make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
11/12/2014
"Brilliant Location"
Excellent location for just about everything, Hotel nice and clean and room more than adequate, staff more than accommodating with all requests, would definitely book again
1/12/2014
"clean easy accessable and staff friendly "
25/11/2014
"recent stay "
Felt the acommodation did not live up to its expectations - the room was cold space cramped and not as the looked on the website. I t was expensive for the services available and the condition and decor of the rooms. I felt it needed some refurbishment. The accommodation was central which was its only plus. Very dissappointed with it as I had booked it as part of a special birthday treat.
24/11/2014
"service fantastic, food was very good and great base to see the delights of london"
17/11/2014
"Great location,noisy from busy road. Stayed in room 811, disappointed dirty paintwork"
16/11/2014
"Great location"
Fantastic location right next to trafalgar square. The hotel was comfortable and had all the essentials required for a stay in the capital. Our room was a little tatty, needed a facelift, bathroom a bit antiquated however it was clean and the towel and sheets changed daily. Reception was quick however, would have liked a little more information i.e. there is currently 20% off the bill if you eat in the restaurant but there was no mention until we were paying our bill.
2/11/2014
"Very comfortable"
My wife missed a bath !!
28/10/2014
"-"
Please email copy of invoice as receipt Thanks
11/10/2014
"Superb location, in relation to the theatre."
Polite staff, room prepared well, excellent location (Easy to find). Definitely, Would use again.
25/8/2014
"Club Quaters (Northumberland Rd, Trafalgar Sq.)"
Great hotel, comfy beds, prime location and very helpful staff made this a most enjoyable stay and hope to be back soon.
15/8/2014
"good service"
15/8/2014
"Great Hotel, comfy beds but ridiculously expensive breakfast."
The Hotel was great, service was really good, they couldn`t do enough for us! Breakfast a rip off and poor quality. Tricked into spending more, by little things like providing toast but no butter/marmalade extra extra. £20/head just for continental, don`t do it!
29/1/2013
"-"
we had a great stay at Club Quarters ,our room was perfect for our break , our room was also available early when we arrived we would definitely go back and stay there again if we get the chance also perfect position for walking around london
1/1/2013
"Brilliant location "
Hotel room was spotless. 5 min walk from London eye n big Ben very central location. Would highly recommend this hotel. It is also surrounded by many lovely restaurants.
2/12/2012
"We had a lovely stay and would recommend you to our friends"
2/12/2012
"Great location and good quality room and service"
No complaints at all - have stayed here several times, mainly for the location which us literally 100m from Trafalgar and 5 mins from Covent Garden, Westminster and the shows - just wish it we a bit cheaper and then we`d use more often, but in terms of London it`s what you`ll pay for this location and quality
29/10/2012
"Location perfect and staff very helpful and room good value"
I will go back I enjoyed the hotel and the attention to detail. We booked a small Double but found our room very generous with regard to size and facilities. The location is ideal for the theatres and most of London attractions. Chose the hotel from the Internet and found a gem.
30/9/2012
"Fabulous hotel in excellent location. Polite staff and superb decor and facilities - can`t fault it!"
23/9/2012
"excellent value for prime location"
reception very efficient helpful and friendly. Room more than expected, very clean and well furnished. Nice touch in all corridors, purified water stations with clear empty plastic bottles for filling to take out. Also guest cupboard fully stocked with toiletries, extra blankets etc. Even found hairdryer and a brolly in the room! Would definately recommend. Didnt eat in hotel but drinks prices not too bad for prime location just off Trafalgar Sq. Brilliant stay.
17/9/2012
"Very Friendly staff, lovely room, very quiet hallways, "
I would recommend this hotel to my friends and will stay there the next time I visit London
10/9/2012
"Excellent location"
Excellent room and very friendly and helpfull staff
9/9/2012
"Pleasantly surprised how nice and comfortable room was. Great attention to detail, quality fittings."
8/9/2012
"Excellent location, staff and service. Suited our needs completely, an enjoyable stay. Thank you."
Wonderful location between the Embankment and the theatre land. Excellent value for the surroundings, quality of the meals and service generally. The Watatsumi restaurant is a must, if Sushi is your dish.
8/9/2012
"Superb Hotel. Excellent location"
I liked the extras like the free chilled water and the ability to get more tea/coffee. Superb location for the theatres and travel.
3/9/2012
"-"
I felt the staff were all very friendly and dealt with our requests efficiently. The room was very clean and well kept.
26/8/2012
"very good location for central London"
Staff very pleasant and efficient
21/6/2012
"No view very dark room as looked out onto wall. Clean room.Need decaff tea in rooms."
10/6/2012
"Fantastic hotel. "
Fantastic hotel BUT do not ask them to book a taxi for you. Ridiculously expensive.
3/6/2012
"Beautiful hotel, excellent location, "
We stayed in this hotel for 2 nights, we took our 20 month old baby with us, we couldnt have stayed in a better hotel, 1st class location in the heart of london, very friendly staff, Overall I would recommend this hotel to everyone, including families with small children.
14/5/2012
"fab hotel great location"
service was excellent,rooms compact but big enough,would stay there again
30/4/2012
"Great hotel shame about the breakfast"
The full breakfast at £14.95 wasn`t worth the money. Scrambled eggs were the only eggs on the menu and these didn`t taste of egg. They were either powder egg or too much liquid was add to the eggs. Plus, for the price I would expect the eggs to be specially cooked for the guest and to be served at my table.
30/4/2012
"Dissapointed"
The Location was ideal close to Central London. The Reception area wasn`t the most inviting and the hotel staff took our bags and explained the room would not be ready until 3pm. I was then asked for a £50 Room Deposit which i was told was standard practice although the room had been booked and paid,so i thought this would be for a mini bar. We were allocated a room on the 8Th floor at the far end of the corridor next to the fire exit. Upon entering the room, i felt we had been short changed,as the room itself was a far cry from the rooms advertised. Small compact,a little room,with only had towels and no bath towels. The room had a view of roof tops and a back alley and during the course of the night the room was to warm,which didn`t give us much sleep. On leaving again the staff were not forthcoming in asking how our stay had been? **** I WOULD NOT RECOMMEND THIS HOTEL OR USE AGAIN *****
26/3/2012
"Perfect location for West End"
Very smart double room with everything you need for your stay, apart from robes. The air con in our room didn`t seem to work so resorted to keeping the window permanently open, Would be a serious problem in the summer. The small lifts were adequate however soon filled up during busy periods and we had to let a number go before we could get in one. Ground floor cocktail bar was closed off for a private party on Saturday night which was a shame because we fancied a nightcap when we came in from our evening out. Would definately stay again though.
18/3/2012
"Excellent value for a ideally situated hotel."
18/3/2012
"Excellent value and standards"
Great location , can walk to most places . Hotel is sharp and spotless furnished to great standards I will definately stay there again . Excellent value for Tate and location.
14/3/2012
"-"
Very good hotel.Very central to getting around London. Try and stay here when we are in London as it represents good value for money.
3/1/2012
"-"
We attended new years eve so was guarenteed to be very busy. However the Staff were very freindly and helpful. The room we were given was clean and comfortable. It was classed as a small double but accomodated two adults very comfortably. The location was absolutley spot on for the hussle and bussel of central london and was perfect for new years eve as the embankment was a stone throw away.We would defiantly return to this hotel, highly recomended.
1/1/2012
"-"
We really enjoyed are stay at the club trafalger sq on new year`s eve club room`s were a good size and the staff were very helpful.
20/12/2011
"-"
Lovely room, although it was a smoking room which I probably should have asked to change rooms but otherwise fine.
19/12/2011
"Excellent location, impressive lobby, pleasant service and well finished rooms."
No hot water on the Sunday morning which was not so pleasant but all good apart from that.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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