Guest rating:  | 10/11/2010 | | "great staff and atmosphere" | | | | would like veranda doors on the downstairs rooms so if a smoker want to book a room they can choose a downstairs one .thank you for a great time .
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Guest rating:  | 16/8/2010 | | "Could improve on the collection of used `room service` dishes in the hallways." | |
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| Guest rating: | 14/6/2010 | | "-" | | | | We stayed in the family suite and it was really spacious, although in some need of updating. Staff was very friendly and location was pleasant and practical. Price was very reasonable. It felt like good value for money. Although our room might have needed some upgrading the rest of the hotel has obviously had a recent makeover and looked great. I would recommend this hotel.
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| Guest rating: | 15/5/2010 | | "very pleasant overnight stay" | | | | The hotel was beautiful and had everything that we could have wanted from the views to the fitness centre. Sorry we didnt stay another night .....the staff were courteous, warm and welcoming, they also held conversations with all guests seen to everyones needs quietly and efficiently with no fuss. The food was lovely and fresh made with a reasonable price tag. the room was comfortable, clean and fresh. we will definatley be staying here again in the future one of the best hotels in the area.
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| Guest rating: | 16/3/2010 | | "staff shortage in bar and dinning room, overpriced menu, example , sausage and mash 10pounds, not ve" | |
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| Guest rating: | 15/3/2010 | | "Smart, newly refurbished hotel" | | | | Although some distance from the centre of Edinburgh, this hotel is not too inconveniently located. We were the first guests into a newly refurbished room, which was excellent in all respects, except for the fact that the heating was not working. It actually did not bother us and we reported it at check out. Breakfast was good value at the specially reduced rate of £7.50, but we would have been unwilling to pay the "normal" rate of £15. The staff were very friendly and helpful.
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| Guest rating: | 8/2/2010 | | "Great weekend at a superb hotel" | | | | Thought the hotel facilities were very good and got a great rate for the room we stayed in.. Breakfast excellent , as was service. Good access to city centre too. Would highly recommend.
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| Guest rating: | 13/12/2009 | | "Heating not working" | |
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| Guest rating: | 7/12/2009 | | "bedroom was really nice" | | | | unfortunately the breakfast was not up to standard, the food was cold and the bread rolls appeared stale. not a lot of choice on the continental side either, no cheese or meat left by 9.30 when we arrived for breakfast.
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| Guest rating: | 15/11/2009 | | "Great Value" | | | | Excellent sized Family room, Lovely food, friendly, helpful staff. Direct Bus route to centre! Breakfast buffet - food kept running out! Would stay again tho.
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| Guest rating: | 1/11/2009 | | "Very friendly and helpful staff, rooms very clean and everything was catered for extremely well." | | | | Excellent food. Maybe would have liked bar snacks to stay open a bit later. Leisure facilities excellent. Would definitely recommend to families and it is suitable for people of all ages . Bus routes very handy to get into Edinburgh City Centre.
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| Guest rating: | 16/10/2009 | | "-" | | | | Both myself and my son who is aged 14 had an excellent stay at the hotel. Its facilities were outstanding in relation to both the spa and gym area together with room service in terms of being able to order food from the menu at all hours was brilliant for us. We would definitely pay it another visit when staying in Edinburgh again.
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| Guest rating: | 5/10/2009 | | "BAR PRICES AND BREATFAST" | | | | THE BAR PRICES WERE VERY HIGH AND THE BREAKFAST WAS COLD
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| Guest rating: | 2/9/2009 | | "staff friendly helpful ,nice setting" | | | | a very pleasant place to stay in food qaulity good and fair price, only comment bed a wee bit hard ,
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| Guest rating: | 1/9/2009 | | "-" | | | | The hotel is situated on a hill to the west of the city overlooking the hills beyond. Unfortunately, our room was in the basement so the only view we had was of a grass bank leading up to the car park! Although a little out of town, the hotel is conveniently situated on the 26 bus route making it easy to get into the city centre about half an hour ride away. The reception area is bright and welcoming and the rooms, although a bit on the dull side, were comfortable, if a bit chilly. A full Scottish breakfast was included in the price with plenty of choice and the restaurant staff worked hard to keep on top of everything at a busy time. Overall, it was a pleasant stay and reasonably priced.
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| Guest rating: | 31/8/2009 | | "2nd year running we have stayed there, felt a little rundown this time" | | | | Breakfast very dull and food and drink overly expensive. Staff friendly and good in bar, less interested in customer service in the restaurant though. Room good, especially large bed - but a little dowdy.
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| Guest rating: | 25/8/2009 | | "over priced no facilities not even shampoo...£279/-!!!!!!!" | | | | even if I am desparte I would not stay there again
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| Guest rating: | 20/8/2009 | | "It was a shame there was no hot chocolate drinks with the usual tea and coffee in the room. " | |
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| Guest rating: | 16/8/2009 | | "very freindly and relaxed" | | | | went to this hotel to enjoy a bit of the fringe festival. highly recommend as very polite freindly staff, breakfast great, room brilliant but could have done with being able to open window a little more. swimming pool excellent
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| Guest rating: | 6/8/2009 | | "We felt the room could be modernized. It`s getting a little tired looking." | | | | We also thought that the room could use more ventilation or a fan to help circulate the air around. The children loved the pool and we enjoyed the bar in the evening.
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| Guest rating: | 2/7/2009 | | "-" | | | | Clean, cofortable, friendly. Only stayed 1 night on business. Negatives: TV didn`t work (reported on checkout). Poor lighting at desk, difficult working on laptop.
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| Guest rating: | 29/6/2009 | | "Staff wonderful." | | | | Must be the only hotel left in Scotland with all-native staff (at least British if not all Scottish)! But was quite tickled after reading the bedroom folder bumph about the hotel sourcing its supplies as locally as possible . . . . to find the complimentary biscuits came from Belgium and at breakfast the marmalade was from England and butter from Ireland. hmmm, could do better there!
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| Guest rating: | 25/6/2009 | | "Excellent staff who are very helpfull" | | | | Only reservation is that I would have liked the option of a snack/bar meal in the evening. Some guests like myself chose the hotel because it has leisure facilities and do not always want a large sit down meal after attending these facilities
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| Guest rating: | 24/6/2009 | | "-" | | | | Bedroom was disappointing. It was as small as a cupboard. Good breakfast.
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| Guest rating: | 18/6/2009 | | "very pleased with hotel" | | | | very nice clean hotel with friendly staff and good food.Only downside is doors seem to bang alot and the walls are quite thin so noise could be a problem if you are a light sleeper.
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| Guest rating: | 11/6/2009 | | "Ideal location out of the city with good facilities & close links to bus transport - great place" | |
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| Guest rating: | 3/6/2009 | | "Only 1 comment - the room because of the weather was extremely hot and a fan in the room would hav" | |
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| Guest rating: | 2/6/2009 | | "Very good hotel, would not hesitate to go again. Good for kids - restaurant menu, swimming pool and " | | | | Nice, clean family room with large flatscreen telly and settee. Reception staff welcoming and helpful. Ate in restaurant in the evening - good food, very good kids menu and once again staff were very helpful. Only problem was that the restaurant area was very hot even though it was the evening, and the windows did not open much to allow cool air in.
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| Guest rating: | 1/6/2009 | | "A Gem of a Hotel tucked away from the City Centre" | | | | Staying one night prior to running in the marathon with my good lady and two young daughters in tow. The Family room was very well laid out with all the usual items, kettle, tea coffee etc. Information pack very useful. Especially about the number 26 bus which stops outside the hotel and takes you direct into the city centre in 20 mins every 10 mins - £1.20 for a single or £3.00 for unlimited travel that day. That saves you £12-14 on a taxi.The restaurant is very nicely laid out with great views across the rolling countryside.This is a must Hotel for everyone staying in Edinburgh but want a quieter evening when you retire to bed.
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| Guest rating: | 26/5/2009 | | "good pleasent hotel in nice setting, with very good bus access to city centre, " | |
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| Guest rating: | 25/5/2009 | | "Staff friendly helpful at all times, accommodation good, room large and comfortable,food good also " | |
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| Guest rating: | 25/5/2009 | | "Very welcoming." | | | | All the staff were very helpful, friendly and polite. Excellent facilities. Neat, tidy and comfortable rooms.
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| Guest rating: | 7/5/2009 | | "Excellent Service , Helpfullness and Cheerfulness of ALL the Staff" | |
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| Guest rating: | 29/4/2009 | | "-" | | | | The room was abit warm but everything else was excellent.
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| Guest rating: | 29/4/2009 | | "Room was very comfortable, but decor a little old. " | | | | This is a good hotel although a fair distance from the city centre. Bus gets you there and cheaply. (£3.00 for an all day/any bus ticket). Service is every 10 minutes. The food was good although the breakfast plates were cold which made the food lose its heat. Otherwise very good value for money. Staff are very helpful.
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| Guest rating: | 27/4/2009 | | "Good value, lovely breakfast, friendly staff" | | | | The room was very spacious but the lack of towels (only one bathtowel!) was irritating, and noise insulation was poor. Fine for one night, but I think I`d be pretty tired if I stayed for a week!
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| Guest rating: | 26/4/2009 | | "Very nice hotel and great customer service." | |
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| Guest rating: | 26/4/2009 | | "-" | | | | rooms clean,enjoyed the leisure facilities and good breakfast. staff very helpful
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| Guest rating: | 24/4/2009 | | "Only there for 2 nights, too brief for any great review. Everything was satisfactory." | |
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| Guest rating: | 20/4/2009 | | "great pool!" | |
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