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ManchesterPrincessBest Western Princess on Portland Reviews

Reviews are the subjective opinions of guests and NOT of Hotel Direct

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Average Guest rating is the mean of the most recent 100 assessments.

Average Guest rating:         81% (28 reviews)

Guest rating:      26/11/2008
"changed our rooms"
Guest rating:      10/7/2008
"Comfortable, conveniently placed with very friendly staff"
A comfortable, very clean hotel within walking distance of all amenities. Brasserie breakfast very good but evening meal variable. All staff were helpful and friendly. Recommended.
Guest rating:      24/6/2008
"Worn and tired"
Tired and in need of decoration room was OK could not open the window for ventilation, panel under bath broken and look unsightly everything could do with decoration and new brighter lights. Beds were fine bedding and towels OK.Experience not helped by builders knocking in the morning and late at night.Breakfast was a buffet and very good. Generally needs a refurbishment.
Guest rating:      28/2/2008
"A very pleasant stay"
Staff very helpful breakfast excellent, we only stayed over one night, found the hotel room a little noisy at 3am, due to street noise, but ok if you are a sound sleeper.
Guest rating:      31/1/2008
"Weekend stay"
I recently stayed at your hotel we stayed in rooms 302 and 202 and i was very impressed with the staff, atmosphere and location. Very professional. Thankyou very much.Regards,Robert Vaughan
Guest rating:      18/12/2007
"Very Good"
The hotel was very nice. The only problem was that our shower was stone cold.Breakfast was very nice. I would definately stay at this hotel again.
Guest rating:      30/11/2007
"Very dark room overlooking a noisy area"
Guest rating:      26/11/2007
"Hotel desperately needs refurbishing."
Shower cubicle had lots of black mould, inside of bathroom door dirty, asked to be moved. Moved to an "executive room" no different from previous room although shower cubicle a little better but no drawers in the chest of drawers! Attention to detail is lacking in this hotel i.e papers ordered but not delivered on both days, no reason given why and no attempt was made to find out why, dirty glasses, empty beer/wine bottles etc left on bar whilst waiters chatted, tables at breakfast slow to be cleared, when asking some of the staff at breakfast for something it all seemed to be a little too much bother. Will not be staying at this hotel again.
Guest rating:      30/10/2007
"Receiption Desk"
Hotel perfect location, nice and clean. Only thing, guys at the desk when checking in and checking out, more interested in have a chat and laugh between themselves while we were standing at the desk, ended up getting a wrong room because of it first time, a bit more attention to the guest needed maybe! overall good hotel
Guest rating:      11/10/2007
"This Hotel is in nead of some radical surgery to update the very tired rooms."
Guest rating:      28/9/2007
"A very comfortable and relaxed staff, central with friendly helpfull staff."
The hotel is undergoing refurbishment. Work to date of high standard, particularly bathrooms. Work inprogree non-intrusive to guest.Car park arrangements need to be clearer.Will book again.
Guest rating:      17/9/2007
"Good centrally located hotel."
The hotel was welcoming and helpful in allocating our particular room requirements. Secure access to rooms. Rooms spacious and clean with good quality bed linen and comfortable mattresses. Nice bar for late night drinks.
Guest rating:      25/3/2007
"Central location to theatre and shops"
We found the room comfortable and spacious and excellent value for money. Our Room 303 was very noisy at night from all the activity on the street and we found it difficult to get a proper nights sleep. The staff were very helpful and the breakfast was good.
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