Guest rating:   | 4/5/2009 | | "had a guest outside my window in pain but no body delt with him for 90 mins and was unable to sleep" | |
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| Guest rating: | 15/4/2009 | | "A good hotel " | |
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| Guest rating: | 3/3/2009 | | "Floors and bathroom were not properly cleaned. " | | | | Although bedding and towels were changed everyday the standard of cleaning left a lot to be desired. The floors in the bedroom and bathroom were dirty on arrival and were not properly cleaned each day. I will be considering other hotels in the Leeds area for my next visit.
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| Guest rating: | 18/2/2009 | | "The whole experience was good - particularly the staff" | |
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| Guest rating: | 18/2/2009 | | "Good value for money" | | | | Enjoyed our stay. Easy to find and convenient for meeting up with daughter in Halls of Residence. VERY comfy beds and good breakfast. I enjoyed the swim and the facilities also on offer. Would definitely use them again or one of the other Village hotels around the country.
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| Guest rating: | 26/12/2008 | | "everything we needed for a short stay" | |
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| Guest rating: | 24/12/2008 | | "it took us ages to find the room - confusing instructions and stairs to negotiate with heavy bags" | | | | room was good but not enough tea and milk - if we stay with you again i will request a room on the ground floor as we struggled with our luggage getting to our room (278)
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| Guest rating: | 15/12/2008 | | "Gone down hill noticeably since last year" | | | | Stayed exactly a year ago - noticed all the extras had been removed - bubblebath, shampo, biscuits in room - and this was for a superior room! The room was freezing at night, my duvet didn`t fit the cover and even with the blanket I was really cold. Breakfast was very average with a lack of cereals to choose from. Gym, sauna and staff all as lovely as ever but dont scrimp on the extras, they really make the difference!
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| Guest rating: | 15/12/2008 | | "Upgrade" | | | | We paid for a upgrade price yet was put in a standard room as there was a wedding and function on. We would never have got the upgrade when we booked. The staff were uninterested to help
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| Guest rating: | 12/12/2008 | | "GREAT VARIETY OF FOOD-A GOOD ATMOSPHERE" | | | | ROOMS ARE VERY NICE AND THE STAFF ARE EXTREMLEY PLEASANT
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| Guest rating: | 17/11/2008 | | "Noisy at night. Excellent gym and swimming pool, free to guests." | |
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| Guest rating: | 3/11/2008 | | "5 oclock too early to exclude under 16 years old from pool. " | |
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| Guest rating: | 27/9/2008 | | "Very good check-in and check out ,good service in the bar." | |
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| Guest rating: | 22/9/2008 | | "Was so pleased to discover it was modern, clean and not tired round the edges!" | |
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| Guest rating: | 28/7/2008 | | "Great hotel, facilities lovely clean. Staff very helpful. " | | | | Overall the hotel was great. Staff helpful and very friendly. There are a couple of issues. Hotel rooms were far too hot in the evening. No one in our party had any sleep. My two boys were really struggling. secondly the policy of only allowing children in the pool up to 5p.m. This is ridiculous in the summer holidays. I was evicted promptly at 5 pm with 3 other families, to then sit and watch an empty pool while having a drink. I noted the time and a solitary swimmer appeared at 6.10pm. Would it not be practical to review this timing during the school holidays. I personally think it would be an improvement.Sean Cush (07840153694)
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| Guest rating: | 27/7/2008 | | "Good hotel, nice staff but no air conditioning in the bedrooms!" | |
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| Guest rating: | 30/6/2008 | | "A very nice modern hotel, clean rooms and set in a quiet location" | | | | The hotel was very good overall with friendly staff always available for your needs. However the breakfast was dissapointing in so much that when we came down for breakfast at 09.30 on a Sunday the restaurant was not really busy but all of the table remained uncleared, this continued throughout the time that we were in the breakfast restaurant the average time to clear a table was about 30 minutes after the guest had left it. This also had an impact on tea and coffee being served as the pots were still on the dirty tables. The breakfast itself was okay and there was certainly plenty of it.
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| Guest rating: | 12/6/2008 | | "i need to be sent a reciept for room & breakfast A.S.A.P" | |
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| Guest rating: | 2/6/2008 | | "Superb hotel & facilities" | | | | We have stayed at this hotel many times when visiting Leeds & have always found it first class. We will continue to stay here on future visits.
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| Guest rating: | 11/5/2008 | | "Make sure you don`t get allocated a room above the nightclub." | | | | Make sure you don`t get allocated a room above the nightclub unless you`re in it till close or don`t mind accompanying music. Room decent size, clean and modern, good shower, breakfast very unimaginative and tasteless - stick to toast or croissants. Recptionj staff very helpful.
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| Guest rating: | 6/5/2008 | | "EXCLENT FRIENDLY SERVICE" | | | | HOTEL STAFF COULD NOT DO MORE TO MAKE OUR STAY BETTER, EVEN WHEN WE TURNED UP FOR BREAKFAST WHEN IT WAS OVER EVERY THING WAS MADE AVAILABLE
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| Guest rating: | 28/4/2008 | | "NICE HOTEL BUT WOKEN BY ROWDY GUESTS AT 3 AM" | |
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| Guest rating: | 24/4/2008 | | "Thanks for the good rate, glad we didnt pay more - it wasnt worth it." | | | | VERY average. Ok for a one night stay, wouldnt use again if a special occasion. Rather than having `vibe` suggest better customer service and attention to detail. Curtains needed fixing, not helpful about getting flowers to the room (my birthday). Breakfast food pretty poor, food on floor in restaurant during evening meal was there the next day as well. Staff not over welcoming - did the minimum, didnt explain the breakfast routine or enquire if we had enjoyed our stay. Dont think customer service is a major priority at this hotel, but perhaps you get what you pay for?
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| Guest rating: | 22/4/2008 | | "Our one night stay was comfortable although the allocation of a room for the disabled was odd." | | | | We normally stay at hotels with higher ratings but this hotel served our purpose in terms of convenience.
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| Guest rating: | 14/4/2008 | | "Be more aware in your care - see the need before you are asked" | | | | My stay was OK. The bed was very comfortable. Staff were efficient when asked to do things but should not need to be asked. ie salt and pepper should always be on the restaurant dining tables, which guests are using and not have to be asked for. I noticed that some staff spent too much time talking with one another and not looking out for guests` needs. When sitting in the lounge the bar staff should look to see or ask if other guests there would like anything brought to them when they bring drinks through for other guests. This way guests on their own would not lose thier seats having to go to the bar themselves.
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| Guest rating: | 6/4/2008 | | "Impersonal " Travel Lodge with a swimming pool"" | |
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| Guest rating: | 1/4/2008 | | "A great hotel, friendly helpfull staff, good food, excellent facilities and great value." | |
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| Guest rating: | 28/3/2008 | | "Staff were excellent,helpful and courtious. swimming area and gym of good standard and clean." | |
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| Guest rating: | 18/3/2008 | | "When having our evening meal the initial service seemed quite good, but after finishing the" | |
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| Guest rating: | 13/3/2008 | | "Disappointing - could so easily be four star quality! (as in previous stays)" | | | | Reception excellent, sports faciliites excellent, Restaurant atmosphere great and staff brilliant but food not up to scratch - priced too highly for quality offered - disappointing, menu needs updating, lacks variety - too limited, and veg should be plentiful and fresh (broccoli served was old and discoloured), selection of fruit offered at breakfast not as good as previous visits, room dreadful - given 1 for disabled - pull back door made lots of noise, extracter in bathroom sounded like an aeroplane engine in early hrs of morning, unable to turn off, bathroom tiles/floor etc had pink fungus / mould and looked in need of complete refurbishing - used gym showers!!! I was appalled that a disabled person would be given such sub standard facilities. I have loved visiting this hotel in the past but not sure about coming again now! written and booked by Mrs Dolby
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| Guest rating: | 10/3/2008 | | "Saturday night very busy and the people using the bar & disco facilities were menacing" | | | | The hotel rooms are quite small, reception staff very pleasant. Saturday night the hotel was very full, sunday morning breakfast a "bun fight" but Sunday night hotel only 40% full, nice and quiet and breakfast on monday completely different from the horror of Sunday - would stay on a wekday again, but not weekend
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| Guest rating: | 26/2/2008 | | "Had a most enjoyable stay. " | | | | Enjoyed our stay at the Village Hotel Leeds. Room cleanliness very good. food good. the gym and pool areas were excellent. Didnt like the piped music at breakfast. The Bar area was more for younger people especially at the weekend.
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| Guest rating: | 3/2/2008 | | "Would definitely stay again and recommend to others" | | | | Check in was efficient and friendly. Public areas well sign posted and clean. Accommodation was a decent size and decor was modern and tastefully done. Room service was quick but food was a bit cold and portions meagre.Pub was nice and friendly but very cold near fire doors - smokers used them to get in and out!Bed confortable and a good size.Breakfast was excellent. Piping hot food and coffee. Well equipped and replenished. Highly recommended, especially for under 50s. A younger vibe than most hotels I have stayed
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| Guest rating: | 11/1/2008 | | "Reasonable hotel for its category, decent room and a very nice swimming pool" | | | | In the room we were first offered the (securely fitted) hairdryer didn`t work. As there are no loose dryers in the hotel we had to change rooms - the receptionist sorted this out and offered a free drink at the bar to compensate for the inconvenience.Having the pool and fitness club available gives the hotel an edge in its category, otherwise it would be unremarkable
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| Guest rating: | 11/12/2007 | | "A lovely hotel " | | | | Check in took half an hour because reception could not determine whether or not the room was ready yet. Despite this, we enjoyed our stay and the facilities are great.
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| Guest rating: | 28/11/2007 | | "Friendly, clean, nice rooms, good location." | | | | Well situated for walking to Headingly. Good bars and restaurants close by. Rooms are clean and well decorated. Plenty of parking. Excellent leisure facilities. Friendly bars. Food average in hotel bar. Good breakfast.
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| Guest rating: | 26/11/2007 | | "Excellent hotel. No complaints whatsoever." | |
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| Guest rating: | 19/11/2007 | | "Comfy bed, nice room. Met our needs very well. Thanks. " | | | | Clientele on the rowdy side.
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| Guest rating: | 7/11/2007 | | "excellent facilities" | | | | rooms comfortable and well equipped, excellent gym and pool/leisure facilities open early in the morning til late at night. nice bar but could get more real ales. good range of food options
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| Guest rating: | 31/10/2007 | | "Excellent Value" | |
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