make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
11/3/2012
"Superb!!!"
Great value for money, the staff are the best. we will be coming again. thanks for a enjoyable stay.
5/3/2012
"Noisy heating / air con system. No breakfast. No where near the theatre, had to get taxi."
26/2/2012
"Good clean hotel"
Friendly staff, clean room, all in good order.
26/2/2012
"Good value for money."
Central location, clean, quiet good facilities (incl free wifi). Rooms a bit small but that`s a way of life in London in this price category. The room I got was on a higher floor and bright and friendly.
20/2/2012
"Very good value for what we paid"
Very good hotel in great position for the city,Easy check in by touch screen with polite staff on hand to help.Clean and comfortable room,cant say a bad word,will definatly use again.
5/2/2012
"Bargain!"
Stayed one night during a snowstorm in January. Located in the heart of the city of London a few minutes from Bank and Monument tube stations. £70 for the night seemed reasonable considering the quality of the place. The room was warm and clean and I especially liked the iPod speakers. The staff were efficient and polite. Would stay again.
4/1/2012
"Excellent "
I would stay there again. Very quick check in and was able to check in early which was a bonus :) also very close to two tube station and little shop. Staff were very friendly and helpfully as u check in like a cash point weird but easy. Room were lovely stay in small double big enough for two clean / tidy . Very good stay overall
3/1/2012
"-"
The hotel is quiet and comfortable and the price was reasonable.
2/1/2012
"Nice and clean, good value for money. "
4/12/2011
"Value for money."
We used the hotel as a stop over for a visit to the theatre on a Saturday night. We were checked in very efficiently 2hrs early which gave us time to have something to eat and a quick browse around the shops before refeshing ourselves for the theatre. As the hotel is in the financial part of the city the shops that were open were limited,but that wasnt a worry. Room (small double)was big enough and very clean, not sure which direction we faced as there was a high balcony outside but it was very quiet. Will definately stay again and will recommend the hotel to friends.
25/10/2011
"First class service"
It was a pleasure to stay in this fabulous hotel. The amenities were excellent and the room was perfect with everything catered for. No problems at all.
24/10/2011
"-"
Very good Hotel near to the tube stations, 5 min walk to Liverpool Street, Staff very friendly
19/9/2011
"Lovely accommodation at a good price"
We had a great stay. Although the surrounding area was dead at the weekend with the City of London only being alive during the week we therefore got a great price and even the smaller double rooms were a decent size for London and lovely and clean. Staff were helpful. Didn`t try restaurant.
14/9/2011
"I booked Gracechurch St and when I arrived they had no rooms and I was transferred to Ludgate Hill. "
The hotel I booked had been over sold and I was asked to go to the Ludgate Hill branch. In the morning on Check out I discovered I had been charged again for my stay! I did not want to be at Ludgate Hill, If I had I would have booked it in the first place! It was the cherry on top to discover my credit card had been charged again for the stay. Overall very dissappointing and a shambles. Totally spoilt my stay.
30/8/2011
"-"
Very pleasant and clean hotel in central and safe area. I would stay again!! Free wifi , tea, coffee etc a bonus, however considering it is a 4 star hotel certain things should be improved ie. no food after 23 hrs and a vending machine which displays several chocolates, which unfortunately are unavailable for purchase. However, it is only a minor negative point.
30/8/2011
"Just a great hotel "
29/8/2011
"-"
very good ,room spacious clean and tidy,staff helpful and in good location,would use it again.
28/8/2011
"Good Hotel, we stayed at the weekend, would stay again. Rooms are a good deal for the money."
Although the room and the en-suite were good we were dissapointed with the fact that you could not get a good cupof tea at breakfast. I know that this is trivial and we will certainly stay again if we are in London, but a cup of tea at breakfast is a must for me. We were offered "Hot water" out of a flask to make the tea with and when I said that the water should be boiling, the response was almost a shoulder shrug. Also the indent in the saucer was too small for the cup and the cup slid around, making it easy to spill. The machine in the foyer made a good cup of tea (tea and coffee were complimentary) so why not have something similar in the restaurant?
28/8/2011
"Very good hotel with lots of extras"
Great hotel with lots of extras like gym, tea and coffee in a lounge bar. Restaurants within.
27/6/2011
"NICE, "
20/6/2011
"Good location, walking distance from Liverpool Street Station"
We were very impressed with the Hotel, and really enjoyed our stay, the Hotel is near Liverpool Street Station, the Bank and Monument tube.
21/5/2011
"i`ll be back"
The hotel is easily accessible via public transport, the room was a treat, and the service extremely efficient and very friendly.
14/5/2011
"Clean, comfortable and good value for central London. Breakfast was very good."
16/4/2011
"-"
It just meets my expectations, all I want is a good night sleep in a clean room with a clean bathroom
4/4/2011
"I would have liked to see a breakfast included. Other than that I thought we had a lovely stay."
27/3/2011
"So enjoyed my stay but all too short. I look forward to staying with you again."
Very central and well appointed.
2/1/2011
"-"
friendly and helpful staff. bedrooms really clean and spacious,only slight complaint there was no mirror near a plug for make-up and hair..coffee and water were plentyful. would definiteley stay here again.
14/12/2010
"Awful location."
Parking was 0.8miles away which wasn`t advised when booking. No bar or restaraunt open after 8.00pm, only room service. Very little in area open on Saturday I would have preferred to been advised of this in advance.
1/11/2010
"The room was adequate, but the bathroom was small and the decor was tired."
The location was excellent and the lounge was comfortable and elegant. However the room did not live up to the entrance, because it was small, with medocre furnishings, a small bathroom. Also the decor was tired. However, I like the concept of club quaters.
21/10/2010
"Good location for city."
Good location for the city. Don`t get excited by the `club` aspect which seemed to be a coffee machine in reception. Good clean room, reasonable rates by London standards and helpful staff. Would recommend.
17/10/2010
"-"
good hotel reasonably priced spacious rooms, but restaurant bit overpriced
13/10/2010
"Comfortable and friendly"
We were made welcome, all our needs were catered for. Efficient, clean and friendly. Gaucho restaurant very good. Convenient to tube station. Quiet on the weekend. Felt secure in the hotel and safe in the area. Would definitely reccommend.
11/10/2010
"Comfortable and clean."
Hotel was nice, although nowhere near as grand as the pictures make it look. Didn`t realise we could only get room service if we wanted to eat on the Saturday evening. No hotel bar either. However, it is very conveniently located, the staff were very friendly and the price was reasonable.
4/10/2010
"Excellent accommodation near to Liverpool Street Station . "
13/9/2010
"Good club like Hotel"
Good size room and large shower in City Hotel within easy walking distance of Liverpool St Station and Bank Underground. Free Internet access a bonus as well as complimentary coffee etc in lobby.
6/9/2010
"Definitely a business hotel"
5/9/2010
"room 527 was disappointing ( on small side and suffered from dull lightwell enclosure )"
have had much better rooms on previous visits. room was booked for two people but towelling, pillows and bathroom toiletries provided for only single use
23/8/2010
"Without doubt the worst b`kfast experience I`ve ever had.Cheese sweating, cold meats curled and"
`Boiled` overdone `fried` eggs. A moneyback situation on the cost of a breakfast pse.
12/8/2010
"Very Noisy room aspect; Poor air conditioning"
The room was OK unil we were woken in the early hours of the morning. We were over the entrance to Gaucho and as the air con was not effective had our window open. Terrible noise for around 30 mins whilst dustbins picked up from the restaurant - bottles smashing mainly. Did not sleep thereafter.
9/8/2010
"A clean hotel with friendly service"
A window didn`t shut properly was the only negative. Very convenient central location but quiet. Didn`t eat at hotel so can`t comment. Very reasonable price. Overall very satisfied.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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