Malte - Astotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

85%  based on 92 reviews

<<   More reviews >>

Guest rating:

24/5/2010

"Delighted with the hotel"

The hotel was spotlessly clean and v well presented. Hotel staff were polite and professionL. Would definitely stay there again.

Guest rating:

17/5/2010

"Heating/air conditioning system broken.One staff member impolite.No coffee/tea making facilities in"

Reasonably situated but way overpricede.

Guest rating:

12/4/2010

"great central location, friendly helpful staff, hotel with a bit of character"

Guest rating:

27/2/2009

"Breakfast, service and general cleanliness and atmospher were very good. Handy location as well"

Guest rating:

9/2/2009

"Very enjoyable stay at the Malte Opera "

The hotel location was very central and ideal for visiting all the tourist areas we wanted to see, the 3 star rating was maybe about right for the room size and features but service and helpfulness made it a very enjoyable experience for us. Overall for the price we paid, the Malte Opera was very much worth the money.

Guest rating:

22/12/2008

"Convenient, comfortable"

With a discount of about 50% on the normal rate, we found this to be a really good deal. I`m not sure it would`ve been entirely worth the full cost of 210Euro a night. Having said that, the reception area was comfrtable and attractive, the staff were helpful and courteous, and our room, while small, was clean, modern, and the bathroom was pretty nice. My friend & I found the beds a bit too soft to be really comfortable, but the place was quiet and we slept OK. The location is easy walking distance to The Opera, and to the Louvre, and there are some great little sushi places all around the hotel, if you like Japanese food, but also you can wander further east and get some really interesting French fare. I`d go again if I wanted to stay in this area of Paris.

Guest rating:

15/10/2008

"Excellent postion and value"

Guest rating:

1/10/2008

"very good"

clean room, helpful people at the reception

Guest rating:

23/9/2008

"it was overpriced, and the bedroom was too small."

its location to restaurants and famous places is very good, but its overpriced.

Guest rating:

10/9/2008

"Dirty sheets on the bed"

We usually check our hotel beds to ensure we sleep on a clean bedding. But we came late from a function and when my wife checked, she found hair in the bed sheets. I called the duty manager to ask if the sheets could be changed, but he was apparently alone and could not help. I had to suggest to him to send me some clean sheets and even then he could not send them, but I had to go and collect. The blanket was smelling of cigarettes, so I ended up lying on a sheet and got no sleep. For the price we paid at 148 pounds, the hotel should have been cleaner and more responsive. The room was small, but for one night it would have sufficed if the cleanliness was maintained. Hotel decour was pleasant and location good. I am writing to the management to complain and see what they have to say.

Guest rating:

2/9/2008

"lacked atmosphere ,although decor was excellent"

staff friendly and helpful but too few ,reception often unattended ,after a days sight seeing would have been nice to sit down to a coffee but was hard to find any one to accomadate.excellent position for sightseeing.

Guest rating:

12/8/2008

"-"

Good location, close to a metro station and the louvre. Great if you like chinese or japanese food, as there are plenty of these restaurants around! Rooms small but clean. Staff were friendly with fairly good English. Would stay there again if I was going to Paris.

Guest rating:

11/8/2008

"Never stayed there..."

Upon our arrival to the hotel we were told there were problems with over-booking and they sent us to a different hotel. The hotel was one star "better" but the location was not good for us due to travelling with two people over 60 and over 70 years old. I would appreciate if we were actually told beforehand - we have had a tour booked and because of the time, it was not convinient to wait for a cab, travel to the other place... Dissapointed with the hotel staff behaviour.

Guest rating:

18/6/2008

"Good, clean hotel centrally located."

The rooms are good with very clean and stylish bathrooms. The breakfast was extremely good with a generous array of good quality food. It is very well situated on a quiet street and is very handy for the Louvre, the Opera venues and the Seine and I would definitely use it again.

Guest rating:

14/6/2008

"-"

When we arrived at the hotel we aere informed that because we had only booked for two nights we had been moved to another hotel in a different area. We had chosen the Malte Opera very carefully as it was well situated for our planned activities, so we were extremely unhappy. The reception staff ere not interested in our protests.

Guest rating:

9/6/2008

"Did not have us registered at first but sorted quickly"

Clean hotel, friendly staff, pleasent stay, would recommend to others.

Guest rating:

9/6/2008

"Great location"

Guest rating:

6/6/2008

"-"

The hotel Malte is in a good central position. The interior is attractively designed, very clean and well maintained. Regrettably, the staff could have been more friendly.

Guest rating:

5/6/2008

"Great location"

Great location, smart, clean hotel with a pleasant room & very nice breakfast. Just wish the guys on reception had been a bit more friendly; whilst they helped, as they never smiled or chatted, made you feel like they didn`t really want to.

Guest rating:

3/6/2008

"Fantastic hotel; good food, great service, lovely, big room for a city centre hotel!"

Guest rating:

30/5/2008

"Good location, helpful friendly staff, clean but somewhat small rooms"

Guest rating:

27/5/2008

"Nice little hotel"

We had a nice stay in Malte Opera, the staff were helpful. The only comment I have is the lack of choices for breakfast.

Guest rating:

21/5/2008

"Good, clean friendly hotel"

Very friendly and helpful staff, good location for Metro. room was a decent size but if above fourth floor are smaller.would suggest use BOURSE Metro rather than Pyramydes for Gare -du-Norde, nearer to hotel and less hassle when pulling luggage

Guest rating:

30/4/2008

"Excellent situation. Lack of tourist information, maps of Paris, local restaurants, metro etc."

Quiet, clean and friendly. Good breakfast spread though no variation in 4 days. Would stay there again in the future and would recommend to friends.

Guest rating:

30/4/2008

"-"

Conveniently situated,clean and tidy.Would use again.Only problem is that it says in the room that a complimentary tray is available at reception for tea and coffee but no one told reception.Eventually got flask of hot water and coffee/tea bags and they tried to charge but accepted that it was free when I pointed out that the info sheet in the room said it was.

Guest rating:

28/4/2008

"-"

Breakfast should open later especially on the weekend and there was a small problem with which room we were suppose to be in but nothing insurmountable; dont actually know who`s fault it was though; ours or theirs. Apart from that, lovely rooms, clean, good bathrooms.

Guest rating:

26/4/2008

"Hotel clean and excellent location, decent continental breakfast. "

Guest rating:

25/4/2008

"Comfortable, clean and with helpful staff and very central. "

We found the hotel to be an excellent choice, very central with all the sites easily walkable, and we are in our 60`s. We found the rooms to be a little on the small side, but contained all that was necessary, although when I asked for a complimentary tea tray, I was told that there were non available at that time, and one was not forthcoming during our 4 night stay. Our room overlooked the central courtyard, and consequently provided us with very quite nights. I would recommend this hotel.

Guest rating:

17/4/2008

"Friendly helpful staff. "

Excellent breakfast. Very central position: easy walk to Monmatre for meals and Louvre for museums and art galleries. Non-smoking bedroom smelt a bit of stale cigarettes which let the otherwise clean welcoming room down. Would have liked to have been able to get the tea tray a day earlier!

Guest rating:

15/4/2008

"-"

Hotel in excellent position for getting around, very close to metro and bus stop outside. Staff couldn`t be more helpful, although we did have a few language problems! Breakfast was excellent served in a very nice area, not a squashed room as we have sometimes experienced. Rooms small but normal for city breaks, were very glad not to be on busy road as I expect those rooms would have been very noisy. Whole break excellent.

Guest rating:

14/4/2008

"Good within the price range. Excellent location."

Room and bathroom very small, if not cramped - no problem for us but could be a minus for some.

Guest rating:

9/4/2008

"In great condition, good location, excellent service."

Our triple room was spacious by Parisian standards with high ceilings and a light. airy feel. The public areas were tastefully decorated and presented and the breakfast arrangements ideal.

Guest rating:

7/4/2008

"-"

Breakfast service - practically none - staff could be heard chatting in the kitchen area when the customers in the dining area needed service. Also a very limited breakfast selection.

Guest rating:

5/4/2008

"Hotel only had 1 room for us instead of 3 singles. "

The communal areas of the hotel were very nice, but the room we were offered instead of the 3 singles, was a smelly family room with damp patches on the wall. We were on business and as colleagues we didn`t want to share, but we had no time to look for alternative places to stay. After much arguement we were given a second room, which meant 2 rooms between the 3 of us. It was a big disappointment as we had been looking forward to the trip. It soured our view of the Malte Opera.

Guest rating:

26/3/2008

"Failed to recognise the booking again."

comfortable and well placed. Insufficient staff. For the second time there was no knowledge of our booking, leading to a long wait, then a noisy room ( an air conditioning system for the hotel was built into the outer wall, shaking it with its vibration) which we moved from. Despite these problems, a good place to stay, and very easy to get around from. I might check out the area for other options next time. Check out/check-in can take a very long tme if there is one person ahead of you - they need more staff on hand to handle these busy times.

Guest rating:

23/3/2008

"very clean and comfortable, quiet room. excellent breakfast"

Guest rating:

19/3/2008

"We will be back !"

Very clean, quiet but central hotel, within walking distance of all areas that you would want to visit in Paris. Good continental breakfast. Staff friendly and helpful. What more could you want? We will be back at the end of the year.

Guest rating:

4/3/2008

"Good hotel in an excellent location."

This was our second visit to the Malte Opera - and again, its standard for a Parisien 3 star was good, with its location simply excellent.

Guest rating:

3/3/2008

"Clean, friendly staff and good atmosphere."

Guest rating:

23/2/2008

"Staff very helpful, hotel decor very modern. Rooms small but very comfortable and well equipped. "

Excellent location, within walking distance of the Louvre. Should I re-visit Paris I would stay here again.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.