park train. Free internet access excellent base when visiting.

Guest rating:

19/10/2009

"Excellent hotel superb location"

Wonderful location and friendly efficient staff would definitely stay again.

Guest rating:

16/10/2009

"Very nice hotel and room was kept clean. "

It would be better if they had a restaurant which didn`t charge exorbitant prices for a cold buffet and tea and coffee making facilities in the room. Pity about guests leaving their towels over the sun loungers....

Guest rating:

30/6/2009

"A great find in Barcalona"

Great breakfasts. Hotel clean. Staff friendly and helpful. Super location to explore the city. I`ll be back.

Guest rating:

20/6/2009

"Convenient location. Good value for money"

Most staff very helpful, however some exceptions - we encountered unhelpful attitude quite frequently when it became obvious that we were non Spanish (or Catalan) speaking tourists. Walls not well insulated - voices could easily be heard from adjacent rooms.

Guest rating:

21/7/2008

"i would stay here again"

good hotel, good location (close to amenities but in a less busy area). our room was quiet but I wonder if the rooms facing the road would have been noisy.

Guest rating:

2/6/2008

"-"

The location is fairly central and the area is busy enough to feel fairly safe walking around at night. Rooms of average size for a 4* with a high standard of cleanliness. Good facilities including free internet access.

Guest rating:

20/4/2008

"Central close to Las Ramblas"

Rooms comfortable, some road noise at front, metro station immediately outside, walking distance to Las Ramblas area. Buffet breakfast good, evening meal average.

Guest rating:

31/3/2008

"A Nice Hotel, Friendly, helpful staff, not generally a hotel suited for a young family."

No major complains but, be aware they do have parking, but only limited space and they will charge you 22? per day, can be cheaper parking in one of the pay for parking down the street. Also if travelling with young children watch out as they may try to charge you 25? per day for a travel cot on top of what you have paid already. Also the restaurant only has one high chair, which during our stay of 4 nights was broken, when it was available it had a huge cigarette burn in the middle of the tray, not what I would class as 4 star.

Guest rating:

10/3/2008

"Very well situated. Good size rooms. Competitive rate. "

Friendly staff with the exception of the restaurant breakfast staff. Inadequate bar arrangements

Guest rating:

3/3/2008

"great location, helpfull staff, nice rooms and good breakfast"

Fantastic rooftop panoramic views of city. Good eating locally if you know where to go. Hotel good and staff generally very helpful. Would go again.

Guest rating:

19/2/2008

"Very Close to all the attractions, 5-10 min walk to Las Ramblas, and that Marina"

The hotel staff are really helpful and friendly, rooms were a good size bed comfortable and breackfast was also good, but the only down side to the hotel was the staff in the breakfast room, very moody and unwelcoming, but would recommend this hotel to friends and family.

Guest rating:

17/2/2008

"Clean"

Very clean hotel and the staff very helpful

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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