To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
21/2/2025
"Ideal hotels "
Hotel is elegantly beautiful. Ideally situated across the road from Hyde Park and literally a 2 minute walk from the Underground. Staff were professional and accommodating. Room was snug, clean and well presented. Tea and coffee making facilities in the room were a god-send after a long day trailing London. An affordable option in London if you don`t need to be pampered. We never had the chance to try the restaurant as being out of season it closed early. But the pub next door serves relish piping hot food and can highly recommend. For location and affordability, I would definitely recommend this hotel and will go there again when staying over in London.
22/1/2025
"-"
Room was very small and very basic.
10/12/2024
"-"
Hotel nice and clean although room and bathroom was extremely small
5/12/2024
"Easy checkin & checkput/room clean and well equipped, very good breakfast with unlimited coffee "
As usual, with most hotels, thr TV-TV controls need AI to comprehend
23/11/2024
"-"
Good location, room was nice and clean. Friendly staff.
8/11/2024
"All staff were excellent!"
Happy stay with you, all the staff we were in contact with were very polite andhlpful as well as very knowledgeable. Only downside was the size of the room, very small and the fact that there is no storage space ie: drawer space or a fridge. Super location. Would definitely stay here again. Thanks to you all!
28/10/2024
"We were upgraded so had a far better room than expected."
19/9/2024
"-"
I don`t think we should pay extra for a fried eggs ,
27/6/2024
"-"
The room very small no fridge in the room , not much variety in breakfast there are no frying eggs and I there is no coffee or tea and no one offers me any if they offer wise
15/6/2024
"Nice hotel"
I enjoyed my stay at the Corus Hyde Park, the staff were very friendly and helpful and the hotel was clean and situated in a nice location
1/6/2024
"-"
In need of lots of TLC very grubby and tired
9/5/2024
"-"
The room allocated as part of a GWR package was too small for two. We asked to be moved and we were given a larger (acceptable) room - for an additional charge.
29/4/2024
"-"
Hotel was nice and clean, and was in a good location. But the rooms were quite small.
11/4/2024
"Noisy room and barely slept"
The room was noisy the whole night - from a chirruping beeping noise to the external air con units on the walls outside which seemed to service most of the hotel. The decor in the room, needed updating, the beds were comfy but pillows too flat. I would rather have stayed in a travel lodge - I would have had better value for money. Not a hotel to recommend
18/2/2024
"Bedrooms need updating, very uncomfortable bed!"
21/9/2023
"Good value"
Very nice hotel with friendly and helpful staff, the room was clean and comfortable
20/9/2023
"-"
Lovely clean hotel. Great breakfast
3/7/2023
"Looks dated in places, room was snug but clean. Breakfast was ok, not much choice."
Breakfast was very limited, very slow on replacing items. Bar closes very early and very exspensive a d coudnt believe we paid a service charge for a collected item at the bar.Rooms snug but clean.
4/3/2023
"Nice hotel."
Pleasant reception, restaurant was closed, good buffet breakfast, pleasant & helpful staff. The room however was small & very basic, no door on wardrobe, decor & bedding very `budget`.
13/12/2022
"Not four star"
Great location but needs upgrading breakfast was not warm it was Luke warm
2/11/2022
"Friendly staff."
Clean and comfortable rooms, staff were friendly and helpful. Buffet style breakfast, you could have traditional English or continental. Really lovely break. The only thing that stopped it being excellent was the room was adequate but a little small.
25/9/2022
"Perfect location "
It was my fiancé`s 40th birthday and when I told them we were given a free upgrade. The room was spacious and comfortable and the hotel`s location was stunning. A fantastic break away.
28/8/2022
"Nice but small room."
The hotel is tidy and staff are friendly. The room we had was very small but clean and modern. Was woken by some type of beeping or alarm which went on for a couple hours. Pricey drinks and breakfast at £15 ea seemed steep too for a standard English breakfast.
15/8/2022
"Had its bad points"
Location was good a walk from Paddington station , tube 2 minutes, Hyde park lovely walk on ur doorstep. Bad parts an not slating it as have had a hotel. Shower tired an falling apart ,shower plug hole had a shampoo lid stuck in waste for the 4 day duration, safe didn`t work and you were told not leave valuables in room, did , tell the desk on numerous occasions. And the lifts were either not working or very slow Air conditioning was spot on this week with the weather being so hot.
4/8/2022
"Rooms rather dated, stains on bathroom wall and toilet seat and unable to changair conditioning sett"
24/7/2022
"-"
The paint was peeling in our room, it smelt of smoke when you opened the door. Airton wasn`t great, could barely feel it. No hand rails for climbing into the bath.
27/6/2022
"-"
Small room bed very small too shower leaking out the door when used
23/6/2022
"Rude staff and tired looking rooms"
Reception were very short staffed which was a problem when key did not work The room was immediately above the staff smoking area so quite noisy and smoke smelling when window was opened Apparently the only way around this is to book an executive room and the whole experience would be better but not really convinced it would solve the staff rudeness but maybe guests are treated better
14/6/2022
"Great hotel and good price"
Brought rail and hotel ticket in one so wasn`t expecting the hotel to be as good as what it was. Great customer service by staff as had an event I needed to go to at 4pm so hotel allowed me to check in earlier than 3pm which was much appreciated. Would definitely book again.
4/6/2022
"Staff very good and helpful "
Very clean room though looking a bit shabby in places
13/5/2022
"Unimpressed "
Shower was dirty and only BBC worked on the TV( including radio)
10/4/2022
"Clean but extremely small "
The room was clean and comfortable however it was extremely small room. We didn`t spend much time in the room so it wasn`t much of an issue. If we had been there for longer it may have been an issue.
3/3/2022
"Could do with a over hall. But not bad "
The hotel could do with an over hall. Our room had the space we needed, bed was comfortable, but thought a king size duvet would have been better. (Just my preference).new windows and a good decorate would make it a better hotel. The staff were really good, we had a problem with the heating when we arrived, we told reception as we were going out, it was fixed within the three hours we were out.Breakfast is really good plenty of choice and always someone on hand if you need extra coffee etc.
13/11/2021
"Flawless staff great location"
Very nice Hotel great location Superb staff from reception to my room to the restaurant 10 out of 10.Thank you all for such a great stay.
31/12/2019
"Good location"
Room was small but clean and very comfy beds. Staff friendly and very helpful, breakfast good and plenty of choice.
24/11/2019
"-"
Hotel fantastic clean tidy only one complaint how can a big hotel like this run out of lemonade
16/11/2019
"Very small rooms and in great need of refurb"
We had a twin room. It was so small one of us would have to stand on the bed to allow the other to pass. It was not possible to stand back and view oneself in the mirror. To leave the room we had to open the bathroom door and step in to get around the bedroom door and leave. The hairdryer didn`t work, only one plug worked. The decor was very scruffy tired and worn. We were woken in the middle of the night by a stranger knocking at the door! Would not recommend.
6/11/2019
"Convenient, clean, comfortable"
18/8/2019
"Lovely stay."
Very nice hotel in walking distance of Oxford Street . Very spacious room and very clean . All staff helpful and friendly. Breakfast was exceptional.
14/8/2019
"Not friendly wouldn`t recommend. "
Receptionist and consierge were not welcoming at all. In fact made you feel you were being a nuisance dusturbing them. Bedroom was small and not the cleanest. Hotel charges a retainer of £30 per night. I didn`t know this and didn`t budget for it. You do get it refunded at the end of your stay but was told it may take 7 days. I think this is totally unacceptable.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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