The Langham London reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

95%  based on 214 reviews

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Guest rating:

18/1/2011

"Excellent beautiful room up graded. Nothing was too much trouble for them"

Guest rating:

14/1/2011

"-"

Bar was a little too expensive but overall our stay was nothing short of fantastic. Would not hesitate to stay again. In fact will stay there every time we visit London from now on.

Guest rating:

31/12/2010

"Fantastic hotel!"

The Langham is a fantastic hotel and we really enjoyed our stay there after Christmas. The location is fantastic and the service was impeccable during a very busy period in the year. I would definitely stay there again and recommend it as the perfect hotel for everyone.

Guest rating:

30/12/2010

"Good service, good room, fantastic location at a reasonable price. "

Guest rating:

21/12/2010

"Delightful traditional hotel with friendly, helpful staff"

We stayed in a standard room on the first night which was very agreeable although the bathroom sink hot tap didn`t work. However generally the room was very comfortable and had everything you would expect of a hotel of this standard. On the second night we upgraded to a larger room with a beautiful view of All Souls Church and the increase in price was certainly reflected in the increase in size and quality and included access to the "club" facilities which we felt ment the upgrade was good value for money. The only downside to the visit was the fact that the spa was being refurbished so we could not benefit from that despite the spa being one of the reasons i reserved the hotel. However we will definitely return and would recommend this hotel to other people.

Guest rating:

19/12/2010

"location 9 /10, room size 6/10, bar & resturant prices 4/10, bathroom 1taxi/10 taxi availabilty 2/10"

Hotel bathroom products cheap, no separate shower, gap in bathroom sliding door so a privacy problem! Prices in resturants expensive, which if the food was up to the mark i would not mind paying. Never any taxi`s available, so that made us late for the theatre. will stick with the landmark.

Guest rating:

7/11/2010

"A very comfortable stay"

I only wish that there was not an addition to every invoice - even breakfast - of a service charge. Is it not possible to have an all inclusive charge?

Guest rating:

11/10/2010

"A wonderful experience one always to remember"

Our first visit to The Langham and not our last we were on our honeymoon and was delighted to receive fruit, flowers and half a bottle of champagne perfect. The food was out of this world the decor was perfection attention to detail from staff delightful I would give this hotel 10/10

Guest rating:

28/9/2010

"The Langham"

As always the service at this hotel is exceptional and only a 5 minute walk from Oxford Street. Staff are friendly and knowledgable. A real treat if you want a luxury break in London.

Guest rating:

23/8/2010

"Comfortable, clean, brilliant location"

We had a lovely time here on a room only basis. It wasn`t cheap but there are 4 star hotels charging a similar amount so I thought it was good value. The staff were lovely and couldn`t be more helpful. We ate breakfast out; £20 a head for a buffet I think expensive. There are loads of good places around to eat, Ponti`s on John Prince`s St (a 5 minute walk towards Oxford St) did fab eggs benedict with friendly service.

Guest rating:

12/7/2010

"Peaceful luxury"

Stayed for 2 nights with 16 yr old daughter on shopping trip. Fabulously quiet and comfy room. Attentive staff and eager to help concierge (Anthony was great) without being "in your face".. Would have loved to stay longer but funds did not permit! Great location for shopping. Want to stay again.

Guest rating:

30/5/2010

"-"

An amazing hotel with Impeccable service.

Guest rating:

4/5/2010

"Relax in Comfort"

My friend and I stayed for 3 nights, we had excellent service throughout. The beds were sooo comfortable!! We took advantage of the pool facilities which again were of the best. We will be returning and will get a good deal through Hotel Direct.

Guest rating:

19/4/2010

"Marvelloos Hotel - Top drawer in every department."

Guest rating:

19/4/2010

"Wonderful"

Guest rating:

12/4/2010

"refurbished room with Queen sized bed was superb. WONDERFULLY QUIET. polite attentive staff. "

Very convenient location for shopping and theatres. Nice indoor pool for a refreshing swim. Staff very pleasant and helpful. Beautiful rooms. Plenty of nearby breakfast venues for those, like us, not on on an expense account. The one meal we did have in the Landau restaurant was expensive (£45/head) but was superb gwg 12 April 2010.

Guest rating:

11/4/2010

"-"

Beautiful hotel, but bar prices outrageously expensive.... £11 for a glass of wine! Also, breakfast wasn`t included. The hotel price for breakfast was £27.50 per person, which again was very pricey! We had a lovely time though and would certainly reccommend the hotel for comfort and style!!!

Guest rating:

5/4/2010

"Best hotel in London by far"

Guest rating:

28/3/2010

"Great hotel"

This is 5 star at it`s best

Guest rating:

21/2/2010

"We love this hotel. friendly service and great location!"

It was great to spend the weekend and we enjoyed our base at the Langham. Thanks again to Ian our great "guide"! On this trip it was just me and my partner - a little romantic wekend! But we have been her before with my sister and our 3 teenage nieces who now ask us to to come to the Langham for special treats! This hotel has it all a mix of old style courtesy and charm with modern service. Thanks again!

Guest rating:

7/2/2010

"Very well looked after"

Only problem was trying to get the restaurants to answer the phone

Guest rating:

23/12/2009

"A perfect place to get away, superb customer service."

Guest rating:

21/12/2009

"Fantastic Hotel, Elegant, Plush and Dignified"

I simply can not fault the Langham, the service, our room and everything was wonderful, it was a hotel that would normally be well out of my price range, but as a one-off stretch for a special romantic occaision it was worth every penny. If I can afford it again, I will go back.

Guest rating:

28/10/2009

"Lived up to its reputation"

Stayed for one night and the service was very good and the room and facilities of a very high standard. It has recently been renovated and as such everything looked very new. Pool was a tad colder than we would have liked, but overall a very nice stay - we would go again. Definitely recommend the bed and breakfast option.

Guest rating:

27/10/2009

"First class accommodation, service with very good location for central London"

We found the hotel presentation excellent, with warm and enviting interior, welcoming and friendly staff and excellent facilities. While we would have preferred to be nearer to charing cross, covent garden, the slightly different location was easy to overcome. Breakfast was very good with attentive and friendly staff, and overall we thoroughly enjoyed our stay and would highly recommend the London Langham Hotel

Guest rating:

26/10/2009

"Fantastic service"

Beautiful hotel, which really knew how to look after its customers. I went with my girlfriend for one evening B&B for her Birthday, which as soon as I mentioned at the check-in desk the occasion we were offered a free upgrade to a Club Room (over £100 more expensive than the Classic Room I`d booked) and we received a champagne breakfast. It really made her / our weekend and we will certainly be returning in the future. Also, to add - the breakfast was superb as well!!

Guest rating:

26/10/2009

"-"

Very friendly staff. we arrived early and our room was ready and we had been upgraded to a clubroom which was a lovely surprise.Fantastic breakfast in the landau room. hotel is a beautiful old building that has been restored with love and attention to detail.great location would definatly stay again

Guest rating:

25/10/2009

"Great Hotel Makes a diffrence"

cannot complain about one thing about my stay at the hotel

Guest rating:

24/10/2009

"Service excellent but drinks expensive"

Guest rating:

19/10/2009

"Fab hotel"

Beautiful hotel, v friendly staff. Excellent breakfast. Already warned about drink prices so took our own bubbly!

Guest rating:

28/9/2009

"Attention to detail from staff was very good, although the room a little small , food good"

Guest rating:

19/9/2009

"Lovely hotel. Ideal for shopping in Regent Street/Oxford Street and not too far from Theatre Land"

Were greeted by so many of the staff when we arrived and were made to feel very special. Room was nice, breakfast was out of this world and I have never come across such lovely curtious staff before. The only thing which came as a bit of a shock was the prices of the drinks in the bar!!

Guest rating:

15/9/2009

"Nice renovation but Service very bad. Not worth it."

Guest rating:

27/4/2009

"Excellent hotel very freindly staff"

Very attentive to our needs. Think of the little things like giving our daughter a rose at the front desk. Would defintely recommend and stay again

Guest rating:

9/4/2009

"Could not be faulted. Staff very attentive but without `hovering`. Warm welcome, food fantastic!"

Would recommend. Had anniversary chocolates and champagne. Want to go back again soon.

Guest rating:

7/4/2009

"Very poor service"

Having stayed at the Langham on many occassions I was really upset to receive the very poor quality of service I received on this stay. This included being shut out of our room on 2nd night, having to send the room service back three times, being charged for breakfast twice, having the booking changed to continental breakfast after paying for the stay and the room was dirty.

Guest rating:

6/4/2009

"Fully mondernised 17th century hotel boasting charm, excellent facilities and attentive staff"

Guest rating:

5/4/2009

"-"

hotel staff were very polite and efficient.the room was smaller than i imagined and the toilet was not clean in my room.The food we had was excellent aswell as the service in the restaurant.

Guest rating:

2/3/2009

"This is a well run hotel with friendly and efficient staff. The refurbishment looks and feels good."

We enjoyed our brief stay at the Langham where we were made to feel welcome. Our room was equipped with everything we could want and the bed was very comfortable. We would stay there again.

Guest rating:

27/2/2009

"Superb Hotel with wonderful customer service"

We were very impressed with the welcome we received and customer service throughout our stay. It opens your eyes to the lack of customer care generally received in Britain. Although the hotel is currently under refurbishment the only inconvenience was the journey to our room, but the exercise did us good. The rooms are very clean and beautifully decorated with all the necessary extras. The restaurant is elegant and food and service excellent. The experience was a real treat.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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